kidice
Experienced Member
- Joined
- Jun 20, 2011
- Location
- Carmichael, CA
Howdy All! Before I share my experience, i'd like to preface it with the fact I am in no way connected, affiliated, compensated, (etc etc) with either of these casinos. just wanted to share and give a little praise where it's due. that said, here ya go:
earlier this month, I received an email from libertyslots wishing me a happy birthday and stating there was a $50 chip already on the books for me to help celebrate the occasion. I opened the casino and sure enough, there it was. before initiating play, I sent them a quick "thank you" note for the gift. it was particularly notable since I had only made a few deposits there and those were at the minimum of 25$ and spread out over a couple years. this casino is the only exception to my rule of playing only Meister accredited venues as they honored a $5 freeroll winnings that I had turned into a max cashout value of $200 when they first opened- without delay or question- so I figured they earned a little trust despite the controversy over licensing or the software/affiliate trouble of the past. moving on........
so, I began playing my birthday $50 and hit a monster on Grail Maiden- to the tune of about $1600! after playing a bit more to help clear any playthrough requirements, and when I was own to about $1450, I decided it might be a good idea to find out my limitations and playthru conditions, which turned out to be 60x playthru and 10x (or 5x? I forget now) maxcashout for no deposit bonuses. eh, a little lower than I hoped on cashout, but hey- nice birthday surprise and I aint complaining! i took a break and checked my emails and even though it had only been a couple hours, there was a reply to my thank you note from liberty........
now here's where this gets over the top, and then over the top of that:
their email thanked me for taking the time to acknowledge the gift and as an added birthday surprise, the $50 "has NO max cashout and only HALF the normal playthru requirement"!! WOW! did i just read that right?? yep! so........
i went back to libertyslots to check and see if i could determine where i was at with my playthru. the casino opened and i was baffled as to why my account showed $50 in bonus money and no sign i had ever played it!?? .......OMG!......NO!!......had i opened their sister casino, lincolnslots by mistake?? opening Lincoln, i found that was exactly what had happened- they had put a $50 chip there as well! (i had never deposited there, either!) Good lord, there went my max cashout, right? i shot an email off to them thanking them for the extra surprise BD chip and asked if the special terms and conditions offered at liberty applied to Lincoln, as well. i couldn't in good conscience ask that without disclosing that i had in excess of $1000 in winnings at Lincoln, of course. it was my goof and they had already been more than charitable at this point.
it was less than 2-3 hours when i received their reply: "the terms would apply to both casinos. congratulations on your win! you have met the playthru requirements at Lincoln and are free to cashout. good luck at libertyslots and happy birthday!!"
Are you kidding me?? they easily could have told me no, especially since all my deposits have been at libertyslots and that would provide a perfectly acceptable "out". (i would have not balked either, a gift is a gift) BUT, they didn't and they knew i had hit big. that's quite a standup action right there and 5 days later i had my check for $1250 in my hands! (no, i fell flat at liberty, if anyone wondered).
just wanted to give some serious credit to an unaccredited casino group and share the experience with players (USA particularly) who might want a break from the RTG dominated market out there. i sincerely hope whatever hurdles exist for them to overcome here might be achieved as this is the type of experience one rarely has- even with some of the highest rated casinos out there. (i'd like to add that support has dramatically improved from the earlier startup days- quick, with understandable grammar and very courteous)
as i said, just wanted to give credit where it's due. it's so refreshing to come across a decent outfit here in the US. we just don't have many options and even gambling can be a gamble these days. They certainly have earned my business.
Kudos, Liberty/Lincoln!
earlier this month, I received an email from libertyslots wishing me a happy birthday and stating there was a $50 chip already on the books for me to help celebrate the occasion. I opened the casino and sure enough, there it was. before initiating play, I sent them a quick "thank you" note for the gift. it was particularly notable since I had only made a few deposits there and those were at the minimum of 25$ and spread out over a couple years. this casino is the only exception to my rule of playing only Meister accredited venues as they honored a $5 freeroll winnings that I had turned into a max cashout value of $200 when they first opened- without delay or question- so I figured they earned a little trust despite the controversy over licensing or the software/affiliate trouble of the past. moving on........
so, I began playing my birthday $50 and hit a monster on Grail Maiden- to the tune of about $1600! after playing a bit more to help clear any playthrough requirements, and when I was own to about $1450, I decided it might be a good idea to find out my limitations and playthru conditions, which turned out to be 60x playthru and 10x (or 5x? I forget now) maxcashout for no deposit bonuses. eh, a little lower than I hoped on cashout, but hey- nice birthday surprise and I aint complaining! i took a break and checked my emails and even though it had only been a couple hours, there was a reply to my thank you note from liberty........
now here's where this gets over the top, and then over the top of that:
their email thanked me for taking the time to acknowledge the gift and as an added birthday surprise, the $50 "has NO max cashout and only HALF the normal playthru requirement"!! WOW! did i just read that right?? yep! so........
i went back to libertyslots to check and see if i could determine where i was at with my playthru. the casino opened and i was baffled as to why my account showed $50 in bonus money and no sign i had ever played it!?? .......OMG!......NO!!......had i opened their sister casino, lincolnslots by mistake?? opening Lincoln, i found that was exactly what had happened- they had put a $50 chip there as well! (i had never deposited there, either!) Good lord, there went my max cashout, right? i shot an email off to them thanking them for the extra surprise BD chip and asked if the special terms and conditions offered at liberty applied to Lincoln, as well. i couldn't in good conscience ask that without disclosing that i had in excess of $1000 in winnings at Lincoln, of course. it was my goof and they had already been more than charitable at this point.
it was less than 2-3 hours when i received their reply: "the terms would apply to both casinos. congratulations on your win! you have met the playthru requirements at Lincoln and are free to cashout. good luck at libertyslots and happy birthday!!"
Are you kidding me?? they easily could have told me no, especially since all my deposits have been at libertyslots and that would provide a perfectly acceptable "out". (i would have not balked either, a gift is a gift) BUT, they didn't and they knew i had hit big. that's quite a standup action right there and 5 days later i had my check for $1250 in my hands! (no, i fell flat at liberty, if anyone wondered).
just wanted to give some serious credit to an unaccredited casino group and share the experience with players (USA particularly) who might want a break from the RTG dominated market out there. i sincerely hope whatever hurdles exist for them to overcome here might be achieved as this is the type of experience one rarely has- even with some of the highest rated casinos out there. (i'd like to add that support has dramatically improved from the earlier startup days- quick, with understandable grammar and very courteous)
as i said, just wanted to give credit where it's due. it's so refreshing to come across a decent outfit here in the US. we just don't have many options and even gambling can be a gamble these days. They certainly have earned my business.
Kudos, Liberty/Lincoln!