skeeters
Full Member
- Joined
- Jan 25, 2005
- Location
- Somewhere over the rainbow.
Hi Everyone! I have been an online player since 2002 and never have I experienced the following with a cashin. I have played at several Bell Rock casinos and requested cashin of various amounts. None over $1000, till this May where I had a run of good luck on a $75 deposit and a cashin of $1235. I requested payment by courier check and received an email on May 28th that I had been paid.
However, now the trouble begins....after a week of no courier delivery, I decided to call Jackpot City to see if the check was sent by post instead of courier. They assured me, yes, check was sent by courier, should be there by the end of the week. The time passes, and now after two weeks of no check, I call again, requesting a number from the courier service so that I can track the check. CS can not find any tracking number, told me to call back the next day. (I then PM Belle Rock here. Who responded that he is looking into the matter.) So, I waited two days to call back hoping that by having ample time to investigate I would have answers. When I called back this morning, I am now told, sorry, no check was sent due to my closing of a Citadel account in January 2005. What?????
I asked what that had to do with my payout being processed by check? And why have I been told this past 2 weeks that I had been paid? No answers from them for this question, only that I must choose a different method for payment, and I need to call back in an hour to make arrangements for this.
Well, I had to leave for work and will not be able to make this call till this evening. I will see what CS tells me then and I am sure I will be put through the document wringer now too. With this type of trouble from casinos, we do not need any Senate bill, we as players will simply stop playing online.


