Their profit is going to come from the few high rollers they can attract and retain, and the last thing ANY gambler likes is being given hassle of any kind. Piss them off once, and they are gone along with their potential £1000s and £1000s of casino profit over many years!
Ain't that the truth.
@ChopleyIOM no intention to hijack ya thread: not that my account was locked, nor was it at LV.
For the last 1+ week, been thru a similar hoop jumping exp at another accredited casino. Finally got verified, told my $1K withdrawal is on its way, but then it goes missing. 5 days later (late last Friday) email told me they're had an issue with processor, would be reissued Monday. Nope it wasn't. Instead apologetic VIP manager asks me to be patient, but no sign of when payment will be made. Said to VIP manager: You guys accept and are paid deposits within literally seconds. (my case $3.5K in 12 hours) when I win, I expect to paid ASAP. That's only fair, right!
Going on their 5 to 10 working day payment scheduled, I've already wasted waited 6 w/d's, who knows when I'll be paid, sometime in April, maybe May
Yes, I've PM'd the Rep here.