Just been robed 20 squid

[spintee]

I believe Chayton is thinking about ''robed'' and not ''squid'', but maybe both

A nice dress though

Might of been but there is a big picture with a squid and 20 on it lol

 

[Jasminebed]

Well, UK business day is over and you did not hear back?

But you went ahead and played anyway? Did this bonus allow such a big bet?

While the casino should have answered you as promised, there is little to nothing they can really do after the fact I suspect.

 

[chayton]

I believe Chayton is thinking about ''robed'' and not ''squid'', but maybe both

both. But laziness kept me from doing 20 of them.

Anyhow, any word back from the casino OP?

 

[spintee]

both. But laziness kept me from doing 20 of them.

Anyhow, any word back from the casino OP?

Heard nothing. probably been pushed under the bin, I thought I would of at least got email even to say it was my fault and clicked the quid bet (squid) but nothing, just goes to show, terrible, Im not a moner but I will call it as loss and will not play there again,

Hope you all spining good

 

[petro]

If you haven't gambled away the balance I would suggest following it up.

If you have gambled away the balance...

 

[Jasminebed]

I think your lack of response is reason enough to move on. It is awful enough when you are stuck all weekend without play with funds waiting for an issue to be resolved come Monday, but to not have it resolved or at least acknowledged is disgraceful Slotaway.

Yet another good reason to stick casinos which at least have a rep here, even if they are not accredited.

 

[spintee]

Hi guys & girls,

Thanks for your input, Just received a message, How does it go better late than never,

Here it is,

Hi Terry,

Our tech team have got back to us regarding the one £20.00 stake you made on the slot game Cleopatra, They have looked into this issue for you and have confimred that this was not an error on our behalf, There were no tech issues around your game play, Please be advised that the game will only take the amount the player enters it will never take a different amount.

We hope this resolves your issue for you should you have any further questions please get back to us.

Kind Regards
Fran
Customer Support Agent

 

[243 lines=daft]

Unlucky.

The max bet button as it exists is just a player trap.
Somebody on here recently suggested trying to get casinos to limit the max bet button to changing the stake and not to spin.
Can't remember who it was but I thought it was a great idea.

 

[Blathaon]

Unlucky.

The max bet button as it exists is just a player trap.
Somebody on here recently suggested trying to get casinos to limit the max bet button to changing the stake and not to spin.
Can't remember who it was but I thought it was a great idea.

Indeed, Microgaming seems to have listened to players as their newer releases does not have a max bet button.

WMS does not have it by default either, you can find it quickly in their menus though so it won't be pressed by accident.

NetEnt have yet to do anything with this issue.

I nearly always use autoplay so this isn't much of an issue for me, but i get that it is a problem.

The solution for players until all the software providers gets rid of the max bet button is to use autoplay.

Or if you prefer to manually spin you can use the Enter key on MG slots, and the Spacebar on most Netent slots(you have to enable it in each game for NetEnt).

 

[Finn]

NetEnt have yet to do anything with this issue.

Recent NetEnt releases have lower default coin value, so that hitting max bet at the beginning usually results just to 2-5 euro bet instead of 20 euro bet like in their 1.5-3 years old releases, Wild Turkey, Starburst, etc.

Maybe this is somekind of lazy attempt to improve the situation. But even accidental 5 euro bet can be kinda nasty for person who prefers to play at minimum stakes.

 

[Tirilej]

The solution for players until all the software providers gets rid of the max bet button is to use autoplay.

Or if you prefer to manually spin you can use the Enter key on MG slots, and the Spacebar on most Netent slots(you have to enable it in each game for NetEnt).

Good idea
Several times I had put a game on auto but forgot to change the betsize. Poof...gone

...or I have mixed up if I'm playing NetEnt or MG. We all know that the spacebar for the NetEnt games, instead automaticly spin at max bet at MG.

It's that idea with not needing to think when I'm playing

 

[Jasminebed]

I am suspicious and a little cynical by now. Convenient the reply came after the OP played away his balance.

One of the big issues with the accidental max bet is the very real possibility of breaking bonus terms.

Spintee, could you check and see if that $20 bet would have broke terms for the bonus you were playing?

 

[brianmon]

Indeed, Microgaming seems to have listened to players as their newer releases does not have a max bet button.

WMS does not have it by default either, you can find it quickly in their menus though so it won't be pressed by accident.

NetEnt have yet to do anything with this issue.

I nearly always use autoplay so this isn't much of an issue for me, but i get that it is a problem.

The solution for players until all the software providers gets rid of the max bet button is to use autoplay.

Or if you prefer to manually spin you can use the Enter key on MG slots, and the Spacebar on most Netent slots(you have to enable it in each game for NetEnt).

Don't get confused between MG and Netent though, since spacebar on MG games actually selects and spins at max bet, on the slots that have a max bet button. although on the newer slots, without a max bet button, spacebar just spins. It's maybe not a good habit to get into using spacebar

 

[spintee]

I am suspicious and a little cynical by now. Convenient the reply came after the OP played away his balance.

One of the big issues with the accidental max bet is the very real possibility of breaking bonus terms.

Spintee, could you check and see if that $20 bet would have broke terms for the bonus you were playing?

I checked and chat said it would not matter, Nothing I can also see in rules, So that would of been 1 good thing, They only have a 25x wager on bonus as well, I didnt click max bet as I do not think I would of had enought cash, What whe I changed stakes from 5p to 1p there must of been error and used £1 ?,
If I had enough cash and I hit the max bet and it was a quid a line that would of been £200 usure of whats the max bet and how many coins

 

[Blathaon]

Good idea
Several times I had put a game on auto but forgot to change the betsize. Poof...gone

...or I have mixed up if I'm playing NetEnt or MG. We all know that the spacebar for the NetEnt games, instead automaticly spin at max bet at MG.

It's that idea with not needing to think when I'm playing

Sure but my point is that when using autoplay you only have one chance of messing up when you initially set it up, if you spin manually using the mouse there is a lot more chances of accidentally hitting the max bet button.

At least i assume that this is the issue, the mouse pointer slowly migrating from the spin button to the max bet button?

If you use the keyboard to play manually instead of the mouse then you can't mess it up that way, but as you said you still have to remember that the enter key spins on MG and the spacebar is for NetEnt, and pressing the spacebar on older MG slots max bets.

 

[Tirilej]

Sure but my point is that when using autoplay you only have one chance of messing up when you initially set it up, if you spin manually using the mouse there is a lot more chances of accidentally hitting the max bet button.

At least i assume that this is the issue, the mouse pointer slowly migrating from the spin button to the max bet button?

If you use the keyboard to play manually instead of the mouse then you can't mess it up that way, but as you said you still have to remember that the enter key spins on MG and the spacebar is for NetEnt, and pressing the spacebar on older MG slots max bets.

You're absolutly right!

It was just me mentioning the mistakes I have done in yet another silly post

 

[spintee]

After replying to the email I now received this,

Hi Terry,

Further to our previous email, I have taken a look through your account and looking at your bet history, the £20 stake did play our correctly and would have credited any win. However, the all other stakes on your account appear to be a lot smaller, so we agree that this is a genuine error.

As a gesture of goodwill, I have credited your account with £20 casino bonus to enjoy some free spins.

Good luck and I hope you continue to enjoy playing on the site.

Should you have any further queries, please get back to us.

Kind Regards,

Lee

Looks like they are not as bad as first thought,

 

[243 lines=daft]

As a gesture of goodwill, I have credited your account with £20 casino bonus to enjoy some free spins.

Great news that the Squid are back!