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JackpotCity Problem

Discussion in 'Casino Complaints - Non-Bonus Issues' started by doekoen, Dec 28, 2014.

    Dec 28, 2014
  1. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    You are lucky had received your money.
    I got similar experience with jpct ,accredited,my withdrawal since 25th November 2014 still unreceived.No timeline ,just wait and again wait.
    The casino said they paid already,now asked the processor to trace the missing transfer.
    Already more than 1 month.
    Only assured that I will get my money.
    When will I get?:mad:
     
  2. Jan 6, 2015
  3. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    Jackpotcity still do not pay my withdrawal

    Until today 6 January 2015 Jackpotcity still dont pay me.
    Jackpotcity said that my banker rejected the transfer.Very strange as Jackpotcity had transfer to my banker several time in the past,without problem.
    Jackpotcity never transfered it,because Jackpotcity could not show the copy transfer and the reason my banker rejected it.
    Now Jackpotcity asked me to open a web wallet account.THEY REFUSED TO PAY TO MY VISA EVEN IT WAS ALREADY AGREED.Also refuse to pay to my Entropay account.
    I insisted to pay to my other banker account.And I asked for the copy transfer to proof that Jackpotcity really transfer it.
    This accredited casino delay or dont want to pay on purpose.
     
  4. Jan 6, 2015
  5. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    Jackpotcity still do not pay my withdrawal


    I chated again with Kiril the support player.The time she said that my banker rejected the transfer,I asked her to provide me with the copy transfer,so I can ask the banker the reason.She promised to provide it after 3-4 hours.
    Then I called my banker,to ask whether during early December 2014,there was a transfer $1207,but the banker could not find any note of rejection of the said transfer.
    So it is obvious Jackpotcity never transfered the money,Jackpotcity lied to me.Jackpotcity delayed it,just to prolong more time asked me to open web wallet,promised to pay to Visa then cancel it.To make me confused and desperated.
    dontknowtobet got the money only after several days,the casino is not accredited.
    How an accredited casino did that ?
     
  6. Jan 6, 2015
  7. banditboy2006

    banditboy2006 Experienced Member

    Location:
    uk
    why dont you pab it instead of going around in circles as its getting you know where but when you do dont say a word about it till the pab is complete
     
  8. Jan 6, 2015
  9. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    Jackpotcity still do not pay my withdrawal

    I will PAB if Jackpotcity dont pay me in this week.An hour ago I again chated with Kiril,she informed that it was processed,tomorrow I can get all the transfer detail including the copy transfer.
    I hope this time that comes true,not only promising in the air,after more than 40 days.
    Thanks psmith
     
  10. Jan 18, 2015
  11. dontknowtobet

    dontknowtobet Dormant account PABnononaccred

    Occupation:
    Nada
    Location:
    Planet Earth
    You need to nug/bother them about it all the times.
    By the way I'm not sure why so many Asians say it like this, you guys treat a BANK like a BANKER ... this is wrong in English.

    A bank = A financial institution
    A banker = A teller, an officer who works in the bank

    You should use the word BANK and not BANKER, it shows you know English better than others and might help you get better response when approaching those gambling establishments who seem to give you the loop here.
     
  12. Jan 22, 2015
  13. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    bank banker

    sorry I dontknowenglish perfectly.:confused:
     
  14. Jan 22, 2015
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  16. Jan 22, 2015
  17. cdomi66

    cdomi66 Experienced Member

    Occupation:
    truck driver
    Location:
    Calgary, AB
    I really hope you get it sorted out. But, I have to say I'm surprised you are having this type of problem with them. I've had substantial withdrawals (8k plus) and paid within day once verified (which was painless). They are usually quick to respond, assist and resolve.

    Good luck to you.
     
  18. Jan 22, 2015
  19. doekoen

    doekoen Newbie member

    Occupation:
    none
    Location:
    s.e.asia
    Jackpotcity

    Eventually I got the money after 44 days!!:mad:
     
  20. Jan 24, 2015
  21. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    this casino sends text messages emails and calls every freaking day!
    even after i closed everything there in live chat, i got messages.
    havent played more than 1 deposit but the terror made me never get into this place again
     

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