Kingbilly delaying payments

Marg30

Newbie member
PABnononaccred2
Joined
Feb 25, 2018
Location
Australia
Hey just wanted to see if anyone else has issues with kingbilly and getting your winnings. I had a withdrawal first one last week received in my bank with 5 hours. Now I have had one sitting since Saturday in pending for 6k aud and they are saying it was sent on Saturday but if this is the case it wouldve have been processed by my bank already. I have contacted chat and they dont really seem to care and it is a blanket reply. Completely unprofessional in my opinion
 

Eliot85

Full Member
Joined
Dec 14, 2020
Location
Sweden
Hey just wanted to see if anyone else has issues with kingbilly and getting your winnings. I had a withdrawal first one last week received in my bank with 5 hours. Now I have had one sitting since Saturday in pending for 6k aud and they are saying it was sent on Saturday but if this is the case it wouldve have been processed by my bank already. I have contacted chat and they dont really seem to care and it is a blanket reply. Completely unprofessional in my opinion
2 bankdays….. Chill out, u will get your money….
 

Speedy38

Experienced Member
Joined
Nov 23, 2019
Location
Nl
I play a lot at kingbilly one of the fastest paying casinos for me money always in 24 hours or less in my account.
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Hey just wanted to see if anyone else has issues with kingbilly and getting your winnings. I had a withdrawal first one last week received in my bank with 5 hours. Now I have had one sitting since Saturday in pending for 6k aud and they are saying it was sent on Saturday but if this is the case it wouldve have been processed by my bank already. I have contacted chat and they dont really seem to care and it is a blanket reply. Completely unprofessional in my opinion
I think you should get your money tomorrow because it was sent on Saturday you would've had to wait 2 working days. I also play at King Billy and never had problems with cash out.

Congrats on your win by the way that is a nice sum :)
 

Rs.Kingbilly

Accredited Casino Representative
Joined
Jun 20, 2017
Location
Ukraine
Hi Marg,

Let me clarify here about the processing time at King Billy Casino.
As you know, there is only a single withdraw option for AU players - Bank Transfer.
According to the info on the website - it can take up to 7 banking days before the amount hits your balance.

Screenshot 2021-09-14 at 16.23.38.png

Please, rest assured that you will get your winnings within the above mentioned time frame. If you still have issues after 7 banking days, please, pm right away. I will report to our Operations right away.
Your first withdraw somehow turned out to be requested in the most appropriate time so our team's and bank's working hours had coincided.
 
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