Casino Complaint Lucky Hippo casino ( locked account for no apparent reason)

italianplayer

Newbie member
Joined
Nov 10, 2010
Location
italy
On April 21, i enter in in my account, and I received a congratulatory message for winning 25 dollars with a tournament. I start playing the slots, (max bet $ 2) I make several wins, and then I deposit about $ 34 and send the documents to the support. (my id and utility bill).While i was playing i was disconnected and i did not have access to the site anymore. on April 22, i contacted chat and he told me that my account is under review and It will be available again in the day.

Absolutely false, i have still not access to this fraus site.



Yestardy i contacted chat support and tole me that decision to close my account, has been taken by the dipartment. ( which department?)

It is clear that it is a scam..

They have withheld my deposit and winning for no reason.

stay away from this casinò.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
PABinit
Joined
Feb 14, 2007
Location
Cyberspace
Play Hippo casino closed a long time ago - Are you sure you do not have them mistaken for another casino?

Nate
 

anddi32

Senior Member
Joined
Aug 21, 2018
Location
Finland
No license information so they don't need any reason to steal your money. Lucky hippo is scam i guess
 
Last edited:

italianplayer

Newbie member
Joined
Nov 10, 2010
Location
italy
Then what can i do?
I have loss my Money?
I have seen various positive reviews about this casinó.. but now..I do not know what to think.😔
 

LadyJelena

CM Account Manager
Staff member
CAG
MM
Joined
Mar 18, 2012
Location
Serbia
I messaged their affiliate program, hopefully there will be some reply soon :)
 

LadyJelena

CM Account Manager
Staff member
CAG
MM
Joined
Mar 18, 2012
Location
Serbia
Received some answer from them @italianplayer. Sending it to you in PM :)
 

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