Jackpot Capital video complaint

[silcnlayc]

For the past week I have had issues with the video portion of this whole GROUP. Either the screen would be smaller than the window which left a big white spot on the side, or you couldn't get the new games to work right, the slot CRAWLED on the screen (ALL of them) and now, I can't get JC screen to move or resize.

It just flashes and it shrinks to where you cannot see the bottom and again stuck in the corner of the screen and can't resize it. The white is no longer there but geezes, it has been doing this for a week!

Don't you have anyone there that tests these fixes??? This has gotten ridiculous. I have 5 computers and laptops and they run from xp pro operating system to windows 7 and this is happening on ALL of them. With the white screen gone, I KNOW it is on their side since I reported this on Monday and it is now gone but now it is so screwed up with the shimmying and shaking when trying to resize it which it will not allow...I am above frustrated with this piss poor offering of a casino.

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[secret2]

Me, too.

Fed up with that plus the jerky slot movements.

It's horrible in the RTG world ,right now!

 

[Affiliate Capital]

For the past week I have had issues with the video portion of this whole GROUP. Either the screen would be smaller than the window which left a big white spot on the side, or you couldn't get the new games to work right, the slot CRAWLED on the screen (ALL of them) and now, I can't get JC screen to move or resize.

It just flashes and it shrinks to where you cannot see the bottom and again stuck in the corner of the screen and can't resize it. The white is no longer there but geezes, it has been doing this for a week!

Don't you have anyone there that tests these fixes??? This has gotten ridiculous. I have 5 computers and laptops and they run from xp pro operating system to windows 7 and this is happening on ALL of them. With the white screen gone, I KNOW it is on their side since I reported this on Monday and it is now gone but now it is so screwed up with the shimmying and shaking when trying to resize it which it will not allow...I am above frustrated with this piss poor offering of a casino.

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Hi there,

I've sent you a PM with some details required to check the issue.

Once you've replied we can test this further.

Thanks,
Yasmeen