King Soloman

shjcard

Dormant Account
Joined
Jan 23, 2007
Location
Cardiff, UK
Is this site OK?

I withdrew $391 on the 22nd November, and as I have not received it, I sent emails. They respond immediately with a auto email to say someone will contact me in 24 hours. They never do. I have sent docs.
 

kakata

Banned User - hyper flamming
PABaccred
PABnonaccred
PABnoaccred
Joined
Dec 2, 2006
Location
miami fl
Ive never played there..............for what I know thou, there should be no problem.
Soon someone who knows better will give you the proper answer.
Good luck :thumbsup::D
 

steinhaug

Senior Member
Joined
Feb 21, 2006
Location
Norway
I believe they are on the accredited list aswell, so pitch a bitch if they dont respond in that time. Have you tried live support?
 

lots0

Banned User - troll posts - flaming
Joined
Jun 3, 2006
Location
Hell on Earth
King Solomons is part of the Wager Junction Group.

I suggest you contact the Wager Junction Group rep here at CM.
His handle is GrandAcesGeisha, he is listed in the casino contacts section here.

Please continue to post what is going on, I am interested to see how WJ handles this.
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
I think GAG should have left his position by now. He left for greener pastures. No harm PM'ing him anyway as there might be another rep taking over.
 

Wagerjunction

Dormant account
Joined
Jul 2, 2004
Location
London
Cash In

Hello guys

I have been persuaded to stay on for a while longer - well it was a cash incentive and it allows me to continue here - which i will do once i leave as a private member EVENtually .

I will look into this matter as this is obviously not acceptable if it is our fault.

We have recently aquired a new company and along with that we have aquired a lot of support for our Accounts department and are now making cash ins 7 days a week and have support 7 days a week which is great for players .

I see a Pm so i am going to assume that its from you shjcard

Figures i come to the site most days and the days i dont come this crops up

Have a great day guys and you can be assured of another happy ending

Regards
Greg
 

Wagerjunction

Dormant account
Joined
Jul 2, 2004
Location
London
Details

Hi Shjcard

Can you please PM me with your account details - i have asked my guys to take a look at the issue with the details you have provided me with but just to ensure we are looking at the correct person it would be helpful if you can PM me your details .

Regards
Greg
 

shjcard

Dormant Account
Joined
Jan 23, 2007
Location
Cardiff, UK
I have this minute received telephone call from KS to apologise. Their bank returned funds for some reason and they asked for my Debit Card details again. They say my funds will be with me in 2/3 days. They also said the email problem was due to pressure of high volume of calls.
 

Wagerjunction

Dormant account
Joined
Jul 2, 2004
Location
London
All ends Well

Well the issue was essentially that we did not have the correct details to refund the player . Our guys have made contact and the issue is now i believe resolved.

If i dont catch you all before Xmas - i would like to take this opportunity to wish you and your families my best wishes for the festive period and i look forward to catching up in the new year . I am off to the jungles of Malaysia so will be back on the 13th of January , if i make it out alive that is ;))

Take care guys and speak soon.

Regards
Greg
 
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