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Lasseters Casino

Discussion in 'Online Casinos' started by bewitch, May 9, 2004.

    May 9, 2004
  1. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    :) Well, I deposit $500 and tried yesterday. I had a good time at first. The BJ is streaky (dealer got a lot 20 at first ) but I think it's fair. Then I tried the VP today. Hie 3 times of 4 of a kind :D Well, I am hoping for RF, but it's better than nothing. LOL~ Play few 9-lines slots. Overall, It's nice and fair to me.

    BUT I started to experience all kinds of error from the game server, being log out, can't login back or no response of the games..... It became worse and worse. I email them several times and did what they suggested but it didn't improve. I am not having fun anymore but stress out from trying to login every 3 minutes. :lolup:

    CS is great. But I decide to give up. I never receive the sign up bonus, so I don't think I will have problem to withdrawal. Now it's just matter of time of how long will I receive my cashout?

    Happy Mother's Day to all the Moms. Gentlemen, please don't forgot taking your Mom or wife out for a nice meal or something. My hubby didn't and I am kind of :lolup: LOL~
     
    Last edited: May 9, 2004
  2. May 10, 2004
  3. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    If you withdrew via neteller or firepay, you'll get paid tonight

     
  4. May 10, 2004
  5. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    LOL~ I can't even withdrawal. Whenever I hit the withdrawal. I got the "null" ???? And I never receive the sigup bonus either.

    I had a great time playing VP there. I usually is a BJ person, but I love their VP games.

    I am sorry if I sounds :lolup: here. I am not having a good Mother's day today! :cool:
     
  6. May 10, 2004
  7. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    BeWitch, go to LIVE SUPPORT and they'll help you for sure. If not, I have their toll free number


     
  8. May 10, 2004
  9. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Slotchik, could you please give me the toll free number?
    The live chat is not working and the withdrawal is still showing "null" :confused: . I had great time playing VP there. I will try again for sure. Will I ever see a RF? :rolleyes:
     
  10. May 10, 2004
  11. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    BeWitch,
    I just called them and they said that only gold members can have that number but email me at This email is not visible to you. and explain the problem along with your userid and I'll try to help!
     
  12. May 10, 2004
  13. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    WOW. Gold member!!!

    Well, I email them again and told them I am experiencing withdrawal problem. I didn't get reply yet. It's probably too early there. LOL~ I still experiencing problems today. But it's much better than yesterday.

    I will wait until tomorrow morning (hope I won't hit the "game" button again :p ) . Thank you for your help! :)
     
  14. May 10, 2004
  15. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    They usually answer within 1/2 hour. They are about 15 hours ahead of EST.
    It's about 8 AM there but someone is always there. What is your userid. I can call them and tell them to email you..
    PM me your userid.
     
  16. May 10, 2004
  17. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    I got an email from them state I am allowed to withdrawal now. However, the page is still "null" ( :what: what it mean???). So I email them back. Let's see...
     
  18. May 11, 2004
  19. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Okay.I need help here. Does this have something to do with my Window XP? The casino can't withdrawal for me and I have to do it through the webpage. But I can't..... :cool: The CS is very nice, but it looks like there is nothing they can do. Maybe I should go to Library to use the public computer?

    Here is the email. I did exactly what they suggested since Saturday, but it didn't improve too much. Any copmuter genius can help me? ;)

    ----------------------------------------------
    Dear xxxxxxxxxx

    Thankyou for your reply,

    We're unable to process withdrawals for a customer due to legal reasons,
    please note that you must request the withdrawal via the website.

    If you can follow the instructions below, hopefully we will be able to
    get you logged in to the Lasseters games.

    From time to time it is advisable to clear the contents of your browsers
    cache.

    The cache is simply an area of storage on your computers hard drive for
    the files of web pages that you have previously viewed. These files are
    stored on your computers hard drive to allow quicker viewing when you
    return to the page, so that you don't have to again download the entire
    content of the page.

    Sometimes this area, known as the cache, can become full and there is
    subsequently no room for new files - resulting in you not being able to
    view any more web pages until the cache is cleared.

    If you are using the Internet Explorer browser, please follow the below
    instructions. If you are not using Internet Explorer, please reply to
    this email and let us know which browser you are using.

    1. Open Internet Explorer
    2. Click on the TOOLS menu of your web browser, then click on INTERNET
    OPTIONS
    3. Click the button marked in the middle section called DELETE FILES
    4. Click on the button marked SETTINGS and select the radio box called
    EVERY VISIT TO THE PAGE

    Close the browser, then open the browser again and return to our site.

    Good Luck and Happy Gaming!

    Kind Regards

    xxxx
    Customer Care Operator

    You must register/login in order to see the link.

    World's First Government Licensed and Regulated Internet Casino
    -----------------------------------------------------------------------
     
  20. May 11, 2004
  21. Aindreas_Daoc

    Aindreas_Daoc Dormant account

    Location:
    USA
    The "null" at Lasseters usually means the following:

    1) You haven't been switched to "age verified" status, which happens among other things, if you haven't sent in an ID, and if you haven't met wagering restrictions.

    2) If you have been switched to "age verified" status, they will send you a PIN, which you will be asked to enter when you access the cashier page the next time you log in. Once this happens, the "null" goes away and you can withdraw. If you haven't recieved this PIN by e-mail, they probably didn't switch you to "age verified" status.

    I don't know why I'm doing their support work for them, but I'm in a helpful mood today... :D

    PS: Incidentally, that e-mail they send you is a standard "form e-mail" they apparently send to everyone who reports any problem. I had a problem with them regarding disconnects and slow load times and that was the same exact e-mail response I got, which completely did not solve anything.
     
    Last edited: May 11, 2004
  22. May 11, 2004
  23. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    They email me last night and said they will resend the pin. However, it didn't arrive yet. I already fax my documents on last Friday, wager more than $8900 and I am an age confirmed player (which I am allowed to deposit $3000 and also got promotion email?).

    Thank you for explaining to me. Now I finally know what null means :what:

    Well, Let's see how it go today.... :cool:
     
  24. May 11, 2004
  25. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    I login the casino this morning. I was asked to enter the "PIN" first, but I don't have it :D . They never email me the PIN.

    The only problem about unable to withdrawal is my balance go lower and lower. :cool:

    Did anyone ever have problem with the Live chat? It never work on my computer.
     
  26. May 11, 2004
  27. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    I finally got the PIN. They verify the document and confirm it. :)

    When I request the withdrawal, the screen told me I am only allowed request check. However, it told me to use Neteller later because I use Neteller to deposit. I am happy either way. I had fun (with a little bit stress) and made a small profit. :p

    Slochik and Aindreas_Daoc, thank you for you help and advise! :thumbsup:
     
    Last edited: May 11, 2004
  28. May 12, 2004
  29. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    A quick update. I requested withdrawal about 3:30 p.m. yesterday. The money is in my Neteller at 8.p.m. :thumbsup:

    The beginning is not easy. However, I do enjoy playing th VP there and are very happy all the problems get resloved in the end. I don't even have to wait for the check. :)

    I will be back and try to chase my first RF. ;)
     
  30. May 12, 2004
  31. hhcfreebie

    hhcfreebie Dormant account

    Occupation:
    research
    Location:
    USA
    If you want to chase royal flush, why not play at Inetbet? Their comp point program will make your money last longer.
    Or, you can play at sci-fi or breakaway's decus wild video pokers. Those video pokers have a payout of 100.7% with correct strategy (only for 5-10 cents). You can also find those strategies easily on the net.
     
  32. May 12, 2004
  33. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Are Sci-fI AND Breakway reputable? I totally forgot about Inetbet. I just start to play VP. It's fun and Lasseter offer 0.25 per hand.
     
  34. May 13, 2004
  35. hhcfreebie

    hhcfreebie Dormant account

    Occupation:
    research
    Location:
    USA
    Sci-fi has a bad history when they first started. After the accident they tried to do the right thing and very few complaints are heard. They always process the cashin in 3 business days. Sadly, they never completely settle the old disputes with players.
    Breakaway is their sister casinos.
    Sci-fi, breakaway and Inetbet are all RTG casinos. You can play their muti hand VP. With up to 100 hands and 1 cents minimum, that's $5 per hand. It's very easy to see royal flush even if you only deposit a few hundreds. Of course each royal flush only give you $40 and it's not as pretty as the single one. :p
    The best hands I've got is 5 RF with $5 bet, for a total of 200+ payout.
     

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