jaywas
Newbie member
- Joined
- Dec 2, 2018
- Location
- west midlands
My wife signed up to Captain Spins a couple of weeks back.
She has done ok, made 3 withdrawals, nothing big 50 quid and under, all paid out quickly no issues.
Today she gets this email....
Dear ******* ,
Following a review of your account, we have decided to no longer offer you bonuses or promotional offers. This exclusion from bonuses is extended to include all casinos across the entire network.
Please note that you will still be able to use all your current active account on the network as per usual. However, you are no longer permitted to open any further accounts on the network effective immediately. If you attempt to open any further accounts on the network they will be terminated and any funds accumulated will be confiscated (and your deposits will be returned). Below please find a list of casinos that are on the network:
If you feel that an error has been made please contact us and the decision will be reviewed.
Regards,
Accounts Team
Seems like spitting their dummy out to me.
Because she has actually won and not lost they act like that?
How pathetic, White Hat Gaming
She has done ok, made 3 withdrawals, nothing big 50 quid and under, all paid out quickly no issues.
Today she gets this email....
Dear ******* ,
Following a review of your account, we have decided to no longer offer you bonuses or promotional offers. This exclusion from bonuses is extended to include all casinos across the entire network.
Please note that you will still be able to use all your current active account on the network as per usual. However, you are no longer permitted to open any further accounts on the network effective immediately. If you attempt to open any further accounts on the network they will be terminated and any funds accumulated will be confiscated (and your deposits will be returned). Below please find a list of casinos that are on the network:
You do not have permission to view link
Log in or register now.
If you feel that an error has been made please contact us and the decision will be reviewed.
Regards,
Accounts Team
Seems like spitting their dummy out to me.
Because she has actually won and not lost they act like that?
How pathetic, White Hat Gaming