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Kahnawake Gaming Commission / Grand Virtual information

Discussion in 'Online Casinos' started by thelawnet, Sep 5, 2005.

    Sep 5, 2005
  1. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    I assumed that Kahanawake basically means that a casino is legit.

    Is this a correct assumption?

    Secondly, I notice Imperial Casino is licensed there.

    Now, I see that their software is signed by Ultra Internet Media SA.

    A quick google search elicits the following:

    You must register/login in order to see the link.

    This links them to Elka, a well known cheating/evil software.

    Here it's suggested that Lux, which is the same brand is evil http://www.casinomeister.com/forums/showthread.php?t=5828

    And so the sites Casino Lux, Imperial Casino and Casino Treasure are all basically crooked, but Kahanawake licensed.

    So two questions remain:

    1 Was I naive in thinking that the Kahanawake logo was a guarantee of safety?
    2. Why aren't there any warnings about this group on here, when they appear to be the same as Elka, and crooks?
     
    Last edited: Sep 6, 2005
  2. Sep 6, 2005
  3. sirius

    sirius Senior Member

    Location:
    UK
    This is a difficult one because a few of the domains owned by Elka were old domains for casinos using the Grand Virtual software but I don't think they are actually linked to the software company other than using it for a while for their casinos. These casinos were the following: CyberThrill (had bad press from affiliates but I got paid from there in 1999), AnimeCasino (never gave me the $10 bonus), AvatarCasino, CasinoDesire, CasinoLove plus a few more. You may think that many of these don't seem to belong to Elka now (casinodesire does at least) but the most important one not mentioned so far is cashforclicks.com. Cashforclicks.com was the affiliate program promoting all the above sites back in 1999 and you can see this if you go to the archived pages on web.archive.org.

    You will also notice cashforclicks mentioning ecashservices (also used for Elka/Oyster casinos) way back in 1999 if you go to the web.archive.org pages of cashforclicks.com.

    That affiliate program was never involved with Imperial or Casino Fantasy and these casinos were even recommended at Casinomeister a few years back(although those are not very reputable any more).
     
  4. Sep 6, 2005
  5. sirius

    sirius Senior Member

    Location:
    UK
    I had seen that hackology page a year or two ago and noticed from it that Elka always owned the cashforclicks.com domain so there is little doubt they were involved with CyberThrill and the related casinos.

    Here is quote from the cashforclicks site back in 1999 which mentions the CEO:
    By the way, real targetted clicks are worth much more than cents or so to the casino (cashforclicks were giving 5 to 15 cents or so to webmasters per click). They are worth around $20-$30 on my site to the casino and about $8 for affiliates! They had a problem with CyberThrill and accused webmasters of 'click fraud' but as long as they were getting 1% good clicks they shouldn't really have worried too much but obviously now we know they weren't to be trusted, anyway.
     
  6. Sep 6, 2005
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  8. Sep 6, 2005
  9. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    If you go to casinolux.com, they have a big Kahanawake logo at the bottom. Kahanawake shows they are licensed, along with sister sites.

    If you follow the link I posted, it suggests that lux & co are Elka-affiliated

    Regarding the information in your post, I get the following:


     
    Last edited by a moderator: Sep 7, 2005
  10. Sep 6, 2005
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    This is in the webmaster section. You should only be getting this message if you try to post there (since you are not a member of that group). You should be able to view all postings and threads though. Please let me know if this is the case - then I need to fix something.
     
  12. Sep 6, 2005
  13. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Just clicking on your link gives me that error.
     
  14. Sep 6, 2005
  15. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    I get the same error message.
     
  16. Sep 6, 2005
  17. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    Same here, Bryan... No viewing rights. :(
     
  18. Sep 6, 2005
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I guess you'll all have to become webmasters :D

    I'll see if I can mess with this in the morning.
     
  20. Sep 7, 2005
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  22. Sep 7, 2005
  23. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    slacker!

    I thought you said you would do it tomorrow.
     
  24. Sep 7, 2005
  25. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    He's in Germany, probably was tomorrow. :D
     
  26. Oct 14, 2005
  27. AffiliatedWeb

    AffiliatedWeb Casino Representative

    Occupation:
    VP of Marketing
    Location:
    Montreal, Canada
    Information about Grand Virtual Gaming Platform

    I am the VP of Marketing and my team handles all marketing for all the web sites on the Grand Virtual Gaming Platform. I hope that this posting is not violating certain policies. I just see lots of confusion about our company and thought it would help you if I outline it and answer some posted questions.

    Back in the late 90s when Grand Virtual was founded, CyberThrill was a licensee. However, the original Grand Virtual owners realized this company was fraudulent and pulled the software license very quickly after launch. We have had no affiliation with that company since the 90s and I doubt they exist anymore. I am not nor is anyone here aware of the brand name or company Elka. It could be that this is one of those early companies too. As of right now, we have no known affiliation.

    As you may know, Grand Virtual was sold last year to a publicly-traded Taiwanese company, GigaMedia, which is on the NASDAQ (symbol: GIGM). The software maker was separated from the operator at that time. The operator is Ultra Internet Media and is owned by a separate set of investors.

    With this change, we had a full scale change in management and have sought to provide better levels of customer service than ever before. We had a long way to go given the focus of the previous owners and the fact that we were one of the first companies to provide fully translated casino software in multiple languages. Up to the point of sale, the owners had focused on localized software & marketing with a small under-resourced customer service staff. The current management recognizes the absolute importance of serving the player well and has tripled that staff in the last year and a half. However, we are still working to improve our attention to players and appreciate your feedback.

    In terms of the validity of the Grand Virtual Gaming Platform software, we are licensed by Kahnawake and in very good standing. We have all our casino and poker software audited annually by Technical Testing Systems (TST), which is a third party company that audits RNG and lotteries (including several US state and Canadian lotteries). You can learn more about them at You must register/login in order to see the link.. For the casinos we publish quarterly payout ratios. In addition to all of this, we have a robust fraud control team and processes to identify and prevent people trying to defraud our properties. This information is shared across all brands using the Grand Virtual Gaming Platform.

    The casinos and poker room that are managed by Ultra Internet Media directly include:

    Everest Poker (You must register/login in order to see the link.)
    Everest Casino (You must register/login in order to see the link.)
    Casino Lux (You must register/login in order to see the link.)
    Casino Elegance (You must register/login in order to see the link.)
    Casino Fantasy (You must register/login in order to see the link.)
    Casino Treasure (You must register/login in order to see the link.)
    Casino Glamour (You must register/login in order to see the link.)

    In our affiliate program, there is an option to create your own custom-brand name casino. That means there are thousands of brand names out there that could be using our software. You will know once you launch the software whether it is on the GV Platform or not. The Online Gaming Alliance (You must register/login in order to see the link.) was created to monitor these affiliates for SPAM, fraudulent marketing, and other player complaints. We are currently re-writing that site which was created by the original owners to make it clear that this entity was created by Ultra Internet Media to monitor all the Grand Virtual Gaming Platform licensees. The current positioning is a bit misleading.

    I hope that answers some of your questions. I would be happy to discuss any specific customer service complaints with you if you are not receiving a timely reply from the customer service staff. You can either post it here or email me directly.

    Jennifer Miller Joyce
    VP of Marketing
    Affiliated Web Attractions
     
  28. Oct 14, 2005
  29. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    Goodie. Does this mean you're going to pay me the $102 I was stiffed of in 2001? Grand Virtual remains to date the only casino to successfully rob me. Back then there was little backup, and I was shakey on the scene, anyway, so I just gave up after a few unanswered emails.

    I won on one of those 1-for-30 sticky freebies they used to run at Casino Elegance. Subtracting the $30 left $102.

    Cashed out.

    "Sorry, you played from a barred partner (I later learnt this meant a "bad affiliate". I have, and had, absolutely no idea whose site I signed up through, if any), so your winnings are revoked".

    Nice.

    A cheque will do nicely, Jenny. Or Neteller.

    Thanks.
     
  30. Oct 14, 2005
  31. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Thanks for the useful and informative update on changes at your company, Jennifer.
     
  32. Oct 14, 2005
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Last warning

    Caruso - and you chose to take this opportunity to wave your flag once more? Sorry guy, but the tone is not one that is conductive to any sort of welcoming of a new casino representative who came in here on her own to clarify her company's history and policies. Your tone begs for the casino rep to go into a defensive mode - this could have easily been handled as a PM and probably would have been much more effective.

    Change your posting style, or I'll be giving you a break from this forum - period.
     
  34. Oct 14, 2005
  35. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    Sorry Bryan, but getting stiffed in the first few months of your playing career kind of leaves its mark.

    You must do as you see fit, which is a shame, since we have every reason to get along, but dealing with these kinds of casinos, I just can't do "nice". It'd be the same if Emily Hanson told us she'd just taken over from Tony Friedmann, lol.

    Anyway, we'll see if a PM can return my casino record to a clean 100%.
     
  36. Oct 14, 2005
  37. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Admin note: changed title from "/ rouge sites" to "/ Grand Virtual information". The title was a bit misleading and misinformative.
     
  38. Oct 14, 2005
  39. AffiliatedWeb

    AffiliatedWeb Casino Representative

    Occupation:
    VP of Marketing
    Location:
    Montreal, Canada
    Reviewing the Caruso account

    Caruso,

    Please provide me with as much as information as possible. You can send me a private message through this forum, correct?

    Ideally, I would like your
    USERNAME or customer id if you know it. Username should be fine.
    Email that you used at that time
    Approximate date of problem

    This is on Casino Elegance, only right?

    You should not have been denied winnings by coming through a barred partner. I don't know if that was their policy back then, but you cannot help which partner you came through (unless it was yourself).

    I can follow up and look at your account. It might be difficult given it was 4 years ago to figure out what happened, but I will definitely look into it personally.

    Please send me this information via a private email and I will be happy to follow up.

    Best Regards,
    Jennifer Miller Joyce
    VP of Marketing
    Affiliated Web Attractions
     

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