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Kudo's to ClubWorlds' Karolina!

Discussion in 'America the Beautiful' started by weesie, Nov 15, 2013.

    Nov 15, 2013
  1. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    Hi,

    I had a small problem with a withdrawal at one of CWC's casinos.

    I sent a CM message to Karolina last night. I received a reply first thing this morning.

    Problem solved, withdrawal on the way!

    Awesome service!

    Thank you so much, Karolina!

    weesie
     
    9 people like this.
  2. Nov 15, 2013
  3. Darlabean

    Darlabean Dormant account

    Occupation:
    Marketing
    Location:
    NJ
    You Are Correct Sir!

    She never dodges a call or question, I've had minor issues over the years and she always gives me updates propmptly, even if the updates aren't good.;)

    Not a CWG cheerleader or paid endorser, just think we as a group need to recognize good service with as much enthusiasm as poor service.

    Regards,

    Professor Positivity
     
    3 people like this.
  4. Nov 15, 2013
  5. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    Yes Karolina has filled in for Tom perfectly. She is on top of things immediately.
     
    1 person likes this.
  6. Nov 15, 2013
  7. dreamguardian1

    dreamguardian1 Senior Member MM PABnonaccred

    Occupation:
    Grad Student, Peer Counselor, Org. Ambassador/Pres
    Location:
    San Francisco, CA
    Both Karolina and Tom are really good,no matter they problem or issue they respond promptly and appropriately, sometimes in our favor, sometimes not but they are totally honest and no bullshit and very helpful. Any issue i ever have I also bring up to them because I know they are not going to beat around the bush. They value their customer base as well as customer service.
     
    1 person likes this.
  8. Nov 15, 2013
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    To any newbs here -READ AND TAKE NOTE!

    A classic example of the value of accredited sites with an active rep on hand. :lolup:
     
    2 people like this.
  10. Nov 15, 2013
  11. Andy Walker

    Andy Walker Full Member

    Occupation:
    Tax Payer
    Location:
    UK
    I wish my broadband provider was that good :)
     
  12. Nov 16, 2013
  13. queensx3

    queensx3 Full Member

    Occupation:
    retail
    Location:
    usa
    Karolina

    Karolina with CWC is always quick to respond to all emails I have sent her way..... she is an asset for CWC !!
     
  14. Nov 18, 2013
  15. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Thank you!

    Hi All,

    Thank you very much for all your comments and feedback.

    If any of you will have any questions or problem, I'm always happy to help.

    Kind Regards,
    Karolina
     
    5 people like this.
  16. Nov 18, 2013
  17. tryme

    tryme Experienced Member PABnononaccred webmeister

    Occupation:
    Why Do People Always Ask That
    Location:
    Kent, UK
    Always nice to see some positive feedback about a casino. More of this kind of thing is needed.
     
  18. Nov 19, 2013
  19. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    Just a thanks again!

    Withdrawal processed on Friday, in my bank this morning Tuesday!

    Got to love it!
     
    1 person likes this.
  20. Nov 27, 2013
  21. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    Kudos yet again!

    Did a withdrawal yesterday afternoon............ received an e-mail first thing this morning.......

    "withdrawal processed"!

    Yea!


    Hopefully CWC will have their tournaments back up and running soon as well! I miss them!
     
    1 person likes this.

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