Loyal Casino welcome bonus

Vladkosh

Newbie member
Joined
Jun 30, 2018
Location
SvK
Greetings,
Today I registered in Loyal Casino. *snip* I claimed the bonus and deposited, however, I did not receive any bonus because Slovakia is not eligible for bonuses as per T&C.
So I went ahead and checked the rules and I can not seem to find Slovakia being restricted in any way. Live chat support didnt help at all.
Any idea what to do? Thanks and have a nice day Screenshot_20191111-155704_Chrome.jpg
 
Last edited by a moderator:

deanus76

Full Member
MM
Joined
Oct 23, 2012
Location
kent, uk
It says at the bottom of the list, that countries not listed are at Customer services discretion so why not just email them and ask them to manually add it before you play. Good luck
 

Nordog

Experienced Member
Joined
Nov 15, 2018
Location
Norge
It says at the bottom of the list, that countries not listed are at Customer services discretion so why not just email them and ask them to manually add it before you play. Good luck
Thats kinda shit terms. That wording can at worst be that no countries can get the bonus.

Pretty rogue to not list all countries excluded, but make such a vague term.
 
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