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Littlewoods Casino - New Software

Discussion in 'Online Casinos' started by vinylweatherman, Sep 29, 2008.

    Sep 29, 2008
  1. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    I have received an Email telling me they have "new software".

    I thought they just meant they were going at last to the new version following Intercasino.

    Next, despite "doing" my special bonus last month and cashing out 1000 I have been booted FURTHER upstairs to the top flight VIP club.

    Well, just now - I found the catch:mad:

    It really IS "NEW Software",

    It's Cassava (Oh Crap:mad:).

    There are a couple of really EVIL terms and conditions which make the deal very one sided in the event of a dispute.

    While they have the right to do all the usual things that many casinos do, they seek to wash their hands of ANY responsibility to the player should ANOTHER PLAYER have cheated and skewed the games, they do not even have an obligation to so much as ACT on such a complaint!!!!

    Why is this a problem,

    In a nutshell POKER

    They could pull an "Absolute", and if players complain, they have the RIGHT to decline to investigate unless THEY feel they must.

    They also have NUMEROUS ways to confisacte EVERYTHING in a player's account, beyond the usual narrow definitions of SERIOUS actions.

    ROBOTS - penalty, confiscation of EVERYTHING!!!!

    Crappy Internet Connection. If they deem that the player is deliberately creating disconnects (and how the hell do they REALLY know), they again confiscate EVERYTHING. Incidentally, how does this "cheat" the randomness of the games, other software has safeguards to prevent disconnects from messing up the games, and the old Cryptologic was the best of the bunch, it would actually TELL you about it when you next logged in, and let you complete, or show you exactly what happened.

    Dormant accounts - 10% MONTHLY after 6 months (formerly $2 or 2)

    They are peddling VIP bonuses, but this just gets me thinking of the Lucky Ace disaster. I can just imagine existing Littlewoods players getting their 100% match to celebrate the change over, playing the way they used to on Littlewoods, and being screwed over by Cassava.

    When any Littlewoods player gets their email - for goodness sake, READ THE NEW TERMS, they are SIGNIFICANTLY different from the old comfortable Cryptologic ones. Will they actually carry out the draconian measures they allow themselves? Who knows? but they certainly did with the Lucky Ace launch, and were screwing players earlier than that with their "Grief Club" casino that wasn't theirs, even though we and they knew damn well it was.

    When I get my 100% VIP offer - I'll give it to my lawyer for dissection before (if?) I deposit:D I still have 30 in there to see if the software is any better than it used to be.
    1 person likes this.
  2. Sep 30, 2008
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    I got that e-mail too. How anyone could dump the fantastic Crypto software in favour of any other, let alone Cassava, defies belief! :eek:

    Oh well, there goes another monthly (which I didn't have time to play much anyway! :rolleyes:)
  4. Sep 30, 2008
  5. Rusty

    Rusty Banned User - repetitive flaming

    Manchester UK
    I am interested in the dormant accounts clause.
    I assume the penalty charge can only be implemented if you have funds in this dormant account.

    When I have received emails in the past telling me I was being charged for a dormant account that had no funds I simply explained that if any unauthorised paymnets were taken from my cards I would ask my Bank to begin a fraud investigation into their company.
    I agree it does seem a strange switch of software, I wonder what the reasoning behind it is?
  6. Sep 30, 2008
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    I was getting 100% to 250 at the "lower VIP" level, and ON TOP was eligible for the 25 reward. Blackjack was ALLOWED too;)

    I played pretty aggressively, no grinding out each month, as that might have been my LAST 250 match;)

    Cassava does not have the best of reputations (it did once, what happened:confused:). I am now in the higher VIP club (it seems), but I bet the terms for any bonuses will be "nasty". Each promotion is said to have it's own terms and conditions, and I do not know if Cassava have the wagering tracker that Cryptologic had, so it's back to the whim and accuracy of CS as to whether WR has been met.

    I wonder WHY they moved, perhaps they got bought out and it is NOT LITTLEWOODS AT ALL, but 888 USING the name under license. Simon Dexter seems to me staying, but is he a real person anyway, or just a name used for whatever manager the casino has to give the impression of continuity.
    This move seems to have come from nowhere, nothing was being said about it even a week ago, and it looks like I might be the first to mention it here.
  8. Sep 30, 2008
  9. Slotster!

    Slotster! I predict a riot. CAG

    al Hazard
    Location, Location!
    Exactly as KK says... Why on earth would anyone dump the almost faultless Cryptologic in favour of anything else!? There must be some internal business logic that we're not privy to... Still, great news for Intercasino who I'm sure will be more than happy to pick up the slack.
  10. Oct 2, 2008
  11. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    I am fully with you vinylweatherman. Its rare for a casino to take a step backward when it comes to technology.

    Crypto have a sloud structure, and I dont ever remeber them being tainted in the past, by any of their outfits, however 888 has had loads od complaints

    Their bonus structure is so complicated, i got a headache after reading the first 2 lines, and you cant see how much you have wagered in the past either

    their BJ tables are limited to 300, which is very low, and they have a very small selection of games, in conmparison to crypto

    the banking is on a pop up web page, a little like Party cashier "used to be" before their recent upgrade, which is real shoddy.

    I would love to know what their reasoning was!

    I dont think I will be playing their either.
  12. Oct 3, 2008
  13. slafs

    slafs Dormant account

    Professional computer geek
    More Lucky Ace parallells

    Found this in their bonus policy:

    You must register/login in order to see the link.

    Didn't Lucky Ace have the same clause? Maybe it's just a general Cassava clause, but why should any play on 21.com matter on the new Littlewoods software if they are in no way linked??:what:
  14. Oct 3, 2008
  15. GaryWatson

    GaryWatson Dormant account

    Marketing Consultant
    You must register/login in order to see the link.

    I got an account opened for me this morning. Hopefully 888 and littlewoods can just spam me from the one email in future:rolleyes:
  16. Oct 4, 2008
  17. Komodo

    Komodo Dormant account

    Internet related
    Cant find Luckyace in the rouge section anymore.
    Are they removed from there? If so, why?
  18. Oct 5, 2008
  19. tristan727

    tristan727 Banned user - violation of <a href="http://www.ca

    credit manager

    A chance to wipe out everyone's comp point balance & dishonour it? They've trousered about 20 on my account - simply referring me to the new provider when I dared question it.
  20. Nov 25, 2008
  21. dyaldude

    dyaldude Banned user - violation of rule 1.9 - bogus accoun

    What kind of business model is it where you take a longstanding decent casino, my fav. previously - and replace it with one which is unplayable...as has a trojan dialer which explodes your screen into infinite pop-ups?

    It's been there for months unchecked, as have tried twice to download it, once at the beginning then this week - both times tried on my laptap and desktop - still does exactly the same thing - I can only think no-one cares or is bothered at the casino....probably pooh-poohing any emails from customers about it, by a support team trained to fob people off with copy&paste replies & mgmt. pinpointing the loss of turnover on other factors.
  22. Nov 25, 2008
  23. DiamondGeezer

    DiamondGeezer Dormant account PABnononaccred2 PABnoaccred PABaccred

    Antiques Dealer
    NOT Pennsylvania!!!
    I have found the cs woeful since they changed software. It seems like Littlewoods have lost interest in casinos.
  24. Nov 25, 2008
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    That's fine by me,

    I've lost interest in Littlewoods - if that's who it REALLY is anyway:rolleyes:

    I have now turned down TWO 100% up to 250 offers, and allowed them to lapse. I haven't even bothered to play off the 30 left over from the Ctypto versinon. I'll try to get around to it in 4 months, just so they can't help themselves to it for "dormancy fees".

    I downloaded the software, but have not logged in and activated. No sign of any trojan diallers so far.

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