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LionSlots help...

Discussion in 'Online Casinos' started by armygirl, Jun 26, 2008.

    Jun 26, 2008
  1. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    Hi everyone!
    Has anyone experienced any problems with the Lionslots software? I downloaded the site the other day with no problem. This morning I logged in, no problem. Deposited $200, no problem. Went to start up a game..corrupt file, try another. Tried another, corrupt file. Logged off and back in.. same thing. Rebooted, same thing. Removed program, rebooted, downloaded again..nothing. Rebooted, tried and now I just get a 'corrupt' file message before I even get to log in.:confused:
    Now my birthday bankroll is in there and I can't even open the program. I emailed support to see if I can have the deposit reversed. Haven't heard back yet.
    I don't know if they are a sister site to any of the other Rivals I play at so I don't know if they have a rep here.
    Any other insite as to what I could do to rectify the problem??
     
  2. Jun 26, 2008
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I emailed them 3 days ago and even contacted their manager on an issue. Up til now I havent heard a single word from them yet. Hope you have your problem resolved though.
     
  4. Jun 26, 2008
  5. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I know they have been up, down, up, down all this week. All of them except Slotocash have been. Software upgrades and we all know what that means. :D

    Just keep trying. Hopefully, you will be able to get in and play and WIN!!!
     
  6. Jun 26, 2008
  7. bryand

    bryand Beach Bum PABnonaccred mm1

    Occupation:
    Legal
    Location:
    Just Across the Hudson River
  8. Jun 26, 2008
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Ha! They are monitoring this forum all right. I just received an email which states that they know I have an outstanding issue with them but that they claimed they havent received anything from me. So maybe you guys will get emails if your account name is similar to your username here.:D:D
     
  10. Jun 26, 2008
  11. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
  12. Jun 26, 2008
  13. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    my attempts contacting support

    ..leave much to be desired.
    I emailed support again and play the waiting game.
    For whatever reason, when i'm on the homesite, the link for live chat is not there.. so I called. Not sure where i'm calling but it sounds very scratchy and the muzak nearly put me to sleep; very effective to assist one to give up on the long wait for an operator. AFter the third calling attempt I have to recharge my phone batteries.

    So I uninstalled, cleaned up the harddrive, re-installed and I get as far as the 'self update..please wait' on the screen then 'poof' corrupt file - please try again and if the problem persists contact support. :eek2:

    I'm hopeful, at the very least that my money will be transfered back to my
    c2p account..i'd like to at least play a game before losing it..

    i'm going to try the reps here but I don't know which one..
     
  14. Jun 26, 2008
  15. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Hmmm. They emailed me a message about 20 minutes after my 1st post in this thread and when I wrote back they emailed me again after 5 minutes. So what the heck are they playing at? If this drags on, their reputation will be tarnished in a jiffy.

    My emails were from This email is not visible to you.. You wrote to that email address didnt you Armygirl?
     
  16. Jun 26, 2008
  17. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    I did...

    I emailed support at that address.
     
  18. Jun 26, 2008
  19. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    Hey arm not sure if this will help i had a huge problem after i had to reformat my hard drive downloading casinos. Firefox was the same prob with the files so i called live support at a dif casino they said yes there will be probs downloading with firefox try using ie and that solved my prob. Hope this might help
     
  20. Jun 26, 2008
  21. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe
    i have read that the aff manager is Rakesh

    you can try to contact Rakesh under: This email is not visible to you.



    or to This email is not visible to you.
     
  22. Jun 26, 2008
  23. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Armygirl Iam glad someone posted it lol
    You can get rid of that PM I sent ya lol with his Email addy.
     
  24. Jun 26, 2008
  25. Kendra-SSC

    Kendra-SSC Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Canada
    Hi Armygirl,

    I'm not sure if anyone has responded to your support request yet, but corrupt files usually mean that the casino has downloaded files, but they were not verified as being valid on your system. Three possible problems come to mind immediately:

    1) Check your programfiles\LionSlots directory and see if any of the files are very small (eg: less than 1Kb). If they are very small, it might be that you couldn't connect to the server properly. Try opening the small files using Notepad on your computer. If they contain information that looks like a bad connection, please forward that information to support

    2) If you have any web accelerators or a router that caches files, then perhaps your computer isn't downloading the latest version of the needed files, but instead grabbing them from a local cache. Make sure you disable any web accelerators and clear your temporary internet files, then try again.

    3) Finally make sure that you have administrator privileges on the machine that you're trying to use the casino. If you don't have privileges to save the files to the proper directory, the casino make just say that your files are corrupt when in fact it can't find them at all. Normally this isn't an issue if you can install the casino, but it's a possibility.

    Hopefully this helps. Support will take longer to answer an email with technical problems because they have to consult with the tech. dept.

    Kendra
     
  26. Jun 26, 2008
  27. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    thank you!

    Okay.. I'm going to give this a whirl and see what happens. I've cleaned up files and stuff and will give this another try - will keep you posted.
    I'm hopeful it's just a glitch somewhere..


    Haven't heard back from support or the afore mentioned affiliate yet...



    my other half just mentioned the problem lay between the chair and the keyboard:mad:
     
  28. Jun 26, 2008
  29. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    tried again..

    OKay. cleared everything off the computer, downloaded again.. this is the message I get..


    The downloaded file commonInclude.swf is corrupt. If the problem persists please contact support.
     
  30. Jun 26, 2008
  31. Kendra-SSC

    Kendra-SSC Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Canada
    Ive alerted the technical department. Ill let you know when I hear something.
     
  32. Jun 26, 2008
  33. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    thank you again..

    I just googled my 'error' message and I guess it's happened before. My other half tried to download on his laptop and got the same message.
     
  34. Jun 27, 2008
  35. armygirl

    armygirl the tattoo'd lady

    Occupation:
    combat engineer
    Location:
    petawawa...hoo'rah
    still no response from CS

    Well, it's the next day and I haven't heard from support, manager or Rakesh...gave it one more try and downloaded the site.. and it works!! hurray!.. :eek:
     
    Last edited: Jun 27, 2008
  36. Jun 27, 2008
  37. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe

    good to hear
     
  38. Jun 27, 2008
  39. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Great. Now either withdraw or win 300% of your deposit::D
     

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