Kudos

msample3

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in keeping with their casino name, I’d like to send Kudos out to Steven ( rep with Kudos casino ). I had an issue that was brought about by my own mistake and Steven went to bat for me when he truely didn’t have to. He is a professional and one of those folks that makes dealing with customer service a pleasure, all about customer service. I highly recommend this casino to all! It is on the level of the old CWG if not even more player oriented and Steven personifies this.
 
in keeping with their casino name, I’d like to send Kudos out to Steven ( rep with Kudos casino ). I had an issue that was brought about by my own mistake and Steven went to bat for me when he truely didn’t have to. He is a professional and one of those folks that makes dealing with customer service a pleasure, all about customer service. I highly recommend this casino to all! It is on the level of the old CWG if not even more player oriented and Steven personifies this.

Hi @msample3,

Thanks for the feedback, it's always great to hear/read this kind of thing.

As I've stated in a recent post I have made, I appreciate that we do have some ways to go in improving certain areas, as have been highlighted on this forum recently, and I am determined to ensure that these changes get implemented.

Steven
 
I hate to start new threads but I merely wanted to add my recent experience with this casino - I played a Kudos chip recently, and managed to reach max cashout. Requested bitcoin payout, and it was processed within 12 hours. !! Blazing fast withdrawal for US-facing casino in my experience, nobody else is that fast, not even the Sloto group.

I expected all kinds of delay - recertification, reverification, remediation, reacidification - but no! The Inet group has stepped up, it seems. I hardly ever gamble anymore, but when I do, it may be time to take another look there. :)
 
I hate to start new threads but I merely wanted to add my recent experience with this casino - I played a Kudos chip recently, and managed to reach max cashout. Requested bitcoin payout, and it was processed within 12 hours. !! Blazing fast withdrawal for US-facing casino in my experience, nobody else is that fast, not even the Sloto group.

I expected all kinds of delay - recertification, reverification, remediation, reacidification - but no! The Inet group has stepped up, it seems. I hardly ever gamble anymore, but when I do, it may be time to take another look there. :)
Thank you Nisobar and Msample3 it is always nice to hear positive feedback,
We have been upping the emphasis on speeding up the payouts, we have always tried to do so within 24 hours, however we are now aiming for faster and smoother.
Thank you again,
Best regards to all.
Emily
 

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