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jetbull and netent stole my freespin!!!

Discussion in 'Online Casinos' started by homerbert, Nov 6, 2012.

    Nov 6, 2012
  1. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    Hey :) Just want inform, those guy take my sweet one freespin, really, 1 freespin 1.25$ bet with x3. What they think ??? Just decide to try another netent with 100% welcome bonus. Rainmakers site like always help :)
    So, playing victorious, hit freespin, and then this.
    WHERE IS MY FREESPIN NETENT AND JETBULL! CHEATERS :D
    better i will continue at redbet with 25% bonus)
    just kidding, i dont care about this one freespin, and trying to smile you, but i am interesting WTF?
    You must register/login in order to see the link.
    if someone interisting how this end :)
    You must register/login in order to see the link.
     
  2. Nov 6, 2012
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Homerbert :)

    Glad you find my site helpful hehe.

    Jetbull has become a great casino and neither them or any other casino have any control over NetEnt games.

    I do not know why it says "14 free spins". It should be 15 as you know. Unless you for example did 1 free spin, went out of the game and came back.

    I have anyway sent a PM to Jetbull's rep. He is a helpful guy, so I am sure he can take a look at your game history and give you an explanation :thumbsup:

    http://www.casinomeister.com/forums/members/jetbullcasino.html
     
    1 person likes this.
  4. Nov 6, 2012
  5. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    i know that jetbull ok casino, just wondering why 14? I also had retrigger, but played 29, not 30 spins.
     
  6. Nov 6, 2012
  7. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    So it was one single free spin missing?
    I had no clue what you were talking about:D
     
    1 person likes this.
  8. Nov 6, 2012
  9. JetbullCasino

    JetbullCasino I-Gaming Industry Representative

    Occupation:
    Marketing Manager
    Location:
    Europe
    14 instead of 15 free spins

    Hi Homerbert!

    I'd be happy to check up on this. Could you please PM your Jetbull username to me?

    Nice win though :thumbsup:

    Stian E.
    Jetbull.com
     
    3 people like this.
  10. Nov 6, 2012
  11. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    i want repeat guys :) have no any complaints against netent/jetbull ;)
    Just think it funny, that not 15, 14 freespins .
     
    1 person likes this.
  12. Nov 6, 2012
  13. JetbullCasino

    JetbullCasino I-Gaming Industry Representative

    Occupation:
    Marketing Manager
    Location:
    Europe
    Hi again Homerbert!

    Thanks for PM with username. I have sent the round history including Free Spins to your Jetbull registered email address.

    To summarize what I said in email, I cannot say for sure why it shows like that and I totally get that it was confusing, but I will test it later on.
    I am almost certain it is caused by a disruption of the round, thus the game allows you to restart spins when game reconnected/reopened.

    However, I'd like to stress that all the spins were included in the round as the email shows. 15 initially and 20 retriggered, for a total of 35.

    Have a great evening!

    Stian E.
    Jetbull.com
     
    5 people like this.

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