CasinoLackey
Dormant account
- Joined
- Jul 17, 2005
- Location
- TO
Just thought I'd share.
These guys put out a Chistmas bonus of 100 pounds.
They tell you you have to play a certain amount to get the bonus, pretty good terms, nothing about it not being cashible
I got the bonus, but I can't play with it or cash it out.
So I email them to ask what's going on, this is the response:
There's nothing in the terms about this so emailed them back,
Check out their response:
Unbelievable. They haven't even told me what the terms of this bonus is, like if I lose it do I lose my money first or if it's no risk.
All I have to say is FRAUD.
These guys put out a Chistmas bonus of 100 pounds.
They tell you you have to play a certain amount to get the bonus, pretty good terms, nothing about it not being cashible
I got the bonus, but I can't play with it or cash it out.
So I email them to ask what's going on, this is the response:
Thank you for contacting us.
Regarding your bonus question we will like to inform you that the bonus
is not withdrawable but the winnings are you can only use the bonus to
play with.
Unfortunately we are experiencing technicals problems with the Xmas
bonus, so we do not have any time scales as to when you can play with your
bonus.
There's nothing in the terms about this so emailed them back,
Check out their response:
Thank you for contacting us again.
We would like to inform you that it is true ,it is not stated in the
terms and conditions on the website.That is why we of the support team
are available to provide our clients of information that are not on the
website.
We do apologize for this inconvenience and we will appreciate your
understanding on this matter.
Unbelievable. They haven't even told me what the terms of this bonus is, like if I lose it do I lose my money first or if it's no risk.
All I have to say is FRAUD.