Leo Vegas and baffling withdrawal

merlinslair

Full Member
Joined
Jul 25, 2014
Location
United Kingdom
Hi all so here my leovegas issue and there stupid rules no idea if this is normal.bur in years very first time I've.come across such a silly way


So rensently I had won a great amount for me was over the moon and the. Proceeded to withdraw it like you do sending it back to my bank card it sat there for.nealy 5 days didn't move so contacted them on the issue
Was told.the money would be restated back.to.my leovegas account and wouldnt go.back.to.my card as.wrong card so looked to see what I had done wrong qnd which card
(Ok so back I. Time.now before the 5 day waiting )
When I looked I have used my bankcard like I do to make my deposit won a small bit thought nothing of it another day and desided to add some.funds but couldnt figure my mumber on my car so.added.my credit card and deposited £20 no huge amount
On this money I won my big win not thinking
I had some money in my account anyway and went on playing I ended up.winning loads so desided enough was enough to withdraw it all and enjoy
This is where the above 5 days bit comes in now lol
Leovegas said that they have to follow some.rules or.somrhing as regards to deposits and withdrawals which is understandable as.as I had.won my money using both cards I have to workout how.much I won per.card and withdraw to each card accordingly ???? Seriously this is what they said and emailed.me with how.to.do.it but it's not.possible due to the issue with my credit card being is so much credit it's only got £300 in dedt and they want me to send it £1600 then contact my credit card.to get them.to send me.the excess to my bank due to over payment
Is it me.is this just bloody plain stupidity why can't they just send it to my bank which is also verified on there system they have also had all details and paperwork to verify it me
I asked.this was stupid what would happen if I had won the millions and on my credit card deposit sure my credit card company would love that me asking for.the few.million that leovegas is going to.send you.to.redirect it to my bank.for.me they said that would be the case also so now I have to wait.for.my withdrawal for my main card to go through and then withdrawal again to my credit card then contact them to redirect the money to my bankcard what a stupid system.and mess

Anyone else had this issue or is.rhis just plain stupid system.leovegas have


So.sorry for.waffling wanted.to add as.much as I could
 
Last edited:

Kroffe

เ๓ ค Ŧคภςץ ๒єคг
MM
Joined
Mar 2, 2019
Location
sweden
I know that Betsson and sistersites (betsafe,nordicbet) uses a similar system.
I need to withdraw my net-deposits from a method used, before i can make withdrawals to other methods.

Say i deposit 500sek using trustly, and lose it.
Next day i deposit 200 using skrill, and win 1000 sek.
The max i can withdraw using skrill is then 200sek.
But if i withdraw 500sek to trustly, i can then withdraw the remaining 500sek to skrill.

Maybe not the best explanation, but i hope you understand. =)
Im pretty sure it has to do with the swedish license.

Edit: On videoslots, no matter wich deposit-method i use, i have to withdraw using trustly, because thats where the majority of my deposits have come from. Im guessing this will change if i keep using skrill for deposits.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
I know that Betsson and sistersites (betsafe,nordicbet) uses a similar system.
I need to withdraw my net-deposits from a method used, before i can make withdrawals to other methods.

Say i deposit 500sek using trustly, and lose it.
Next day i deposit 200 using skrill, and win 1000 sek.
The max i can withdraw using skrill is then 200sek.
But if i withdraw 500sek to trustly, i can then withdraw the remaining 500sek to skrill.

Maybe not the best explanation, but i hope you understand. =)
Im pretty sure it has to do with the swedish license.

Edit: On videoslots, no matter wich deposit-method i use, i have to withdraw using trustly, because thats where the majority of my deposits have come from. Im guessing this will change if i keep using skrill for deposits.

Videoslots are one of the few that don’t seem concerned with your withdrawal method too much.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Videoslots are one of the few that don’t seem concerned with your withdrawal method too much.

They only allow you to withdraw to your most used payment method don't they?

The big bookies on the other hand allow to to withdraw pretty much anywhere you feel like!
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
They only allow you to withdraw to your most used payment method don't they?

The big bookies on the other hand allow to to withdraw pretty much anywhere you feel like!

I’ve often deposited there with Skrill and withdrawn with Trustly. Which is a good way of avoiding Skrill’s fees.
 

Kroffe

เ๓ ค Ŧคภςץ ๒єคг
MM
Joined
Mar 2, 2019
Location
sweden
I’ve often deposited there with Skrill and withdrawn with Trustly. Which is a good way of avoiding Skrill’s fees.

For me that only works because the majority of my deposits have been from using trustly.
Im not allowed to withdraw to skrill.
Maybe it is the same for you?
 

sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Sweden
When your withdrawing from Videoslots, you have to use the method you have deposited the most in the past.
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
You can always withdraw with bank transfer as long as the bank account has been verified, no matter what deposit method you used.

That is no different at any casino.
 

merlinslair

Full Member
Joined
Jul 25, 2014
Location
United Kingdom
Update here so they won't do the bank transfer as it's broken or something
Yesterday after an email to sort this out they said if I sent 1300 to one card they said do.it.woild be done straight after with no waiting to my card after I let them.know on live chat
so I did that yesterday they said it's being sorted and now a new day ending and still it's not been done
I've had to contact my credit card to let them.know an over payments is on its way and that will.be the second withdrawal I'll have to set in pending after the first which should have been done way before now has finished
I am sick to the back teeth of the total nonsense and run around I have been given from leovegas I won this money on the 28th at 9am.ish and withdraw it at about 10am on the same day it's now the 2nd and I am.srill no.closer to getting my 2600
 

Stuckluck

Banned User
Joined
May 11, 2019
Location
Canada
Update here so they won't do the bank transfer as it's broken or something
Yesterday after an email to sort this out they said if I sent 1300 to one card they said do.it.woild be done straight after with no waiting to my card after I let them.know on live chat
so I did that yesterday they said it's being sorted and now a new day ending and still it's not been done
I've had to contact my credit card to let them.know an over payments is on its way and that will.be the second withdrawal I'll have to set in pending after the first which should have been done way before now has finished
I am sick to the back teeth of the total nonsense and run around I have been given from leovegas I won this money on the 28th at 9am.ish and withdraw it at about 10am on the same day it's now the 2nd and I am.srill no.closer to getting my 2600

I stopped playing at Leo. The withdrawals are a nightmare -- I'm in Canada, so it's even worse ( you have to have your name on your debit card to verify your bank account at Leo. In Canada, banks don't issue cards with names on them, except by special request.)

Leo is a good casino except their horrible withdrawal process.
 
Top