Hi all,
I recently tried king solomons casino as i do enjoy playtech software and found the casino to be okay!!!! I got a decent win and unfortunately it took in total 10 days to reach my neteller account. This said i decided to try again and made a small deposit of 15 pounds and a 40% bonus that i did not request was credited, but hey any free money is good, right......wrong i managed to get this 15 + my six bonus up to 200 pounds and when i asked about withdrawing was told no i still had loads of wagering to go as i had only wagered 620 pounds at this time, I was told it was bonus x30 but it turned out that it was deposit plus bonus x 50 making my wagering for a six pound bonus a ludicrous 1050 pounds. What is the point i ask myself? I gets on to support and they assure me that i was never told 30 x wagering and that it has always been deposit and bonus x 50 however the management had taken the decision to change it to x30 from now on(lol) but i could have 10 pounds for my inconvenience. I asked if there was a rep here and was assured there was but lo and behold it does not seem as though there is. Does anyone know plz. My account has now been closed as no manager would speak to me but i just thought it fair and right that people should be aware of this as it can ruin your week. Good casino but i find poor service which is a shame.
Anyway peaceout everyone.
I recently tried king solomons casino as i do enjoy playtech software and found the casino to be okay!!!! I got a decent win and unfortunately it took in total 10 days to reach my neteller account. This said i decided to try again and made a small deposit of 15 pounds and a 40% bonus that i did not request was credited, but hey any free money is good, right......wrong i managed to get this 15 + my six bonus up to 200 pounds and when i asked about withdrawing was told no i still had loads of wagering to go as i had only wagered 620 pounds at this time, I was told it was bonus x30 but it turned out that it was deposit plus bonus x 50 making my wagering for a six pound bonus a ludicrous 1050 pounds. What is the point i ask myself? I gets on to support and they assure me that i was never told 30 x wagering and that it has always been deposit and bonus x 50 however the management had taken the decision to change it to x30 from now on(lol) but i could have 10 pounds for my inconvenience. I asked if there was a rep here and was assured there was but lo and behold it does not seem as though there is. Does anyone know plz. My account has now been closed as no manager would speak to me but i just thought it fair and right that people should be aware of this as it can ruin your week. Good casino but i find poor service which is a shame.
Anyway peaceout everyone.
