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Bonus Complaint Lion Slots does not want to pay me my winnings

Discussion in 'Casino Complaints - Bonus Issues' started by belakovd, May 5, 2016.

    May 5, 2016
  1. belakovd

    belakovd Dormant account PABnononaccred

    Occupation:
    driver
    Location:
    Pischanka
    Hello. Prompt me please, what do I do in my situation. Casino Lionslots does not want to pay me my winnings. I received this Casino no deposit bonus of 15 euros and fulfilled the wagering requirements, made a deposit of 25 euros, and put money on the output. Through time, the casino asked for my documents, I sent them, and the casino has approved the documents. And then, the casino has rejected the payment, without specifying the reasons for refusal. Casino wrote to me that they have the right not to indicate the cause of failure. I then wrote to the support service, they told me that they have not paid the money due to the fact that I have accounts on other casinos on the platform Rival. It seems to me that the casino does not want to pay my honest winnings and finds some strange reason, not to pay the money. I'm here in the forum for the first time, my friends advised to consult with my problem here and I ask for help from you. Prompt me please, how can I be in this situation and who to contact with my problem?
     
  2. May 11, 2016
  3. belakovd

    belakovd Dormant account PABnononaccred

    Occupation:
    driver
    Location:
    Pischanka
    I understand that I can not wait for help from your forum, it's been over a week and I am so no one helped.
     
  4. May 11, 2016
  5. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    There are good and bad Rival casinos and they were once very popular amongst members here. Then a lot of things happened and now not many from here knows much about them.
    If we could help we would.

    My suggestion for you is to try and get your deposit back and then forget about the casino.

    Never ever sign up to any casino just because they offer a free bonus without doing a proper search first.
     
    5 people like this.
  6. Jun 1, 2016
  7. belakovd

    belakovd Dormant account PABnononaccred

    Occupation:
    driver
    Location:
    Pischanka
    I have read the rules of this forum, that the forum can contact the representatives of the various casinos with their complaints. Tell me, in this forum there are representatives of the casino Lion Slots, which can be accessed with your complaint?
     
  8. Jun 1, 2016
  9. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I'd suggest you contact KasinoKing, an affiliate that promotes Rival Slots.

    He'd know if anyone does whether Lion Slots are some of the good guys or not.

    you can private message him here: http://www.casinomeister.com/forums/member.php?u=2785

    If you broke a rule, they should be able to tell you which one. Some casino groups do have rules about taking more than one casino bonus, or without a deposit prior to the next etc.

    You should be sent back your deposit however.
     
    4 people like this.
  10. Jun 2, 2016
  11. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    PAB received and in progress.

    @ belakovd : please ensure that you have you read and understood the Pitch-A-Bitch FAQ (see You must register/login in order to see the link. ) The FAQ tells you the scope of our service, what you can expect from us and -- also very important -- what we expect from you. If you don't understand and/or cooperate with the PAB process then your PAB will very likely fail. So please ensure you have read the FAQ. Thank you for your cooperation.
     
    1 person likes this.
  12. Jun 4, 2016
  13. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    I don't know if it's just me but.. Looking at the home page to Lion Slots :eek2: I wouldn't have even bothered signing up, never mind making a deposit :rolleyes: Hope it gets sorted :thumbsup:
     
  14. Jun 16, 2016
  15. belakovd

    belakovd Dormant account PABnononaccred

    Occupation:
    driver
    Location:
    Pischanka
    I created a request in the PUB about my problems, but I have not received email no response about my problem
     
  16. Jun 16, 2016
  17. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, but Max is at his desk not boozing in the pub, so you'd better contact him by PM. Mind you, it is Bierfest season so you could bump into Bryan.

    PAB don't happen fast usually. Max needs to formulate his approach, find a point of contact and then often gets speak-to-the-hand or lack of response to deal with. If the casino is recalcitrant it may take a while to even get a reply, if at all. So bear with it, Max will contact you with updates when there are any.
     
    3 people like this.
  18. Jun 16, 2016
  19. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Yes, quite so. Playing catch-up after Amsterdam but I should be in touch in a few day's time.
     
  20. Jun 16, 2016
  21. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Not - as far as I know :(

    I used to promote them many years ago and they were OK at first.
    Then when Rival forced them to pull out of the USA in 2011 they pretty much died in terms of player activity (like many other Rival casinos who were in the same sinking boat).
    Then all my attempts to contact them went unanswered, and to be honest I thought the casino was "dead", so I removed them from my sites 3 years ago. I'm pretty surprised to hear they are still up and running.

    KK
     
    4 people like this.
  22. Jun 17, 2016
  23. jjezebel37

    jjezebel37 Meister Member mm1

    Occupation:
    sales/marketing
    Location:
    Belfast (Northern Ireland)

    Recalcitrant

    I didn't know what this meant. My new word for the day
     

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