Jackpot factory's withdrawal is REALLY TERRIBLE.

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
I requested withdrawal(Click2Pay, about over USD 100,000) 24/9/2008,But until this time(15/1/2009), not completed.

There is no explanation or any feedback.

Just always service team says "JUST WAIT".

It's almost 4 months...

REALLY SLOW AND TERRIBLE WITHDRWAL.

How can I contact David Brickman?


DONGHEEI KIM
 
Last edited:

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
I requested withdrawal(Click2Pay, about over USD 100,000) 24/9/2008,But until this time(15/1/2009), not completed.

There is no explanation or any feedback.

Just always service team says "JUST WAIT".

It's almost 4 months...

REALLY SLOW AND TERRIBLE WITHDRWAL.

How can I contact David Brickman?


DONGHEEI KIM

Jedi, have you not been paid any of this large win yet ??
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
Yes, I am worrying about withdrawal.

There is no phone call or any explanation.

I called serveral times, over 100 email, the answer is "Just wait"

And my account is locked for 4 months.
 

CasinoKidd

Meister Member
Joined
Feb 8, 2008
Location
Rochester NY
Dongheei,

Can you please elaborate on the situation? What were you playing? How much did you deposit, etc.

The best person on this forum to contact are Maxd and Casinomeister through the pitch-a-bitch system. They are skilled in helping in these situations.

Good luck.
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
4 months is way to long, i would contact max at pitch a bitch, just like casino kidd suggested, theres no reason to have put you off this long and locked your account if you abided by all the t/c, you did abide by all the t/c i hope ? ........ good luck to you as thats alot of money your talking about not being paid.........laurie
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
Detail situation

I made account on Wildjack about 2 or 3 years ago

And I deposited over 5,000 totally( I don't remember exactly)

I couldn't remember my account and I made another account.
and deposited about 1 or 200 USD.

after that I won over 100K, requested withdrawal(Click2Pay) 24/9/2008
(After that My ID is locked, I don't know reason)

I sent utility bill&other documents and translation aobut 1 and half month by Wildjack Financial Department...

I think It's completed 11/2008.
after that, Just I've been waiting until now...

I sent email to Jackpot Factory but there is no reply.
 

Luigi810

Dormant account
Joined
Aug 16, 2008
Location
Philadelphia
WOW DONGHEEIKIM, I would be busting, I can't believe your not even getting an explanation, maybe they think your gonna let it go..
Please keep us posted and good luck to you..
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I made account on Wildjack about 2 or 3 years ago

And I deposited over 5,000 totally( I don't remember exactly)

I couldn't remember my account and I made another account.
and deposited about 1 or 200 USD.

after that I won over 100K

I sent utility bill and translation aobut 1 and half month...

I think It's completed 11/2008. after that, Just I've been waiting until now...

did you explain this to wildjack or to emma who always has answered my emails promptly in the past, as i have never had a problem getting paid by them, but again i didnt have 100k in my balance or my account locked, something just seems very odd here imo...........laurie
 

rockycatt

meistercatt
Joined
Oct 26, 2008
Location
Boston
I made account on Wildjack about 2 or 3 years ago

And I deposited over 5,000 totally( I don't remember exactly)

I couldn't remember my account and I made another account.
and deposited about 1 or 200 USD.

after that I won over 100K, requested withdrawal(Click2Pay) 24/9/2008
(After that My ID is locked, I don't know reason)

I sent utility bill&other documents and translation aobut 1 and half month by Wildjack Financial Department...

I think It's completed 11/2008.
after that, Just I've been waiting until now...




I sent email to Jackpot Factory but there is no reply.

I made account on Wildjack about 2 or 3 years ago

And I deposited over 5,000 totally( I don't remember exactly)

I couldn't remember my account and I made another account.
and deposited about 1 or 200 USD.


????? sounds like multi acounting research /problem??

boy thats a lot of doe to not get :eek:
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
I didn't get bonus

I made account on Wildjack about 2 or 3 years ago

And I deposited over 5,000 totally( I don't remember exactly)

I couldn't remember my account and I made another account.
and deposited about 1 or 200 USD.


????? sounds like multi acounting research /problem??

boy thats a lot of doe to not get :eek:



I made account because lost my old account number.

And Wildjack alredy sent I had another account, And so, I didn't get welcome bonus.

Is that problem?
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
It's my first withdrawal screen shot

After This screenshot I forgot to get a capture screenshot...
(this screenshot is first withdrawal, After that I won another thing)
It was my first withdrawal screen shot. At that time I made 8840 USD from Video porker.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Pitching A Bitch

Jedi, first you need to contact the rep on this forum: I see that you have left a message on his page. I can't tell when he was last on the forum...there is no date.

Give him until Monday, and then read the Pitch-a-bitch instructions https://www.casinomeister.com/player-arbitration-pab/

Follow the instructions, and get in touch with Maxd, the Pitch-A-Bitch arbitrator.

I understand how one can be unaware that a casino you signed up at was taken over by another, but it sounds like they knew that and opened another account for you without a welcome bonus.

They have not even offered you a reason for the slow (or no) pay.

I hope the links help.
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
Thank you

Jedi, first you need to contact the rep on this forum: I see that you have left a message on his page. I can't tell when he was last on the forum...there is no date.

Give him until Monday, and then read the Pitch-a-bitch instructions https://www.casinomeister.com/player-arbitration-pab/

Follow the instructions, and get in touch with Maxd, the Pitch-A-Bitch arbitrator.

I understand how one can be unaware that a casino you signed up at was taken over by another, but it sounds like they knew that and opened another account for you without a welcome bonus.

They have not even offered you a reason for the slow (or no) pay.

I hope the links help.


Thank you:)
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
I called to service team

I called to customer service.

The answer is same "YOU DON'T CONTACT FINANCIAL DEPARTMENT AND YOU HAVE TO WAIT FOREVER":mad:

It's really worst withdrawal procedure...
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
For 2 weeks The same answer

"Our financial department or casino management will send feedback within 48 hours" but This answer is same for 2 weeks.

I tried to contact customer service several times for 2 weeks by email and phone call.

But always same answer :confused:
 

zebedy

No!!!! Im Spartacus
Joined
Jun 1, 2007
Location
Up a Tree
I made account because lost my old account number.

And Wildjack alredy sent I had another account, And so, I didn't get welcome bonus.

Is that problem?

yep a big problem, unless you have it in writing that they would allow you to open another account your probably screwed,and its probably why they locked your new account, when you lost your old acc no you should have contacted there support and got youre account details sent to you, opening a second account is a big no no, its in there t&cs


5.5 At all times, you may only have one account, for which you will register using your own, correct name. You may not access a Casino by means of another person"s account. Should you attempt to open more than one account, under your own name or under any other name, or attempt to access a Casino by means of another person"s account, we reserve the right to immediately close all your accounts and bar you from future use of any of the Casinos.
 

DONGHEEIKIM

banned user: fraudster!
Joined
Jan 15, 2009
Location
S.Korea
I think it's not concerned with create another account

yep a big problem, unless you have it in writing that they would allow you to open another account your probably screwed,and its probably why they locked your new account, when you lost your old acc no you should have contacted there support and got youre account details sent to you, opening a second account is a big no no,

I think it's not concerned with create another account.

Because If making another one account is not allowed then they must lock when I create another one.
Also they sent email "You made another Account and so, we can't give to you welcome bonus"
At that time my new Account is available.

I made another one and deposited money.
Also I'd been gaming until I requested 3 or 4 withdrawal.

I think Account locking is Loyalty bonus problem or other security problem.
Because I played game on 2 PCs. home and office.
Sometimes I played Flash based casino on my home PC or sometimes
played windows sw based on my office PC.


If they gave to me welcome bonus to my new account then it must be not allowed...

But different situation, Because just I lost my account about over 2 years ago. I changed my PC also. And my old email account is lost...

But I want to tell that Account problem is not a point.
I am worrying and angry about "There is no explanation or feedback from them why withdrawal is delying" for long time
 
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