Hello all!
First of.. I am from Norway so if there should be any misunderstandings or obvious errors that may fail to deliver the message, don't hesitate to correct me please, one learns from his/her faults.
So to the player experience:
I've been an avid online casino player for some years now, mostly I have been playing NetEnt casinos as they tend to keep the focus on Scandinavians aswell that the NetEnt classic slots is almost identical copies of the old slots we had in the stores/kiosks all over the country some years ago. So it's retro play with a twist online for in most cases as I favour the Jackpot 6000/8000 slots and not to mentions the Megajoker.. It's a beast!
Either way I had around 100€ some days ago to use in a casino and was thinking to myself that maybe I should expand my horizon some more as I have 2-3 places I usually play. Then I did a search of "NetEnt casinos" on Google and Jetbull came up, though for my own worrying mostly negative reviews and experiences showed and there was alot to pick on, everything from CS to withdrawals/bonuses etc.
But after some minutes up to hours of searching I found some newer articles and forum posts, some from here on Casinomeister where there was some discussion of new ownership (EveryMatrix LTD runs Jetbull Casino) and that things should have been improved by tenfolds.
With that message I proceeded to deposit my money and accepted a 50% up to 200€ Reload bonus (I had an account there from a year ago where I had used my first deposit bonus). So 135€ Deposit + 60€ Bonus = 195€ Real/Bonus.
So I started playing with semi-low stakes (around .45-1€) per spin, first of I hit the jackpot on Jackpot6000 so 600€ increase in a couple of minutes, though most Classic slots only wager about 20% towards the requirement to I quickly skipped to Dead or Alive and had a stake on 9 lines x 0.10 = 0.90 bet. And this was the first time playing this machine mind you, and after a couple of spins I got in to the bonus feature and reached x4 sticky wilds on a line and was up by around 2000€ in a couple of minutes.
I continued to play the DoA slot and it just wouldn't let me go, after the 2000€ win I raised the stake to 1.80€ per bet (0.20 line), and got into the bonus feature AGAIN with x5 sticky wilds this time, though sadly not in a line but I got out of the feature with almost 2000€ more! The strange thing though was that I put in on autospin with around 250 at the time, and I played probably up to thousans of spins but if I lost some euros it would just keep getting me back in the main game, so not like Gonzo's Quest where I usually loose 100's of euros and then a bonus feature comes along and gets you back up. In DoA for me, this time ofcourse, it just kept me around the same balance all the time.
After I left DoA with around 4-4.500€ in my balance I continued to Gonzo's Quest and continued to win, after probably half an hour of play I had around 5.200€ though on the LAST spin I managed to click the MAX BET, and there's a 10% of deposit max bet when using the bonus.. So I thought "f**k!", typical that they will void all my winnings as it's the perfect thing to throw in my face when I am to withdraw so I IMMEDIATELY quit the game and entered the Live Chat and talked with a CS member by the name of Lester Li and after some minutes when he had talked with his officer it was marked as OK as it was clearly not by intention (1 spin, 20€, no wins, immediately exit and enter chat).
After some back and forth on various video slots I had completed my wagering requirement but my balance was only around 500€.. How you may ask? I lost I'll tell you! Oh stupid med playing high stakes on med-high variance slots.
So with about 500€ in my account and able to withdraw I had to make a snap decision.. Should I withdraw or continue to play and see if I can raise my balane once again! In the good spirit of gambling it was to be the latter ofcourse.
End of the story; The evening next day I had 7000€ in my account, winning GOOD on Jackpot6000, MegaJoker, Supernudge, DoA, Piggy Riches and Gonzo's Quest.
Went to the cashier to make a withdrawal and I chose the International Bank Transfer option, as I deposited with a Paysafecard I had to.
5 minutes after putting in the withdrawal request I took 2 photos of my billing adress and passport and sent in via email, checked the status 1 hour later - VERIFIED - 8 hours later (early next morning) I talked with the staff on live chat once again and got it confirmed that my withdrawal was approved!
Excellent service, good page layout and various slots from Microgaming, NetEnt and PlayOn. Not to shabby for me!
Main reason of why I write this may be that I feel it (Jetbull) has to much negative critiscm from years ago wandering about on the internet, and very few positive feedbacks. For me the new ownership must have improved the service and quality by extreme lengths considering other posts from <2010.
Thank you for reading and sorry about any errors!
*Screenshot of withdrawal attached
First of.. I am from Norway so if there should be any misunderstandings or obvious errors that may fail to deliver the message, don't hesitate to correct me please, one learns from his/her faults.
So to the player experience:
I've been an avid online casino player for some years now, mostly I have been playing NetEnt casinos as they tend to keep the focus on Scandinavians aswell that the NetEnt classic slots is almost identical copies of the old slots we had in the stores/kiosks all over the country some years ago. So it's retro play with a twist online for in most cases as I favour the Jackpot 6000/8000 slots and not to mentions the Megajoker.. It's a beast!
Either way I had around 100€ some days ago to use in a casino and was thinking to myself that maybe I should expand my horizon some more as I have 2-3 places I usually play. Then I did a search of "NetEnt casinos" on Google and Jetbull came up, though for my own worrying mostly negative reviews and experiences showed and there was alot to pick on, everything from CS to withdrawals/bonuses etc.
But after some minutes up to hours of searching I found some newer articles and forum posts, some from here on Casinomeister where there was some discussion of new ownership (EveryMatrix LTD runs Jetbull Casino) and that things should have been improved by tenfolds.
With that message I proceeded to deposit my money and accepted a 50% up to 200€ Reload bonus (I had an account there from a year ago where I had used my first deposit bonus). So 135€ Deposit + 60€ Bonus = 195€ Real/Bonus.
So I started playing with semi-low stakes (around .45-1€) per spin, first of I hit the jackpot on Jackpot6000 so 600€ increase in a couple of minutes, though most Classic slots only wager about 20% towards the requirement to I quickly skipped to Dead or Alive and had a stake on 9 lines x 0.10 = 0.90 bet. And this was the first time playing this machine mind you, and after a couple of spins I got in to the bonus feature and reached x4 sticky wilds on a line and was up by around 2000€ in a couple of minutes.
I continued to play the DoA slot and it just wouldn't let me go, after the 2000€ win I raised the stake to 1.80€ per bet (0.20 line), and got into the bonus feature AGAIN with x5 sticky wilds this time, though sadly not in a line but I got out of the feature with almost 2000€ more! The strange thing though was that I put in on autospin with around 250 at the time, and I played probably up to thousans of spins but if I lost some euros it would just keep getting me back in the main game, so not like Gonzo's Quest where I usually loose 100's of euros and then a bonus feature comes along and gets you back up. In DoA for me, this time ofcourse, it just kept me around the same balance all the time.
After I left DoA with around 4-4.500€ in my balance I continued to Gonzo's Quest and continued to win, after probably half an hour of play I had around 5.200€ though on the LAST spin I managed to click the MAX BET, and there's a 10% of deposit max bet when using the bonus.. So I thought "f**k!", typical that they will void all my winnings as it's the perfect thing to throw in my face when I am to withdraw so I IMMEDIATELY quit the game and entered the Live Chat and talked with a CS member by the name of Lester Li and after some minutes when he had talked with his officer it was marked as OK as it was clearly not by intention (1 spin, 20€, no wins, immediately exit and enter chat).
After some back and forth on various video slots I had completed my wagering requirement but my balance was only around 500€.. How you may ask? I lost I'll tell you! Oh stupid med playing high stakes on med-high variance slots.
So with about 500€ in my account and able to withdraw I had to make a snap decision.. Should I withdraw or continue to play and see if I can raise my balane once again! In the good spirit of gambling it was to be the latter ofcourse.
End of the story; The evening next day I had 7000€ in my account, winning GOOD on Jackpot6000, MegaJoker, Supernudge, DoA, Piggy Riches and Gonzo's Quest.
Went to the cashier to make a withdrawal and I chose the International Bank Transfer option, as I deposited with a Paysafecard I had to.
5 minutes after putting in the withdrawal request I took 2 photos of my billing adress and passport and sent in via email, checked the status 1 hour later - VERIFIED - 8 hours later (early next morning) I talked with the staff on live chat once again and got it confirmed that my withdrawal was approved!
Excellent service, good page layout and various slots from Microgaming, NetEnt and PlayOn. Not to shabby for me!
Main reason of why I write this may be that I feel it (Jetbull) has to much negative critiscm from years ago wandering about on the internet, and very few positive feedbacks. For me the new ownership must have improved the service and quality by extreme lengths considering other posts from <2010.
Thank you for reading and sorry about any errors!
*Screenshot of withdrawal attached