Junglong Tianjin CN - HELP!

[benmooe]

there is also the possibility of thieves hacking the casino payment system itself.

Any casino/processor should not be storing financial information on their servers in an unencrypted manor. Nor would they have any form of remote access to such information protecting their customers data. If they have been, that's a huge lawsuit waiting to happen.

 

[EbeeDog]

Here we go again. I guess it's my turn. Two fraudulent charges to my debit card 79.00+change just hit within the last few hours.


If anybody is interested the name on them is Eden24


Of course this has nothing to do with the latest processor problems at RTG casinos. Purely a coincidence.

 

[Harry_BKK]

As much as I empathize and feel that some blame should be apportioned to the casino, unfortunately these events can occur to anyone at any time.

I am just as likely to compromise my personal details online shopping as I am depositing at a gambling site. My card got fleeced for a couple of hundred a few years ago, and I believe the crooks purchased some DIY equipment with it. I knew there and then it could have never been me!

Banks aren't particularly hasty in disclosing their fraud investigative procedures, but I'm certain that all monies will be refunded in time to those affected. It is grating having to wait in excess of a week for this, whilst feeling like the spotlight of suspicion is on you in the meantime.

The only way to avoid this from ever occuring again would be to never make online transactions again, something that is not realistic in this day and age

Oh yes, it happens offline just as much...... i had it only once in my life. Years back while living in the UK i was flying for work from BHX via Paris to Shanghai. When i tried to check in at the hotel my CC got declined, over the limit (was a work card phew).

Turns out the chap taking back my hired car at BHX airport was part of a gang and copied my card details. They then happily went shopping until the card was at its limit.

2 days later the bank had Fedex delivering a new card to my hotel in Shanghai and another 3 days later the fraudulent charges were credited back to the company account.

 

[EbeeDog]

Outside of i-gaming, it has never happened to me. Not once. Not ever.

It has however, happened to me 4 times when on an i-gaming jag.

I quit for almost 2 years last time.

I came back this past January and have had nothing but trouble. Nothing has changed.

Nobody's fault but mine.

Every. Single. Time. I get in bed with i-gaming and get burned.

You'd think I would have learned by now.

So, to continue playing, I have to wait for my new card, send it in to add to my verification docs to every single casino with whom I currently have an account. Oh, and since there is no other viable method for WD now, if I do win I'd have to pay forand wait for a check that I am advised not to tell my bank where it came from. Bullshit. Enough is enough.

 

[Mousey]

Here we go again. I guess it's my turn. Two fraudulent charges to my debit card 79.00+change just hit within the last few hours.


If anybody is interested the name on them is Eden24


Of course this has nothing to do with the latest processor problems at RTG casinos. Purely a coincidence.

Awww.... jeeezzz... The hits just keep on coming... If you haven't already, please contact the reps of RTGs where you've played with a copy of the charges (you can cover/blank out irrelevant stuff) and see if they are familiar with the transactions processor.

Good luck.

 

[EbeeDog]

Awww.... jeeezzz... The hits just keep on coming... If you haven't already, please contact the reps of RTGs where you've played with a copy of the charges (you can cover/blank out irrelevant stuff) and see if they are familiar with the transactions processor.

Good luck.

Hi Mousey,

Thanks for the encouragement, really. I don't want to sound petulant, but I'm pretty much done taking to any reps about anything. I just can't listen to all that condescending double-talk and circular answers. I have participated in threads dealing with this issue. I drew Bryan's attention to this mess a week ago. That's all I care to do.

I'm cool - I just canceled my card and have put i-gaming on hold for a while. It was time for a break anyway.

I will say though, (and I have alluded to this elsewhere) that I am shocked and very unhappy with the many blind eyes turned toward this matter. I find it very peculiar that a problem of this magnitude has not been commented on by many members who normally chime in on just about everything.

It has gone way past "processor update" and is edging over to an out and out security breach.

Add on: Actually, after posting this I realized I may have to take your advice - on the slim chance that the 2 charges are indeed legit. I don't keep that good of books and I don't want to get charge-back branded. Dammit! MORE work! Grrrrr.........

 

[EbeeDog]

Done and Done. Emailed the 2 most likely casinos to be involved.

Thanks again for the advice Mousey.

It really does seem the best thing to do.

 

[Mousey]

Done and Done. Emailed the 2 most likely casinos to be involved.

Thanks again for the advice Mousey.

It really does seem the best thing to do.

Believe me, I know what a pain in the rear this all is. Take a deep breathe, try not to yell at anyone at the casinos or the banks, and give it time to work out. I know you are frustrated. USA players are pretty much on their own when risking playing in cowboy town, there is little anyone else can do to help.

Another thought here for all caught up in the weird charges thing... you might want to go into your casinos and either print out, or get a PDF, or save a print screen of your last couple of months of transactions. (Makes all the fun and games of playing online more like work doesn't it?) Sometimes a bank and/or credit card will get heavy handed when fraudulent charges are reported and wipe out any charges from 'strange' processors which may include legitimate along with the bad... if by any chance that happens, casino accounts may get locked till explanations are made and the smoke clears.

 

[babysister]

JUNLONG TIANJIN CN

:notworthy

Good news on my account! The casino has refunded the deposits that the processor had charged to my credit cards. I have a lot of respect for this casino group for taking respondsability for their processor's actions and taking care of the problem.

Good luck and be careful at the casinos!

 

[EbeeDog]

Oh man, I forgot all about this thread.

Mousey, I did indeed get it all worked out. I'm sorry - I meant to let you know. Thanks for the sage advice again. I was just so disgusted I was going to slam all my accounts down. That wouldn't have been so good now would it, now that I maybe....sorta...kinda...wanna play a few hands o' blackjack

I have to say, after all my pissing and moaning, JC and CWG were very good about helping me through it

Final verdict: No harm done