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Jet.com

Discussion in 'The Attic' started by secret2, Jul 20, 2016.

    Jul 20, 2016
  1. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    I am just blown away with the level of service, price and interaction with Customer service.

    I have watched the ad's on TV and the heads exploding purple dust....ok, keep with me, if you haven't an idea of what I am talking about......in the USA.

    I have ordered twice through Jet.com and both times just an amazing service. Today, I had a problem because the packaging was insufficient for the delivery. So, I called CS and after sending a photo of damaged product, it has been resolved.

    Has anyone else used Jet?

    I ordered 'Fresh Produce' and it was delivered in a cooler with gel packs and bubble wrap, (that you can use again!).

    Free shipping over $35. And the prices are so comparable to the B and M supermarkets. I did say that. ;)

    Oh, just try it...
     
  2. Jul 20, 2016
  3. goatwack

    goatwack Praise the Sun! CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I've never heard of them myself but good for you for having found a good service.

    When ordering groceries we tend to use Tesco. Getting items to arrive in the time booked is a minor miracle in itself, assuming they've sent you the right item to begin with (lottery time). With some luck they'll be bagged up/ packaged in a non-hazardous way.

    And if we're really fortunate, the 'driver' will even carry the groceries up the stairs to our actual door, minus the mumbling scowl and subsequent spit in our face! :eek:

    And as for anything else, I tend to use Amazon. Never had a problem with their CS and I'll always find what I need on there, unbelievably :thumbsup:
     
    1 person likes this.
  4. Jul 20, 2016
  5. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    Ohh, my fellow Brit! ( I am from Kent, Uk)

    You know what the 'damaged product' was? ...Branston Pickle! lol.

    I am not sure if 'Jet' is international yet, but they sure sound like a new 'Google'. The CS and their tags in email are so young and hip.I think I helped 'Gabe' receive a free lunch, after the email following up on my concern. :).. It stated that 'Gabe' was up for either a 'free lunch' or 'product' from the site. I chose a 'free lunch' for Gabe, after his, so very helpful, advise from him.
     
    1 person likes this.
  6. Jul 20, 2016
  7. goatwack

    goatwack Praise the Sun! CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Well that's sacrilege for a start! I'm surprised you didn't sue :eek:

    They'd better not do that with your next order of Typhoo or Marmite, or else there'll be hell to pay! :mad::eek:

    The site sounds snazzy enough with a bit of light-heartedness thrown in. Some companies take themselves far too seriously and it feels as though you're dealing with automatons and not fellow human beings!

    Might have a gander myself, why not :cool:
     
    1 person likes this.
  8. Jul 20, 2016
  9. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    Yes, please do whilst I sip on Typhoo! :p

    I think the earlier ads confused many people as to the 'idea' behind this.

    The more people buy from a particular product, marked with a 'tag' the lower the price drops.
     

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