Kassu?

[Jammy92]

Anyone had dealings with kassu?? I joined a couple months ago. Got all the usual speil to verify myself , top up details, address, job, inside leg measurement etc etc. All verified. Played along smoothly no real wins just bits and bibs here or there. Deposit £40 on Friday, withing 1 hour I had won 8k. Now don't get me started in the fact they charge a fee to withdraw. After several messages back and forth on which I thought they were going to try withhold - I had to send screenshots and message to show I am verified and all set,, the money was in my much better account withing 14hours. Now heres my issue....they have now blocked my account after doing so and requesting everything from me as well as wealth statements and bank stats etc etc. If I decided just not to do so and leave, can they somehow try and clawback my winnings ?

 

[Davey86]

Anyone had dealings with kassu?? I joined a couple months ago. Got all the usual speil to verify myself , top up details, address, job, inside leg measurement etc etc. All verified. Played along smoothly no real wins just bits and bibs here or there. Deposit £40 on Friday, withing 1 hour I had won 8k. Now don't get me started in the fact they charge a fee to withdraw. After several messages back and forth on which I thought they were going to try withhold - I had to send screenshots and message to show I am verified and all set,, the money was in my much better account withing 14hours. Now heres my issue....they have now blocked my account after doing so and requesting everything from me as well as wealth statements and bank stats etc etc. If I decided just not to do so and leave, can they somehow try and clawback my winnings ?

If you have the withdrawal then leave them alone you are not loosing anything? Just them!! Find another casino bud

 

[kou187]

They tried fucking me over a few weeks ago.

I had gone out of my way to verify the account months ago and it was fully verified, and had deposited and withdrawn before.
But i hit big for from a deposit bonus they sent me,
Then all of a sudden they wanted selfies and 7 different pictures of i.d. And even had me go to the fucking post office and pay £12.50 to have The Post Office verify the I.D and then they would process the withdrawal.

It was about 3 weeks in total to get the money out of them at least 20 emails back and fourth.
Been through it before with these shiity off brand sites many times I never let them win though.
They try and piss you about hoping you will give up.


Make sure you keep chasing up on them and they will pay! GL

 

[CasinoCruiseRep]

Hi Jammy92,

Thank you for contacting us, and we are sorry to hear that you have experienced issues with the verification of your account.

We understand that the verification process can be frustrating for our customers, but we are obliged to carry out necessary verification checks on our players at any stage. This is also stated in the terms and conditions, which are being asked to accept upon registration.
We do our best to try and get the documents verified for our customers as soon as possible, however certain occasion there might be a slight delay, especially if documents need to be re-sent or if additional documents are requested.

Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Regards,
Kassu Casino Team

 

[brianmon]

well that was obviously just a cut & paste job from the CasinoCruise rep, lol

 

[johnnymcc1966]

They are part of the Genesis group. They charge for withdrawals but you usually get paid after a few days.

 

[gonzo fonso]

i play at genesis global played for years,a good brand and of course they pay