Land down under :)

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Barnett77

Newbie member
Joined
Mar 26, 2017
Location
Australia
Hello form Australia, I have been trying to post a complaint but this site so far wont let me, its very confusing has something changed here, in favour of the online casino or what?

what's this Newbie tag all about, as this is not my first rodeo by a long shot.

I thought this web site was about helping people having dramas with online casinos etc?

I have asked many questions, through the staff member's, with zero response?

Are they all just affiliates working for the casino now?

As I have read lots of posts about going on trips with casinos and see behind the scenes etc.


Please Help??

Regards from the land down under ;)
 

dionysus

Contest Manager
Staff member
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Admin isnt always sitting there waiting for Qs. There'll answer Qs in short notice I'm sure if youve sent them pms.
If by staff, you mean casino staff if you arent receiving a response (allowing casino staff have lives and other duties), pm a mod.
 

Sonict

Senior Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
You need to realize one thing... Don't expect instant responses. This is not "Live Chat" like you think it is. You will encounter waiting and it all depends on how often people log on to the account. Any Reps that are on here need to log on at least once a week as per accreditation standards. Most reps login at least once a day.

Just be patient. You seem to have none of it.
 

Barnett77

Newbie member
Joined
Mar 26, 2017
Location
Australia
They have this casino rated highly here ;(
Affiliation is the issue here, I believe try profit from casinos, its very weird
 

Sonict

Senior Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
The only thing that is weird is you being impatient and blaming it on other things. Like I said before, there is no "Instant Response" time for Any staff members on here. It could be within an hour to maybe over a day. It all depends on the person.
 

Sonict

Senior Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Your issue will get looked at, but not in the timeframe that you are hoping. this is the reality of every site out there.
 

Barnett77

Newbie member
Joined
Mar 26, 2017
Location
Australia
my issue wont get looked matey because it wont let me post one here?
Only posting here for trophy's how many you Got?? can have mine too if ya like ;(
 

Barnett77

Newbie member
Joined
Mar 26, 2017
Location
Australia
Clearly they don't like the info I have on there highly rated affiliated online casino, which is very sad to see.
Over & out ;(
 

Sonict

Senior Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
It only feels like the worse to you now, but you right now are the most impatient person on the forum. You want everything done this instant.
 

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