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Ladbrokes February Tomb Raider tournament - Question.

Discussion in 'Online Casinos' started by vinylweatherman, Feb 2, 2008.

    Feb 2, 2008
  1. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    I have tried to play the February Freeroll feeders to a grand tournament mid month. When I join, as expected, I am asked to choose an alias for the Microgaming multiplayer tournamements, however, I am not allowed to use my existing one, but have to choose a SECOND one just for Ladbrokes.

    I have raised this with support, who confirm this to be the case, BUT, I am worried because this appears to be in breach of the centrally applied rules for players and casinos who participate in these tournaments.

    IF I folow the advice of Ladbrokes support, I worry that I could find myself in trouble not with them, but other casinos in the tournament network.

    My question, is this YET AGAIN, a case of Ladbrokes support talking "complete bollox", or have they somehow cut a special deal with Microgaming to allow this because they do not use Microgaming registration, but their own.

    I asked support for further clarification on these points, but this was the best they could manage:-

    Their original answer being:-


    My original question about this:-

     
    1 person likes this.
  2. Feb 2, 2008
  3. cheekymonkey

    cheekymonkey Dormant account

    Occupation:
    Loser
    Location:
    Back at my mums
    Typical response from their support team.

    All I know is that Laddies are independent of the Prima Poker network, so maybe they are also independent when it comes to slot tournies?

    You need to find someone with a brain that's in fully working order who can answer your query in more detail.

    I'm pretty sure that the support team at Laddies are also earning below the minimum wage. :p

    Oh and you can also expect this type of response from their VIP team too. :oops:
     
  4. Feb 2, 2008
  5. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I noticed this too - I thought the rule was always that you were only allowed ONE id on the MG multiplayer network??

    I see they also stuffed up the scratchie thing again this month - anyone see the problem with this from the promo page??

     
  6. Feb 2, 2008
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    mark of Medusa works, got a broken heart today (in more ways than one:D).
    I have had their support "talking bollox" all through January. They simply CANNOT get even the slightest grip. I have YET AGAIN had to tell them how their OWN CASINO works. They CANNOT communicate effectively with their scratchcard supplier, who seem serially incompetent, yet they assure me that it is safe for them to send my details to them in order to issue the cards. I asked the obvious question, why not do it "in house", and have better communications, and better security of information.

    I have NOT submitted an extra alias, as although they are independent at poker, they are NOT independent when it comes to the MG tournaments, as they offer all the central ones as well as this local promo for Tomb Raider. If I create a second alias, what is there to stop me from playing all the freerolls TWICE, and the weekender TWICE, which is probably why this single alias rule is there in the first place.

    I have decided to ask a casino like 32Red, where I might speak with someone with more than a couple of braincells, and see if THEY can see a problem with creating a second alias for use at Ladbrokes. Even if it works, it could upset the software the next time I am asked to verify my alias, and could end up with me being blocked everywhere EXCEPT Ladbrokes, and with a huge mess to clear up with MG, who don't offer player support in the first place.
     
    1 person likes this.
  8. Feb 29, 2008
  9. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe

    Funny I was playing the tombraider $200free tournament and noticed these names. this was yesterday
    ---ant-nik3
    --ant-nik2
    --ant-nik3
    --nikantwf
    there was a few more names that all looked similar, I emailed support at royal Vegas and this was the reply.
    Thank you for your email.

    Hi %%%,
    I have queried your account and I can confirm the following.

    I have tried to locate details for all the aliases you provided with no success. None of the aliases exist on our system.

    We trust that this information has been of help, and we wish you luck in your future gaming with us.
    Well the same names in todays $200 free tournament so I emailed again and told them I had screenshots

    Hi %%%%

    Greetings from the Fortune Lounge Casino Group.

    Thank you for bringing this to our attention. We have requested that Micro Gamings Collusion and Fraud Centre look in to this.

    Should any discrepancies be found the appropriate action will be taken.

    Please note that any action taken is at their discretion.
     
  10. Mar 1, 2008
  11. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    is this cheating?

    View attachment 10915
    It's the FIRST page of the Alias, so I wasn't looking for names this just hit me.
    Not sure is you can see the names but this tournament will start in about an hour
    (Thunderstruck Tournament 12007)
    ---ant-nik3
    ----nik-antw
    ---antnik2
    ---antxri3
    --antxri
    --nikantw-hot
    --nikantwf
     
  12. Mar 1, 2008
  13. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    If this is a fraudster, what a complete t***!

    Why not choose an alias like "imafraudster1" 2,3, etc. Clearly this is one hell of a coincidence, as GENUINE players would want to STAND OUT & BE COUNTED for their prowess. Why else would I be "vinylweatherman" here, and pretty peed off that Laddies won't let me be "vinylweatherman" for THEIR tournament:mad:
    I suspect that the problem I saw at Ladbrokes is being exploited by fraudsters, and this would especially be the case with FREE tournaments. Because these are run centrally by Microgaming, individual casinos would be UNABLE to cross check these on their system.
    What FL were checking was if those aliases turned up on the ROYAL VEGAS database, and clearly these were aliases playing from one or more of the other MG casinos.
    With so many casinos offering these, it would be possible for a single player to have nearly a dozen goes at the free tournaments. This would be enough to considerably enhance their chances.
    IF these fraudsters were not stupid, they simply would never be caught under the present system, as it seems driven by having other players query suspicious aliases with individual casino support centres.

    Closely matching aliases can also have an innocent explanation, so this does not PROVE fraud, it just gives cause to investigate.

    IF someone else already had "vinylweatherman", I would probably try something similar, such as "-vinylweatherman", or add "--" or "---" to the front, or a trailing number, as low as I could get. So, if someone wanted to have a simple, but common, alias, a load of variants with only incremental numbers to tell them apart would be the result as players all tried to get as close as possible to their preferred choice.

    What makes the above look odd is the choice of a name pair, rather than a single name or unique handle, such as a forum identity. This makes it look like a pair of schemers, perhaps an Anthony and a Nick, who are colluding to defraud the tournament system of small, but plentiful, wins from the free tournaments. If they hit a big one, such as the weekender, they could ditch the bad starts, and only rebuy when the had a good run. This would mean they would not get spotted, say, for taking more than one prize in the leaderboard top 17, which by default is displayed.

    MG do indeed need to explain this, or it means honest players are getting ripped off unofficially, as well as through the "999 rebuys" sanctioned by MG, 100% of which goes to profit, and 0% towards the eventual prize pot.
     
  14. Mar 1, 2008
  15. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    I'm more suspicious of two dodgy sounding names that keep popping up when I've been playing tournaments recently...

    "-----Simmo" and "spearmaster"

    Sounds well dodgy to me...
     
  16. Mar 1, 2008
  17. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    Vinylweatherman needs a job ib support

    You are RIGHT in EVERY THING you say Vinylweatherman, you would do good in support:thumbsup:


    THIS JUST GOES TO SHOW YOU CAN CHEAT IN ON LINE AND NO ONE CARES AS LONG AS CASINO AND POKER MAKE $$$$$$$$$$$$$$$:notworthy
     
    1 person likes this.
  18. Mar 2, 2008
  19. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    I doub't it - I might give correct answers too often, and cause them to lose $$$$$$$$:D
     
    1 person likes this.
  20. Mar 2, 2008
  21. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    You are so RIGHT again lol. :)
    I got this answer from ladbroks
    Have asked them to check with microgaming as I don't want to lose any winnings.(awaiting reply)

    We have investigated your query and can advise that a player can only
    have one MPV alias per Casino provider, but it is possible to have an
    alias with more than one Casino provider as long as each alias is
    different.If we can be of any further assistance, please contact us again and we will be more than happy to help you.

    Kind regards,

    Ian
    Customer Services
    Ladbrokes Online Gaming
     
  22. Mar 2, 2008
  23. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    That's bollox yet again.

    The terms allow only ONE alias over the ENTIRE MPV SYSTEM, and you must verify it each time you access MPV for the first time at a new MG casino.

    If the tournament is local to the one provider, you MAY be OK, however, this interpretation would make it OK to have different aliases at, say, Jackpot Factory, Grand Prive, Fortune Lounge, 32Red, Ladbrokes, and more as they are added, this would give at least 5 tries at each single freeroll tournament, the weekender, and any central special event, and this would imply this is OK.
    This might indicate that what looks like fraud with that list of similar usernames, is probably quite OK under this ruling from Ladbrokes.

    Since players cannot themselves get a ruling from MG, who run this, and Ladbrokes claim this has come from them, why then do the rules given when we actually access the MPV and create an alias say we CAN'T have different aliases with different providers.

    Normally, the first time you access the MPV, you get a screen that asks "is this you", and displays the alias stored against your details on the central MPV, in order to create a new one with the new provider, it is normally necessary to LIE and say "no", and only then can you create a new alias. At Ladbrokes though, this does not happen, it does not detect anything from the MPV and just takes you to the "create new alias" screen. The problem is that you can then exploit this new alias at other casinos in the MPV network, provided you have not already registered one, and this could allow more than one entry in the various central tournaments.
    Players who spotted this flaw early enough, could easily have half a dozen different aliases, and be having quite an advantage when it comes to the first round of "freeroll" tournaments, as they get 5 or so chances, and can pick the best of these to pursue with continues, or indeed just not bother & hope for a decent first round hit and a few small prizes.
     
  24. Mar 2, 2008
  25. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    AGREE Agree,,
    I have a reply to funny, they don't how these tournaments work.
    I will send another email stating what you have just said, can't wait for reply.lol

    Thank you for your e-mail regarding account 'umissme'. With regards to your query, I can confirm the following: - you only have one MPV alias on Ladbrokes, and this is '---whocares---'. - you are only allowed on alias per company, but you may be registered at several companies - when you play a tournament on, say, Royal Vegas, you are only playing against other Royal Vegas players. When you are playing an identical looking tournament on Ladbrokes, you are only playing against other Ladbrokes players. The two tournaments are not connected except that they were made by the same software supplier and look similar. - The only reason you were unable to register "umissme" as your Ladbrokes MPV alias is likely because another player had already bagged it. I hope this email has answered all your queries. If we can be of any further assistance, please contact us again and we will be more than happy to help you. Kind RegardsPriyaCustomer ServicesLadbrokes Online Gaming
     
    Last edited: Mar 2, 2008
  26. Mar 2, 2008
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Complete hogwash, bullshite, and bollox. The MAJORITY of the tournaments are central, such as the $20,000 weekender, and the many $200, $500, events on Tomb Raider, Thunderstruck etc. You play against players at ALL the casinos operating the tournaments. The ONLY tournaments where this would be true are the LOCAL ones that individual companies have the option to put on, such as the Jackpot Factory "blog" tournaments, the Royal Vegas 150K satellites and final, the Grand Prive loyalty freerolls, AND, of course, the Ladbrokes February Tomb Raider event.
     
  28. Mar 2, 2008
  29. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    AGREE; AGREE, have to see what reply I get back, lol
     
  30. Mar 2, 2008
  31. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    You mean Simmo and Muppetman dont you?:D:D
     
  32. Mar 2, 2008
  33. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    I sent a screenshot to alljackpots about the 7 aliases (I don't know why I am bothering with this.:notworthy Lets all cheat lol

    The reply

    Thank you for contacting All Jackpots Casino about your concerns regarding the security of the Thunderstruck tournament.

    I have reviewed the screenshots you provided and as far as I can see, it appears that the three aliases you specified are the result of three different players choosing similar aliases.
    Since it is technically impossible for a single player to register for any tournament on the same computer IP address under different aliases, this could most likely be three friends registering similar aliases on different computers . . . or simply a coincidence.



    While I do not believe that in this particular instance there has been any misconduct or attempt to circumvent the tournament rules, I do want to thank you for your vigilance and awareness of the possibility that this might have been an attempt to override the regulations.



    It is awareness such as yours that helps All Jackpots Factory to maintain the high level of security for both the personal and financial security of our players.

    Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.

    Best Regards,
    Lex
     
  34. Mar 2, 2008
  35. Jufo

    Jufo Three-toed sloth

    Occupation:
    Teacher
    Location:
    Finland
    The inability to choose the same alias doesn't involve just Ladbrokes. I changed the currency of my account at Spin Palace and when I tried to play slot tournaments, I wasn't able to take the same alias anymore and I was forced to choose a new alias. So there are situations where you are not able to use the same alias. I think that in this situation it is also unfair that you risk winnings being confiscated due to "only one alias rule".
     
  36. Mar 2, 2008
  37. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    Reply from ladbrokes, wait and see.

    Thank you for your e-mail. As far as we are aware players are only able to have one alias per gaming company. However, due to your comments we are currently seeking clarification on this matter and will revert to you once we have the same. In regard to your claim that most tournaments are central, you are correct in saying this. However, there are certain tournaments specificto Ladbrokes customers. If we can be of any further assistance, please contact us again and we will be more than happy to help you. Kind Regards AndrewCustomer ServicesLadbrokes Online Gaming
     
  38. Mar 2, 2008
  39. umissme

    umissme Dormant account

    Occupation:
    lazy
    Location:
    Europe
    AGREE, It's not for the likes of us to see this and tell them whats wrong.
    THEY SHOULD KNOW and stop people trying to cheat.
     

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