just registered at sports interaction

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
Hugely disappointed to find they both showed my password as plain text on screen after registering and also sent it as plain text on a welcome email. Bloody amateur hour, I dont trust them with secure info now.
 

ergopro

Experienced Member
PABnononaccred
Joined
Apr 29, 2004
It says in Rules section at Sportsinteraction that all withdrawals from casino and poker will stay pending for 4 business days and will be processed on 5th.
So with a weekend in the middle, it takes almost a week to get paid.
What's everyone's opinion in this one...thinking they'll probably be accredited soon?
Don't shoot the messenger...there was discussion about Omni Casino having similar rules so I thought I'd ask.

To make a withdrawal, from our Casino & Poker cashier, choose the "Withdraw" option and enter the amount that you wish to withdraw. All Casino and Poker withdrawals will be in pending status with Sports Interaction Casino for 4 business days, then on the 5th day the withdrawal will be processed.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
It says in Rules section at Sportsinteraction that all withdrawals from casino and poker will stay pending for 4 business days and will be processed on 5th.
So with a weekend in the middle, it takes almost a week to get paid.
What's everyone's opinion in this one...thinking they'll probably be accredited soon?
Don't shoot the messenger...there was discussion about Omni Casino having similar rules so I thought I'd ask.

I actually closed my account with them due to this, Bet365 does not have this policy so I know it is not a Playtech thing. I do not believe a casino should be accredited with these policies, they can make every excuse under the sun but the only reason is so players will reverse. I brought this up with the casino and they gave me the casino fairness blah blah blah speech but no other explanation.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
I guess SIA is reading, Amanda from the customer service team emailed me and has lifted the 4 day wait on my account, this to me is a good thing, they are listening to the players.
 

bpb

Banned User - repeated violations of rule 1.14 (tr
PABnonaccred
PABnorogue
Joined
Jun 17, 2004
Location
Haverhill
Hugely disappointed to find they both showed my password as plain text on screen after registering and also sent it as plain text on a welcome email. Bloody amateur hour, I dont trust them with secure info now.

You clearly haven't joined any sportsbooks before. This is standard in the industry. Wait until you are asked over live chat or the phone for your password.
 

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
You clearly haven't joined any sportsbooks before. This is standard in the industry. Wait until you are asked over live chat or the phone for your password.

I have been joining sportsbooks since 2002 thank you very much. I have NEVER been asked for my password over the phone or live chat from any reputable sportsbook. The plain text thing has happened once or twice before, but only from small time operators. It shows the password is stored unsecurely and anyone there can read it. This is not standard and is a huge security hole.
 

bpb

Banned User - repeated violations of rule 1.14 (tr
PABnonaccred
PABnorogue
Joined
Jun 17, 2004
Location
Haverhill
I have been joining sportsbooks since 2002 thank you very much. I have NEVER been asked for my password over the phone or live chat from any reputable sportsbook.

Your two statements are incongruous.
 

Gremmyboy

Dormant account
Joined
Feb 25, 2011
Location
Australia
in·con·gru·ous
adjective /inˈkäNGgro͞oəs/ 

Not in harmony or keeping with the surroundings or other aspects of something
- the duffel coat looked incongruous with the black dress she wore underneath


Learn something new every day.....!:p


Cheers
Gremmy
 

ergopro

Experienced Member
PABnononaccred
Joined
Apr 29, 2004
Feel really annoyed.
The withdrawal pending period- it's 4 business days so the actual pending period will be 144 hours as there's a weekend in between. They count out the weekend from that pending period.
No more SIA for me :(
 
Last edited:

ergopro

Experienced Member
PABnononaccred
Joined
Apr 29, 2004
I wanted to give credit to Ross and the SIA Casino team for a really fast resolution regarding the very long pending period. It was lifted and my cashout processed today. It doesn't remove the fact that the standard pending period is imho too long,but that's just my opinion.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
The cash out time is also being adjusted to 1 business day for players of the casino. Just an FYI. :D
 
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