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Karamba Pathetic Customer Support

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Stevmal, Feb 27, 2015.

    Feb 27, 2015
  1. Stevmal

    Stevmal Dormant account PABnononaccred2 PABnoaccred

    Occupation:
    Manager
    Location:
    UK
    Lost connection 2 weeks ago when a game crashed, Karamba keep telling me they will get it sorted, they don't answer emails so I have to continually chase them on live help.

    They blame one of the 3 parts of the company, the Tech in Israel and the company that run their games.

    They keep apologising but no action.

    Everyone has slots crash.... AND IMMEDIATE RESTART..... WITHOUT ISSUES. They just don't get it.

    I have a few hundred pound tied up but can't login in, really had enough of this casino.
     
  2. Feb 27, 2015
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
  4. Feb 27, 2015
  5. Karamba

    Karamba I-Gaming Industry Representative

    Occupation:
    VP Operations
    Location:
    Malta
    Thanks for your email

    Dear Stevmal,

    I tried to call you unfortunately without answer.
    I am sincerely sorry for the issue you encountered.
    As a gesture of goodwill, we will now credit all your balance ( previous deposit + winnings ) back to your Debit Card.
    As soon as I have received confirmation you can re-commence playing we will contact you with a batch of wonderful offers :) :)

    Best Regards,
    Casino Manager
     
  6. Feb 27, 2015
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Doesn't 'Karamba' mean HOLY SHIT! in Spanish?
     
    1 person likes this.
  8. Feb 27, 2015
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    From Wikipedia, the free encyclopedia
    ¡Ay, caramba! (pronounced: [ˈai kaˈɾamba]), from the Spanish interjections ay (denoting surprise or pain) and caramba (a minced oath, a euphemism for carajo), is an exclamation used in Spanish to denote surprise (usually positive).[1] The term caramba is also used in Portuguese.[citation needed]

    Bull!

    I defo prefer your translation Dunover:thumbsup:
     
    1 person likes this.
  10. Feb 27, 2015
  11. Mallorca

    Mallorca Experienced Member

    Occupation:
    Night job
    Location:
    Stockholm
    :lolup: It does...more or less.. :D
     
    1 person likes this.
  12. Feb 27, 2015
  13. Hydr0

    Hydr0 Experienced Member PABnoaccred

    Occupation:
    .
    Location:
    OZ
    Never quite understood how shite can be holy. Certainly doesn't look holy! God knows it doesn't smell holy in most cases thanks to a super healthy western diet :p

    Maybe if you're accustomed to using the bathroom at the local church?

    An oxymoron if ever I heard one!
     
  14. Feb 27, 2015
  15. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    In May 1961, while he was living in Milan, Artist Piero Manzoni produced ninety cans of Artist's Shit. Each was numbered on the lid 001 to 090. In October 2008 tin 083 was offered for sale at Sotheby's with an estimate of £50-70,000. It sold for £97,250.

    So had I sold one of the cans I'd certainly be shouting 'Karamba' :)
     
    1 person likes this.
  16. Feb 27, 2015
  17. Hydr0

    Hydr0 Experienced Member PABnoaccred

    Occupation:
    .
    Location:
    OZ
    Holy shite!

    Amazing story, cheers mate :)

    Wow, £ 97,250 for a can of faeces!? I get that it's an investment and has likely got a substantial resale value for a collecter, but I still find it pretty twisted :what:
     
    Last edited: Feb 27, 2015
    2 people like this.
  18. Feb 27, 2015
  19. JackTenOff

    JackTenOff Webmaster webmeister

    Occupation:
    nananananana
    Location:
    uk
    Not quite £97k but you can make $250 a week donating stools You must register/login in order to see the link.

    Don't think I've ever seen a thread go so drastically ofcourse.
     

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