1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. We have updated our Privacy Policy and Terms of Use, effective May 25, 2018. These changes were made primarily in preparation for the EU’s new data privacy law, the General Data Protection Regulation (GDPR). Please take a look here

    Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
  4. Sister site to Casino Max launches

    Roaring 21 has just launched - sister casino to Casino Max, and they have a special promotion for you!! .They are in the Baptism by Fire - you can check them out here: Roaring 21 BBF and special promo.


    Dismiss Notice
Dismiss Notice

Codeta New Feature: Skill ScoreTM

The Codeta Tech team has developed based on a reasearch with our table game players. A feature that no other operator has on offer, a feature that is there to help our players to become better table game players whether you are experienced or a totally new to table games...

Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Ladbrokes casino, cant believe what ive just seen

Discussion in 'Casino Complaints - Non-Bonus Issues' started by scrollock, Apr 4, 2006.

    Apr 4, 2006
  1. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    just been playing laddies live casino, got dealt a 10 v 10, dealer then goes into shoe and pulls out a card which shes turn side onto to me (what the fuck that my card!!!!!) she then pulls another put of the shoe and puts its on mine (8 i think it was) and the ace is promptly put down on her 10.

    this all happened and i'm obviously thinking ive got the the wrong end of the the stick here, but i'm watching for it happening again and she fucking does it again (i.e. the card what would of made me the winner was dealt to her). so the the trick is from these webcam peoples to take the card from the shoe, turn it side on (so it disappears) and then quickly get another from the shoe.

    believe me, i did not imagine this and i have already discussed the matter with ladbrokes security.
     
  2. Apr 4, 2006
  3. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Interesting! The live dealer is run by a third party for Ladbrokes Casino and is not operated in Gibraltar, I believe it is Costa Rica.

    I will be very interested to hear what the Security Team get back to you with.
     
  4. Apr 4, 2006
  5. cipher

    cipher Banned member - being a jerk

    Hi Scrollock:

    This is the type of thing you'd want to get on Video. I use Camtasia in videoing a lot of my sessions. It might be worth a try.

    Have a good one.
     
  6. Apr 4, 2006
  7. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Scrollock, I've been in contact with a former colleague of mine at Ladbrokes who is the Customer Services Manager for Ladbrokes in Gibraltar regarding this issue with Live Dealer.

    Can you please email him direct, he has had a look at the thread but needs more information - I'll send you a PM with his email address.
     
  8. Apr 4, 2006
  9. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    that has to be one of the nastiest things I've ever heard a woman do while on webcam. (though I would bet that andyhickley has viewed far worse)
    :lolup:
     
  10. Apr 4, 2006
  11. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Actually, irrespective of this particular case, this raises a very interesting issue.

    In a land casino, you'll have several ppl around a table so this sort of stunt won't be pulled - even if an honest mistake occurs, it will be quickly dealt with. Online, you're oblivious to the other players, or at least probably not able to chat with them I guess, so it's just you vs. the dealer. Also, how many players are going to set up video grabs for every session they play? Plus, of course, there's no "Playcheck" facility so it really is your word against theirs.

    This would make me very nervous of playing online against a live dealer to be honest. Not something I, or maybe many others, had ever considered! Also, how do you know the roulette real is legit, the pack has all 52 cards present or even that the video feed isnt being tampered with?

    Maybe there's something to be said for the accredited RNG and automated (ie: non tamperable!) game logs after all!

    Player: "You missed a card"
    Dealer "No i didnt"
    Player "Yes you did"
    Dealer "No i didn't"
    Player "Yes you did" ...< repeat to fade >...

    I'm not saying this happens of course, just that it "could" happen, even an innocent dealing mistake could occur inadvertantly.
     
    Last edited: Apr 4, 2006
  12. Apr 5, 2006
  13. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    Casinos I have been to have cameras everywhere, and if you have a disagreement, for example, you believe the dealer paid you incorrectly, you can get the tape reviewed. Live dealer online casinos should be able to store the the video they are transmitting. The typical transmission rate is 120 kb/s, which works out at just over 1GB for a whole day without compression and storage is cheap these days.
     
    1 person likes this.
  14. Apr 5, 2006
  15. bb1webs

    bb1webs Webmaster

    Occupation:
    gambling portal webmaster
    Location:
    BondedCasinos.com
    Hi all,

    I believe Grandmaster is correct. It would be very ignorant of any casino: online or otherwise to not have some sort of security camera set up on every table.

    Ladbrokes should be able to view the situation and act appropriately.

    If they don't have a camera on each table then I would think this is a long-overdue wake up call. HELLO?

    Geez how cheap ... or ignorant can you be? but I'll stop ranting as I'm sure they had a camera set up.

    This will be interesting to see how it comes out.
     
  16. Apr 5, 2006
  17. phynqster

    phynqster Dormant account

    Occupation:
    Manager
    Location:
    los angeles, ca
    Haveing been in Costa Rica I can only make hearsay comments. I had an employee who had worked in the live casinos in Costa Rica and she showed me some things that the dealers there were taught, like pulling the second card from the shoe if they knew the first card was a 10, since the cards were marked, or manipulate the roulette ball in the cage. He also told me that when the on line casinos were opening with live dealers he said that they were being taught to manipulate outcomes. I have no factual knoweldge, I just know I have never played in any of the "live" on line casinos.
     
  18. Apr 5, 2006
  19. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    I highly doubt Ladbrokes would partner with a company less than whiter than white. The Live Dealer was in progress of being added to the casino as I was leaving Ladbrokes so alas I do not have much knowledge about it.

    I have PM'd Scrollock the details of the person he needs to speak to at Ladbrokes and he will ensure it is thoroughly investigated once he receives more information.
     
  20. Apr 7, 2006
  21. TheBloke

    TheBloke Dormant account

    Occupation:
    Database programmer
    Location:
    London
    Do let us know what happens here. I too can't believe Ladbrokes would have any kind of policy for ripping off punters - they just have too much to lose. But given it's outsourced, there is always a remote possibility that the other company is less scrupulous.

    Personally I avoid the live games completely - it's just too slow and frustrating. If I want to play with others I go to my local casino, where I can have drinks and food brought to my table :)
     
  22. Apr 9, 2006
  23. the hunt

    the hunt Dormant account

    Occupation:
    many jobs
    Location:
    sussex, uk
    ladbrokes 3rd parties

    I have had problems with racehorses (ladbrokes game) that is also outsourced.

    Ladbrokes admitted it is almost impossible to get refunds from them for ANY reason and is run by a small office with just 2 staff. All gains are their own so verge on the illegal side of things...


    Ever noticed that Live roulettes camera follows the ball late,and that its not realtime, (ie the ball is landed before you see it on camera from lag).

    The callers/girls movements are not uniform either, just watch and see.
     
  24. Apr 9, 2006
  25. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    If there is a problem with the game, Ladbrokes should compensate you. The arrangements between Ladbrokes and its suppliers should be of no relevance to you.
     
  26. Apr 10, 2006
  27. the hunt

    the hunt Dormant account

    Occupation:
    many jobs
    Location:
    sussex, uk
    reply

    they did, they tried to get it from them to no avail and had to refund me themselves as "a gesture of goodwill" as they put it :)
     
  28. Apr 20, 2006
  29. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    right guys,sorry for starting a thread and not bothering to respond to it, but i have had a few personal probs to sort out recently.

    anyway, i will swear i did not imagine things,like everything, you think you imagined it the first time (but are looking out for it a 2nd time which happened)

    as far as i am concerned i will not touch a live live dealer game again,guess i got "lucky" in that the girl i seen must have been inexperienced
     
  30. Apr 20, 2006
  31. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    Wow, thanks for the heads up on this. What other casinos use this con-artist-dealer-outsourced-company for live games?
     
  32. Apr 21, 2006
  33. Lord_Have_Mercy

    Lord_Have_Mercy Quit Gambling

    Location:
    Parts, Unknown
    What does that suppose to mean? Whiter is GOOD or Better?
     
  34. Apr 21, 2006
  35. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania

    Apparently they don't care about it too much, or they'd shutdown the live games while (if) it was investigated.
     
  36. Apr 21, 2006
  37. gfkostas

    gfkostas Ex-Bonus Whore

    Occupation:
    IT
    Location:
    UK
    One thing I dont like about these casinos is their video stream quality which is somewhat less than good. A solid 400kbps stream whould show crystal clear everything but this ain't the case. Even the motion is sometimes disrupted which is dodgy. Why?
     
  38. Apr 21, 2006
  39. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania

    I think if there was a way to find out what the actual rate you're getting, it'd shed a light on things. That, along with dropped packets along the way, retransmits, etc, could be the reasons behind it.

    edit: Chances are it's true they're a shady company, so in prepreation for complaints, they've got the crappiest connection they could find so they can blame it on the network.
     

Share This Page