Long? Withdrawal times: DrückGlück Casino experience

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Barny1100

Newbie member
Joined
Jun 23, 2017
Location
Austria

Hi Guys


Have a short question about your experience with the payout times at the DrückGlück casino (Com)

Reason of the question is
they written with most of there payment types "do not worry that goes fast with us"!? :rolleyes:

Now for the quick :)

After losing a lot of money there last year
I did not play there anymore!

Now again in the last few days throw in about 700.- Euro

And on sunday (3 days ago) with a bit of luck
I won a small part back... (only 500.- )

So I thought I would at least pay out the 500.- - back
because despite small inserts never really profits came
:)


so far so good


Since I play online games for over 10 years :)
Of course I know the procedures with the documents and which ones to send ect ..
also the reason why I always play without a bonus..:rolleyes:



Of course I have sent all the required documents ..
What I was also confirmed by mail on demand on my part on Monday!

With the remark that my documents were all accepted.


The payout (which should go fast :cool: )?
which I commissioned on Sunday three days ago via Skrill is still under construction!


On a request Yesterday in the chat
I was sold only I have to wait patiently .. ???

So I realize that I can not expect a 30 minute wait like video slot casino ore so...
but after three days still in progress is anything but fast for me !


And since I only have a small part of my deposits ... pay off.!

And still not worked after three days ..?



Be sure to never play again after payout there ..! :)

While I have to wait more days (probably) without information ... Let's ask the question to you

But what about your experience with such fast payouts at DrückGlück.com Casino ..?
 

Barny1100

Newbie member
Joined
Jun 23, 2017
Location
Austria
Before asked again in the chat....
how long the processing still takes ..?

After all, the payment request has been in progress since Sunday
three days ago and the documents have been validated since then:cool:


But unfortunately I only got the answer again ..

He does not know why that takes so long ?
and he will ask in the payment department :rolleyes:
and say they should speed it up...:laugh:

Yes, these payment departments...:lolup:


No
fun aside update is:


Wait for three work days that my payout is processed..
No response to my 1.5 days ago written e-mail
and on the chat you will only comforted ..



despite big TV advertising in Europe ..
and as fast as they write...
Fast is only the deposit :rolleyes:


Normally I know such things only from dubious casinos on any islands..:what:


I'm curious how many days I have to wait more
so that my payout is processed
:confused:

or get at least an answer:thumbsup:
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Not related to payouts but got this email yesterday

The following term was added:

First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos operating under the same license. Failure to comply may result in any winnings to be removed.


Yet isn't mentioned in the significant terms nor can I see a list of said casinos anywhere (certainly not on the bonus pages).
That hasn't been stuck in to avoid paying out has it :eek:
 

Barny1100

Newbie member
Joined
Jun 23, 2017
Location
Austria

I always play without a bonus for over 10 years..:thumbsup:


And of course I also made all deposits at DrückGlück without bonus!
:)
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Hi, I checked your account and see you were paid earlier today.
First withdrawals can take a bit longer but in future it will be a lot quicker
Sorry for the delay and any inconvenience


Krystal
 

Barny1100

Newbie member
Joined
Jun 23, 2017
Location
Austria
Earlier?
You mean for 20 Minutes..:p

(Skrill Time 10.04.2019 um 12:17 Uhr )
but no matter I check the payout for three days
main thing done now !:thumbsup:
Thank you

But the more frequent requests have apparently been worth:)

the amount has just been credited to my Skrill account.

Thank you :thumbsup:


At least a small part of my losses back there..:rolleyes:
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Hi, I checked your account and see you were paid earlier today.
First withdrawals can take a bit longer but in future it will be a lot quicker
Sorry for the delay and any inconvenience


Krystal
No comment on the new bonus terms I posted?
Your gambling commission link doesn't even take you to the license for a list of sites (for the few people who know to click it)
 

Barny1100

Newbie member
Joined
Jun 23, 2017
Location
Austria
My english is to bad...:)

what you mean with
Your gambling commission link doesn't even take you to the license for a list of sites (for the few people who know to click it)
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Not sure why first withdrawal should take much longer after account gets verified, shouldn't pretty much be the reason for longer waiting time for first withdrawal (especially if no bonuses used that would need to check possible bonus abuse etc...)?

That's quite an interesting bonus term what Colin mentioned, having that should defo have link to all sites where applies, it's quite hard to check what licenses sites are having, especially when many have loads of them for different game providers, sportbook, poker and so on. Leaves quite a lot responsibilities for players who are not really experienced casino players and this kind of term is not much used. Got a point of this, but would be important to clearly have a link to list sites where other bonus can't be used (i assume it's not system supported that player with same details automatically can't use them).
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
the significant terms on all our UK websites states ''First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy Applies which is clickable to the Bonus policy
You do not have permission to view link Log in or register now.


In the Bonus policy point 1 its says
General Terms
  1. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos operating under the same license. Failure to comply may result in any winnings to be removed. For a list of casinos click
    You do not have permission to view link Log in or register now.
when you click on the link it takes you to the list of casinos
( sorry wont let me post the link here )


No comment on the new bonus terms I posted?
Your gambling commission link doesn't even take you to the license for a list of sites (for the few people who know to click it)
 

Attachments

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Not sure why first withdrawal should take much longer after account gets verified, shouldn't pretty much be the reason for longer waiting time for first withdrawal (especially if no bonuses used that would need to check possible bonus abuse etc...)?

That's quite an interesting bonus term what Colin mentioned, having that should defo have link to all sites where applies, it's quite hard to check what licenses sites are having, especially when many have loads of them for different game providers, sportbook, poker and so on. Leaves quite a lot responsibilities for players who are not really experienced casino players and this kind of term is not much used. Got a point of this, but would be important to clearly have a link to list sites where other bonus can't be used (i assume it's not system supported that player with same details automatically can't use them).

see my post above, we do link the term to the bonus policy and then to the list of casinos
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
its not there yet , thanks for pointing it out
I guess it hasn't updated on all the sites yet

did you check
You do not have permission to view link Log in or register now.
?
I just have, on the free spins for a year it shows what you posted above, however on the first banner for the welcome bonus it doesn't, nor is the T&C apply clickable. It does state can only be used once every 72 hours across all casinos, but thats hardly specific?

2019-04-10.png
 

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
I play there regularly. They usually pay within 24-48 hours but on one occasion they reversed my w/d with no explanation. I asked them but they did not respond. I finally thought that maybe they wanted me to send them my docs. I did that and since then w/ds had ben processed like clockwork.
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
I just have, on the free spins for a year it shows what you posted above, however on the first banner for the welcome bonus it doesn't, nor is the T&C apply clickable. It does state can only be used once every 72 hours across all casinos, but thats hardly specific?

View attachment 107225
 

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