I'm on live support now, they have confirmed the game is unavailable at the moment as it needed some 'checks'.
Transcript of the chat on the end of this post.
Needless to say I am now going to play and deposit because I'm an absolute sucker for WMS slots
Plus I trust them, due to their long heritage in the US games industry (I used to own a couple of Williams pinballs
) and their presence in the US B&M casino market.
In fact, if I were choosing where I'd trust to play I'd go for the following:
1) Galewind (Pinnacle Casino) - I absolutely 100% trust the software and they have an excellent RTP (and their CEO is here and active on CM!), it's just a limited selection of slots and I don't find them very exciting.
2) WMS (Jackpot Party) - For the reasons listed above.
3) NetEnt (Redbet would be my choice) - Following my 300,000 spin dissection of Starburst and my ongoing quest with Elements, I'm pretty content the software is solid. Their slot releases of late haven't motivated me to deposit and play for real cash though, but I did have some good solid sessions when I was playing for real cash, didn't always win, but it always felt fair.
4) Rival (Tropica Casino) - Leftfield choice maybe, but I spent a
lot of time on their slots, specifically getting the better of the 1777% bonus but also on more withdrawals since then. YMMV of course, but to me, the slots play fair.
As for other softwares, let me put it this way, I'm giving up on my extended IR play at
32Red.
---------------
Chat
Status: Connected
Nora (Listening)
Nora: Hi, my name is Nora. How may I help you?
Nora: Hi Alex
Nora: Good evening!
Alex : Hi there, I was wanting to play Alice and the Mad Tea Party this evening but I can't see it in the games list?
Alex : Hi Nora
Nora: That is correct, it is not available at the moment.
Nora: Hey : )
Nora: Enjoying your weekend?
Alex : Oh
Any reason in particular it's gone?
Alex : I see the other Oz slots are still available.
Nora: That is correct. but the Alice game needed some checks.
Alex : That sounds rather mysterious!
Nora: It is new and we got a few complaints that sometimes games get stuck more frequently.
Nora: It might be due to Windows having an update as well.
Nora: It has to check and make sure the game will work perfectly like the others do.
Alex : Oh right so it was down to problems people were having with the game running properly rather than the game itself?
Alex : I was worried there was something wrong with the game
Nora: Yes that is correct, but it is linked as it has to do with the design of the game.
Nora: No, nothing wrong with the game itself.
Nora: Still its better to remove it till its fixed though.
Nora: Am sure it will be back up soon, but not sure when.
Alex : OK thanks Nora, I'll just play something else this evening then
Thanks for your time!
Nora: Lol : )
Nora: Cheers and very welcome!
Nora: Have a great weekend Alex! Sorry for the inconvenience.
Alex : Bye and have a good evening
Type your message here, then click Send or press <Enter>