Laptop's Died

Jd666

Riff Raff
CAG
mm4
Any suggestions please.
Switched laptop on earlier, windows logo came up as usual and fan and harddrive working.
Then nothing, just a black screen with a dim back light to it.
Tried start up repair, no joy.
System restore, no joy.
Scanning in safe mode, nothing found.
Its a Toshiba satellite pro with windows 7.
Suggestions appreciated as I cant afford to be getting a new laptop
Cheers
 

goatwack

Swingin' like Darryl Strawberry
CAG
My worst nightmare. It does sound like a graphics card problem perhaps? Once they croak it's going to be a right pain to replace in a laptop I imagine. But without an actual diagnostics check it's a bit hard to pinpoint.

Sorry to hear nonetheless, I hope that more tech-savvy folk round here will know :thumbsup:
 

lotusch

BTG, Be Terrified Guys
PABaccred
webby
CAG
mm3
Sounds maybe like a backlight faillure from the LCD screen?
Did you test it by connecting the laptop to an external monitor?
If the monitor gives you a working screen then above issue might be the problem m8.
If it doesn't work it might be a hardware issue on the laptop with the GFX card / GFX module.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
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mm3
Sounds like the inverter (converts DC battery to AC which the screen needs) may have gone. Not cheap and not worth doing on an old laptop. This may explain why Safe Mode works.

Try taking out the battery and putting it back in. Then press shift, F8, and the power button at the same time.

If this doesn't work try turning it off by pressing and holding down the start button. Next, unplug the computer and remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Do not put battery in yet. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. Getting no results usually indicates a bad motherboard.
 

Jd666

Riff Raff
CAG
mm4
Sounds maybe like a backlight faillure from the LCD screen?
Did you test it by connecting the laptop to an external monitor?
If the monitor gives you a working screen then above issue might be the problem m8.
If it doesn't work it might be a hardware issue on the laptop with the GFX card / GFX module.
Cheers Mark.
Screen working ok when im doing tests in safe mode.
 

Jd666

Riff Raff
CAG
mm4
Sounds like the inverter (converts DC battery to AC which the screen needs) may have gone. Not cheap and not worth doing on an old laptop. This may explain why Safe Mode works.

Try taking out the battery and putting it back in. Then press shift, F8, and the power button at the same time.

If this doesn't work try turning it off by pressing and holding down the start button. Next, unplug the computer and remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Do not put battery in yet. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. Getting no results usually indicates a bad motherboard.
Cheers Dunover.
No, still the same after trying that.
 

richie1913

Full Member
Try running msconfig from safe mood. To do this click start then type msconfig into the search bar or use the run command.

Capture1.PNG


You can then click the boot tab and check the base video then apply and restart in normal mode this.

Capture2.PNG

If this works then try updating your graphics card driver.
 

Jd666

Riff Raff
CAG
mm4
Try running msconfig from safe mood. To do this click start then type msconfig into the search bar or use the run command.

View attachment 69152


You can then click the boot tab and check the base video then apply and restart in normal mode this.

View attachment 69153

If this works then try updating your graphics card driver.
Cheers, will try that later on.
Had enough of it now, doing my bloody head in
 

randomiam

Meister Member
back light replace led screen

def a back light prob it has all the sounds of it they tend to die out after 4 years of use depending on the gen and use
The good news is the display panels for most Toshiba from the win 7 era are cheap its even worth buying one for parts and using the lcd screen there not really that hard to install.
If you Australia based let me know i might have a cheap second hand one i tend to keep alot of parts.
 

bjtaz44

Full Member
Its not a lcd screen etc. problem if it works in safe mode it would be dim all the time. If the windows logo is being seen then blank screen its a graphics driver problem with windows, start in safe mode, revert your video graphics driver or search for and reinstall one from the graphics card site. This is 90% the issue, but ya without seeing it dunno.

Should ask, is it blank screen with your cursor visible? Then different cause, explorer.exe is not starting properly.
 

Jd666

Riff Raff
CAG
mm4
def a back light prob it has all the sounds of it they tend to die out after 4 years of use depending on the gen and use
The good news is the display panels for most Toshiba from the win 7 era are cheap its even worth buying one for parts and using the lcd screen there not really that hard to install.
If you Australia based let me know i might have a cheap second hand one i tend to keep alot of parts.
No, im from UK.
Screen works fine in safe mode.
Even got I lovely bright blue background colour when I was running diagnostics.
Cheers though
 

Jd666

Riff Raff
CAG
mm4
you have access to the bios ?
I honestly dont know.
I did see something about Bios when I was in settings but didnt want to mess with it
 

Jd666

Riff Raff
CAG
mm4
Its not a lcd screen etc. problem if it works in safe mode it would be dim all the time. If the windows logo is being seen then blank screen its a graphics driver problem with windows, start in safe mode, revert your video graphics driver or search for and reinstall one from the graphics card site. This is 90% the issue, but ya without seeing it dunno.

Should ask, is it blank screen with your cursor visible? Then different cause, explorer.exe is not starting properly.
No there wasnt a cursor visible.
Proper Fucked it now anyway.
 

Jd666

Riff Raff
CAG
mm4
Could also make a new profile under safe mode, boot into it see what happens. I have been a tech for 20 years, that still helps me
Cant do anything with it now.
Its gone.
Thanks anyway
 

Jd666

Riff Raff
CAG
mm4
Jeez, its amazing how much you take stuff for granted.
Im bored shitless.
Now on day ten of not depositing, but not by choice now
 

Tirilej

Still a Lady
CAG
MM
Jeez, its amazing how much you take stuff for granted.
Im bored shitless.
Now on day ten of not depositing, but not by choice now
Which mean you soon will have saved enough for a new computer:D

I have two desktops and one laptop and I still don't deposit. I'm happy to have other interests. I would happily have lend you one if you had lived closer though.
I hope you will find a way soon:)
 

Jd666

Riff Raff
CAG
mm4
Which mean you soon will have saved enough for a new computer:D

I have two desktops and one laptop and I still don't deposit. I'm happy to have other interests. I would happily have lend you one if you had lived closer though.
I hope you will find a way soon:)
Got a couple of coastal trips coming up soon, so thats not too bad.
If laptop had conked out a couple of weeks ago, wouldnt have arranged the second one.
Got a mate coming over tomorrow or Thursday to take a look at it, so fingers crossed.
Thanks for the offer though
 

goatwack

Swingin' like Darryl Strawberry
CAG
Got a couple of coastal trips coming up soon, so thats not too bad.
If laptop had conked out a couple of weeks ago, wouldnt have arranged the second one.
Got a mate coming over tomorrow or Thursday to take a look at it, so fingers crossed.
Thanks for the offer though
You'd be surprised how much you won't miss gambling after a while, even if not out of choice. It just means that option has been briefly taken away from you and now you can catch up some other interests (always a good thing).

And yes you'd be surprised how much you've already saved from not gambling. You're probably about a third or halfway towards a new laptop already :cool:

And I can now safely say that if it had been a backlight problem you could have just sat by a lighthouse (too soon?) :eek::eek::axeman:

Hope you get it sorted soon anyway JD :thumbsup:
 
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