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Baptism by Fire Karjala Kasino is ready!

Discussion in 'Online Casinos' started by Casinomeister, Dec 6, 2018.

    Feb 4, 2019
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Not from what I've seen. Within a couple hours of me submitting the PAB they were back to me with an update and their plan for resolving things. IMO the player was at fault here not the casino, but I'm only seeing it from the PAB side of things.
     
    Casino12345 likes this.
  2. Feb 4, 2019
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Ok, I've talked to the casino manager and he tells me the case is resolved and the player has cooled down a bit. He's also asked me to cut the player some slack.

    Fair enough, I get that someone can flip out and go on a forum rampage thinking that that'll get them what they want faster/better/with extra sauce or whatever. HOWEVER, the Forum and PAB rules are there for many good reasons and are not optional: forum members must know and respect the house rules.

    Sooo, I've shortened the guy's ban. He can return on Wednesday (6th Feb) if he so chooses..
     
  4. Feb 4, 2019
  5. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Yanno, I hope more members come across this thread - the ones that say CM (staff) make arbitrary decisions, don't listen or sees black/white resolutions, because this is a good ex where staff has responded, reviewed and taken feedback on board (be it player or casino) and acted accordingly :thumbsup:
     
    maxd likes this.
  6. Feb 4, 2019
  7. Casino12345

    Casino12345 Newbie member

    Location:
    Netherlands
    Good to hear (y)
     
  8. Feb 12, 2019
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Well, and the 60 days BBF time is over. What say you? I understand that we have one member who had some difficulties here - but I feel confident that Karjala cuts the mustard as an new Accred Casino.

    Any naysayers? Please make your position known.
     
  10. Feb 15, 2019
  11. eizei

    eizei Experienced Member MM

    Occupation:
    Student
    Location:
    Finland
    I received an sms today for a 100% deposit bonus and I remembered reading about max cashouts in this thread but I thought it was only for the welcome bonus. I honestly couldn't believe it when I went to check the bonus terms and saw that email and sms offers have a max cashout of 200€. No way I would ever take such a bonus even as a low roller and personally I wish terms like these were a disqualifier for being accredited at cm.
     
    xexe, bebo67 and Tirilej like this.
  12. Mar 24, 2019 at 3:16 PM
  13. Aryol

    Aryol Full Member

    Occupation:
    None
    Location:
    DE
    Is something wrong with the language of the website? I see no way to change the language, it is set to Finnish?
     
  14. Mar 24, 2019 at 3:18 PM
  15. TheAverageGuy

    TheAverageGuy ~Master of Slack~ MM

    Occupation:
    Consulting/Management-Recruiting/Training
    Location:
    canada
    bottom of the main page
    Karjala Kasino is ready!: Screenshot_2019-03-24 Karjala Kasino - Online-kasinopelejä.png,Mar 24, 2019
     
    Aryol likes this.
  16. Mar 24, 2019 at 3:24 PM
  17. Aryol

    Aryol Full Member

    Occupation:
    None
    Location:
    DE
    I'm stupid, I just was going around the pages I had in my bookmarks and I got interested in how to change the language :oops: (no worries I am still not playing but wanted to read the bonus rules, so I know where to play after if I play)

    Thank you very much.

    //Btw. I also was in the chat, can only say the chat was very friendly and fast.
     
    TheAverageGuy likes this.
  18. Mar 24, 2019 at 6:35 PM
  19. nuera007

    nuera007 Experienced Member

    Occupation:
    electrician
    Location:
    ginland
    I had same issue when i registered here back in 2017. I deposited 50€ and forgot to choose that welcome bonus, when i contacted support the told me that they cannot credit the bonus to full amount cos i've played 6 spins book of dead @1€ bet eventhough i never did. By default then when you opened book of dead it was in 2€ bet and i think it still is like that. So for me to play those spins I had to change bet size to spin those six spins in that game. And offcourse support said that i had played those spins so i just accepted it cos there wasnt any way to say anything else if my account details said so. I opened that game few times and every time my saldo went down without single spin So i just took my welcome bonus to 44€ amount and lost it :)
     

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