Leovegas changed their withdrawel policy

coopigeonsnr

Newbie member
Joined
Sep 22, 2012
Location
york
I play at leovegas depositing and withdrawing via PayPal. 6 days ago last withdrawel it took less than an hour generally ultra quick.
I made a withdrawel yesterday night and thought it strange it wasn't in my PayPal account this mor ing so I contacted live chat to be told all withdrawals now sit pending for 2 days even wallets then are processed and banking times start then.
There has not been any t&cs to agree to popping up either . This seems almost a blatant attempt to have customers get bored of waiting and reverse withdrawel.
Even worse is the fact that nick Preston had the same issue , went to live help and they sorted his withdrawel straight away. Do Leo have a rep in casinomeister?
Apparently They are working to lower the times in the future. This is not down to payment backlogs btw cs confirmed this is just their new policy on withdrawals. Like I said for years up til 6 days ago was as good as within the hour for processing why change it to work on reducing it in the future
 

winbigger

Banned User
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Apr 27, 2019
Location
london
Yes but at least after 2 days you will be paid I was scammed by fans bet they said withdrawal pending for 2 days and never processed even one withdrawal I made 96 withdrawals.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
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May 22, 2012
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the bus shelter, opposite GCHQ Benhall
Yes but at least after 2 days you will be paid I was scammed by fans bet they said withdrawal pending for 2 days and never processed even one withdrawal I made 96 withdrawals.
Right - that's it. You were given every chance to resolve this and now you're spamming other threads, cross-posting the same old crap.
Adios.
 

colinsunderland

Experienced Member
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Jan 28, 2016
Location
uk
I started a thread on this yesterday and it seems they are lying to customers, as they told me it is because the payment provider has a backlog. Another account getting closed.
 

dunover

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I started a thread on this yesterday and it seems they are lying to customers, as they told me it is because the payment provider has a backlog. Another account getting closed.
Yes, IIRC @ChopleyIOM had a bit of an ordeal there when he had his mental Final Countdown hit. You would expect a bit better from a heavyweight outfit like them.
 

ChopleyIOM

Hearthstone Addict
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Mar 25, 2012
Location
IOM
Yes it certainly took some of the shine off what was the win of a lifetime in terms of multiplication of stake.

I basically just play at VS and 3Dice, neither of them dick you about on payouts. My last withdrawal from 3Dice was processed in 40 minutes on a Thursday evening at about 9pm.

112141
 

coopigeonsnr

Newbie member
Joined
Sep 22, 2012
Location
york
interestingly they have just slipped up where a CD advisor has put this down to an "issue " where they have moved payment dept from Malta to the UK then completely back tracked and put it down to a policy change which they can do at any time ?

I would have thought something as important as this deserves archiving in their t&cs and communication to the players but nope nothing.

There something fishy going on
" and I'm not talking about the content of baldricks apple crumble"
 

coopigeonsnr

Newbie member
Joined
Sep 22, 2012
Location
york
I remember chopleys ordeal I had this without a withdrawel but I put that down to the verification of the accounts pretty much had the same ordeal everywhere I played over a month a while back but fine since.
This is definitely been in last 5 days , I'm guessing it's so new not many have come across it yet
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
I could already sense their decline and so closed my account there a while back - this is after 7 years' heavy custom :eek2:

Shame they're losing what made them great (once)
 

coopigeonsnr

Newbie member
Joined
Sep 22, 2012
Location
york
Maybe Its me being naive but i thought with all the tightening regulations by the ukgc things like this were to be stamped out. I believe the other casinoes which i had to re verify earlier this year stated it was to speed up withdrawals which have in many cases however Leo are going the wrong direction.
 

coopigeonsnr

Newbie member
Joined
Sep 22, 2012
Location
york
Just to clarify this post is about Leo and not Nick he was merely used as an example how they set a divide between affiliates and regular account holders and as mentioned he thinks it's not a good move they have made also.
 

colinsunderland

Experienced Member
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Jan 28, 2016
Location
uk
Apparently the delay is 3 days now
what a bunch of amateurs they are. Won't get another penny from me.

Edit: Make that 4 days, the payments team have gone home and are currently part way through withdrawals made on the 29th.
 
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nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Didnt know this and that's sad as they never had bonuses but instant withdrawals. If this is true bye bye
 

trancemonkey

Ueber Meister
Joined
Mar 29, 2013
Location
United Kingdom
Just feel lucky you only processed 1 withdrawal and not 96. And that they dont pend for 96 days.

I remember back in '96....

Oh ffs... winbigger has infected my thought process even after being banned AND in another thread.
 
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