Lucky Creek - Review

[aodat2]

When I saw you guys getting the $100 ND Money, I was kinda happy and thought it was actually given to everybody. So since I was an el-cheapo, I thought I might as well take the offer not knowing that it was for "Invited Guests Only" and well... I didn't get the money. I contacted their CS and they soon told me that it was for Invited Guests only.

So since I already registered and what not I thought to myself that I might as well deposit some and try it. Since they say they offer "EcoCard" and I have some money there I could try it out a little. I looked for it but it didn't show up on the cashier page, I looked again and saw "ClickandBuy" which was greyed out. So I went to ask their CS about it and this was the great response from Susan (which I think doesn't even know what she is talking about).

Me: You guys don't accept EcoCard?
Susan: No
Me: funny thing... your website states very clearly that you guys do accept EcoCard deposits
Me: how come it is the opposite now?
Susan: The options were available
Susan: and were recently taken off
Me: also, can I get the ClicknBuy to be available for me?
Susan: Yes ,you will also need to register with money bookers
Me: Huh? What in the world are you talking about?
Susan: Click to buy option , which is linked to money bookers
Me: can you please read my question perhaps?
Me: I am NOT TALKING about MoneyBookers
Susan: You requested the option click to buy to be available to you ,now the only option for click to buy players we have available is from money bookers
Susan: where before we activate the link you already have an account created with them

I'm talking about "ClickandBuy" and she is asking me to signup with "MoneyBookers". What does MoneyBookers have which is linked to ClickandBuy apart from the fact that they are both eWallets?

In the end, I did and only deposited $50 using my Visa Card. After some play and winning about $30, I thought it was nice while it lasted and tried to make a withdrawal. Lo-and-Behold, there's only 2 options to withdraw money. 1. Wire Transfer and 2. Neteller. Since Neteller is not available for me, I choose Wire Transfer and the horror is that there was a $20 charge on it. WOW!!! If I did withdraw with this amount, I would have lost money with the bank charges and etc, plus the exchange rate would make me in the hole. So I continued playing and lost all my money.

I redeposit again with $500 and this time I was lucky enough to make it up to $1735.10 and finally made a withdrawal. Their rule was that there's a 48 hour pending period. I contacted CS about the wait and asked if it could be flushed but they said "NO" very firmly. Asked if they could perhaps waive the $20 charge, they again said "NO" even more firmly and stressing that NOBODY could get them to waive it no matter what. So I patiently waited for my withdrawal which I made on Sunday evening (their time) and it got released on Wednesday since it's after their cut-off time on Tuesday before the money got out of the pending period. Since I didn't want to have trouble with the delay in withdrawal, I sent them all the standard documents and etc as soon as I made the request.

Today after waiting for about 1 week exactly, I finally saw a Credit in my account with the amount of $1686.43 which is totally very strange. Oh well... I guess I'm being charged with a really crazy amount from the bank in between.

Overall here's my take on the casino.

Games : Moderate (not very attractive) - Slots pays really low
Support : Good but very strict to their rules. This Susan should know what she is talking about before trying to be a CS person.
Deposit : Very limited ways of deposit - only Visa left (as of this posting)
Withdrawal : On time and as stated

Would I recommend this casino to others? Well... I am in between on this.

If they have better games and more ways of deposit, I am sure they might be better.

All in all, I am happy that I got my money and that they do pay on time.

See Related

• After 3 Weeks, I'm Still Waiting
• Has Betonsoft Lucky Creek Gone Rogue?
• Lucky Creek/Treasure Mile Rogue
• Are These Casinos Cheating You?
• Casino Rewards Mail Spam
• Lucky Creek Casino..FRAUD!!

 

[cheetahwind]

On my account I have visa/mastercard, usemywallet, and click 2 pay enabled. *Shrugs* Maybe varies on who you talk to and where your from maybe?

 

[funeral979]

When I first started playing there, the only option that was enabled was visa/mastercard. I talked to support and they immediately enabled use my wallet for both deposits and withdrawals.

That being said, I have never had issues with Lucky Creek or their sister sites....I do find the slots rather tight though.

Also a for fiinlly adding 10 hand and 50 hand video poker over the last 2 weeks.

 

[X-Raided]

Games : Moderate (not very attractive) - Slots pays really low

Agreed. I decided not to play at Lucky Creek because
of what you stated above. The slots there just don't
make me excited enough to deposit.

I know the software they use is somehow affiliated with
Microgaming, (from what I heard) But what the hell...
Lucky Creek's software nowhere matches MG on any level
as far as appeal, excitement and all around feel.

 

[weplant]

When I saw you guys getting the $100 ND Money, I was kinda happy and thought it was actually given to everybody. So since I was an el-cheapo, I thought I might as well take the offer not knowing that it was for "Invited Guests Only" and well... I didn't get the money. I contacted their CS and they soon told me that it was for Invited Guests only.

So since I already registered and what not I thought to myself that I might as well deposit some and try it. Since they say they offer "EcoCard" and I have some money there I could try it out a little. I looked for it but it didn't show up on the cashier page, I looked again and saw "ClickandBuy" which was greyed out. So I went to ask their CS about it and this was the great response from Susan (which I think doesn't even know what she is talking about).

Me: You guys don't accept EcoCard?
Susan: No
Me: funny thing... your website states very clearly that you guys do accept EcoCard deposits
Me: how come it is the opposite now?
Susan: The options were available
Susan: and were recently taken off
Me: also, can I get the ClicknBuy to be available for me?
Susan: Yes ,you will also need to register with money bookers
Me: Huh? What in the world are you talking about?
Susan: Click to buy option , which is linked to money bookers
Me: can you please read my question perhaps?
Me: I am NOT TALKING about MoneyBookers
Susan: You requested the option click to buy to be available to you ,now the only option for click to buy players we have available is from money bookers
Susan: where before we activate the link you already have an account created with them

I'm talking about "ClickandBuy" and she is asking me to signup with "MoneyBookers". What does MoneyBookers have which is linked to ClickandBuy apart from the fact that they are both eWallets?

In the end, I did and only deposited $50 using my Visa Card. After some play and winning about $30, I thought it was nice while it lasted and tried to make a withdrawal. Lo-and-Behold, there's only 2 options to withdraw money. 1. Wire Transfer and 2. Neteller. Since Neteller is not available for me, I choose Wire Transfer and the horror is that there was a $20 charge on it. WOW!!! If I did withdraw with this amount, I would have lost money with the bank charges and etc, plus the exchange rate would make me in the hole. So I continued playing and lost all my money.

I redeposit again with $500 and this time I was lucky enough to make it up to $1735.10 and finally made a withdrawal. Their rule was that there's a 48 hour pending period. I contacted CS about the wait and asked if it could be flushed but they said "NO" very firmly. Asked if they could perhaps waive the $20 charge, they again said "NO" even more firmly and stressing that NOBODY could get them to waive it no matter what. So I patiently waited for my withdrawal which I made on Sunday evening (their time) and it got released on Wednesday since it's after their cut-off time on Tuesday before the money got out of the pending period. Since I didn't want to have trouble with the delay in withdrawal, I sent them all the standard documents and etc as soon as I made the request.

Today after waiting for about 1 week exactly, I finally saw a Credit in my account with the amount of $1686.43 which is totally very strange. Oh well... I guess I'm being charged with a really crazy amount from the bank in between.

Overall here's my take on the casino.

Games : Moderate (not very attractive) - Slots pays really low
Support : Good but very strict to their rules. This Susan should know what she is talking about before trying to be a CS person.
Deposit : Very limited ways of deposit - only Visa left (as of this posting)
Withdrawal : On time and as stated

Would I recommend this casino to others? Well... I am in between on this.

If they have better games and more ways of deposit, I am sure they might be better.

All in all, I am happy that I got my money and that they do pay on time.

Just curious..I have tried playing Lucky Creek and Grand Eagle. I agree the slots pay very low ...How were you able to get up to over 1700.00??

 

[funeral979]

Just curious..I have tried playing Lucky Creek and Grand Eagle. I agree the slots pay very low ...How were you able to get up to over 1700.00??

I have found their video poker to be quite generous...on just about every cashout I have had with BetOnSoft, it took a nice hit on video poker to get the ball rolling, so to speak.

 

[aodat2]

Just curious..I have tried playing Lucky Creek and Grand Eagle. I agree the slots pay very low ...How were you able to get up to over 1700.00??

How did I do it? To tell you the truth, I did it not because of Slots... I won because of Roulette and Single Deck Blackjack.

I think I made around $600 on roulette $20 on a single number and $3 on 7 others and it really hit the number with $20 on it. Single Deck BJ was really nice to me too. I won 3 hands and lost 1 (about 75% win with 25% loss). I really don't think I'll be able to do that again even if I wanted to.

They gave me $100 bonus the other day and I just blew it away playing BJ and roulette. Both were starting to be really brutal to me.

Guess it's a new player's luck.

 

[butterflyboogie]

Lucky Creek Question

Hey guys...I have a quick question. Is Lucky Creek ok to play? I looked in the Rogue Pit and didn't see them, and I have read mixed reviews so I would like to know if they are ok or not (in your experience). I had played them before back a year or so ago but I guess I lost interest. Then the other day I received a letter (one wanting me to play again) with a $100 bonus chip so I did, made the 40x WR playthrough and my cash out was around $1500.00. I sent the required documents but I did receive an email today stating that the max cash out is $100.00 and that the rest would be given as 100% match bonuses. I went on the letter and tried to find those terms, couldn't, however in the very bottom right hand corner it says to refer to the E & OE terms. I went to the casino web page and it does state the maximum withdrawal is $100.00 (boy I put in a lot of work to make the WR requirements for $100.00), and there is a $30.00 courier fee to get the $100.00...lol...however I should have read everything, so the blame is on me :Angel:

Anyway, if this group is ok, I may play them some. I really enjoyed one of the games there and if this group is ok I may try them again after I see how this withdrawal goes. I was so excited over the $1500.00 (I like to cash in $1k if possible), but if the group is not rogue, and they are quick, then I may deposit again, without a bonus (or atleast one without a max cashout). Any input would be appreciated

 

[footdr]

sounds like a casino I don't want to play. thanks for the feed back.

 

[SlotsLover]

easy to please

Maybe I'm easy to please, but I kind of like that software. Reels of Rock can hit big although hard to hit and their football game (all ways -- 243 lines) is a lot of fun. As US facing casinos go, they are among the most reliable.

 

[Westland Bowl]

Talk about coincidences. Earlier today I did a search on Lucky Creek but didn't find this thread. Anyway, I too was curious about the $100 no-deposit offer but if $100 is the max cashout then it is not worth it. I just continue to stay away from online casinos.

 

[anniemac]

I got the $100 freebie when they first came online and the cashout was $500, which I managed to make and was promptly paid with 5 days. Guess they got hit with too many maxcashouts for $500.

I like the games and I was paid with no problems. I deposit a little in some of the other BetOnSoft casinos because for reasons unknown, Lucky Creek will not download on my laptop anymore.

 

[KasinoKing]

Anyway, if this group is ok, I may play them some. I really enjoyed one of the games there and if this group is ok I may try them again after I see how this withdrawal goes. I was so excited over the $1500.00 (I like to cash in $1k if possible), but if the group is not rogue, and they are quick, then I may deposit again, without a bonus (or atleast one without a max cashout). Any input would be appreciated

I think they are an OK group to play at.
I've been promoting them for over a year and haven't had any complaints from players I've referred there.
I have also seen a lot of players winning at their casinos!

KK

 

[butterflyboogie]

Thanks everyone for the feedback, I played some game samba something, where there are two expanding wilds. It hit really good. I wish I could have kept the money, or $500 would have been great. What other casino is in their group KK, I might try them without a max cashout bonus.

 

[bb28]

Thanks everyone for the feedback, I played some game samba something, where there are two expanding wilds. It hit really good. I wish I could have kept the money, or $500 would have been great. What other casino is in their group KK, I might try them without a max cashout bonus.

Check out KK's links in his sig above, he has a page for US players and you'll find some there.

KK...........you owe me.

 

[footdr]

Ok, never heard of this casino, never downloaded them and never recieved and took part in a bonus. So, after reading the comments I decided to check them out and downloaded from a website that was advertising FREE25. Tried to claim the bonus and was told I have no bonuses available on any of my accounts. So apparently they are a sister of a casino I played long ago.

I deleted them as they should have honored the bonus since I never played them before.

IMO that is already a redflag as far as how they operate.

P.S. I still haven't determined what casino in their group I have ever played at or received a bonus from.

 

[max1mike]

they are part of the Genesys Technology Group Casinos, which includes:

Mandarin Palace
Treasure Mile
Grand Eagle Casino
Wizbet

and lucky creek.

 

[Westland Bowl]

Ok, never heard of this casino, never downloaded them and never recieved and took part in a bonus. So, after reading the comments I decided to check them out and downloaded from a website that was advertising FREE25. Tried to claim the bonus and was told I have no bonuses available on any of my accounts. So apparently they are a sister of a casino I played long ago.

I deleted them as they should have honored the bonus since I never played them before.

IMO that is already a redflag as far as how they operate.

P.S. I still haven't determined what casino in their group I have ever played at or received a bonus from.

Yeah, I found out and forgotten that I played there two years ago. I figured what the heck and try to claim the $100 no deposit but it wasn't available to me. Sigh. Back to playing the free SBR points.

 

[butterflyboogie]

footdr

Footdr, if I am not mistaken when I was searching today for info on lucky creek one of the threads had some comments from you. You seemed to like them from what I remember. I may be wrong, I do search a lot of things however when I saw you had commented positive, I felt better because you post quite often here on CM. I may be mistaken; if so, my apologies.

 

[footdr]

they are part of the Genesys Technology Group Casinos, which includes:

Mandarin Palace
Treasure Mile
Grand Eagle Casino
Wizbet

and lucky creek.

Never played at any of them so not honoring the bonus was bogus IMO

 

[footdr]

Footdr, if I am not mistaken when I was searching today for info on lucky creek one of the threads had some comments from you. You seemed to like them from what I remember. I may be wrong, I do search a lot of things however when I saw you had commented positive, I felt better because you post quite often here on CM. I may be mistaken; if so, my apologies.

Really, I just searched and couldn't find it but I would love to see it so could you pm me with the thread. appreciate it. I sure don't remember ever playing there and I know I never had a withdrawl there as I keep scrnshots of all withdrawals and deposits.

Thanks and I am getting "old" so maybe I had an account there several years ago and forgot? Alzheimers setting in?

 

[butterflyboogie]

Really, I just searched and couldn't find it but I would love to see it so could you pm me with the thread. appreciate it. I sure don't remember ever playing there and I know I never had a withdrawl there as I keep scrnshots of all withdrawals and deposits.

Thanks and I am getting "old" so maybe I had an account there several years ago and forgot? Alzheimers setting in?

Sorry FootDr, my mistake. I was thinking of your name when I saw anothers name on here and I was thinking it was you instead of them =) Evidently I am the one getting "old" I did a withdrawal over the weekend and received an email stating it would be processed on Monday. I didn't receive an email about the cash out on Monday or today so I sent them an email; they responded saying they were still processing from all of the cash in's this weekend so it was taking a little longer. We'll see what happens. I have deposited 3 or 4 times since then and it was dry as a bone...I do like this one game especially; I do hope I won't have any trouble with them because I would like to continue to play there. Again...sorry for the mistake