jurassica jackpot issue

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
anyone had this issue.

playing free £5 on willhll promo. hit bonus at 40p spin and win roughly £40+ free spins end and wont spin so refresh and winnings not showing from bonus.......

i notice game not loadng at times. but kcking myself for not takng screenshot:mad::mad:
 
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richie1913

Full Member
Joined
May 24, 2013
Location
Carlisle, Cumbria, United Kingdom
Game was working earlier but only just kept getting network error after a few spins.

Nearly every game ive tried on this savage promo has done the same for me.

When it plays up like this i wait till the day after to finish playing it works fine then.
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
well never heard anything back, went on live chat 2 days ago offered me £10 bonus to forget it so i accepted it. today i get ths email.....they credited it as cash not bonus:thumbsup::thumbsup::thumbsup:

I hope this email finds you well.

We are writing in relation to your last Games concern previously escalated.

We received a response from our technical team and it has been advised that your winnings of £40.48 got stuck from Jurassic Jackpots game on August 27, 2017 at 2:32:12 AM.

For this, we have credited the winnings on the account and you may log in to view the updated balance.

Apologies for any inconvenience.
 
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