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Non-Bonus Complaint Jackpot capital updated t&c

Discussion in 'Casino Complaints - Bonus Issues' started by Stovetopp, Nov 20, 2009.

    Nov 20, 2009
  1. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    Dont knoiw if this belo9ngs here Its not a complaint . Just wanted my jackpot capital fans to know what's going on Maybe they were taken over by the RIVAL LOL


    Before anyone plays with a bonus at Jackpot Capital make sure you read the T&C just updated today (Updated 2009/11/20 09:36 -06 )

    I have written asking if its a mistake or typo and will let you know if this is false
    Basically it says:
    8. Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus. 30 times?

    11. Wagering requirements for our non-deposit coupons are 60 times the bonus .
    60 times? Is this for real?


































































    0
     
  2. Nov 20, 2009
  3. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    why did you make so much empty spaces?

    i must scroll 500 metres before i can write a post here *lol*

    btw. i don't know where you read this new rules, because in the current bonus coupons is always written 20x deposit + bonus and this is okay for a cashable bonus.

    Ok, i see it now in the T&C, but the terms in the current coupons says only 20x D+B

    If they really change this in the future, then i'll never take any bonus from them and btw. i'll also make there a big break, because without a bonus it's so hard to make a win there.
     
  4. Nov 20, 2009
  5. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    LOL I didn't do the spacing Its automatioc I guess

    Well, read the promotional page NOW!!! I didn't make thgis up I play hjere almost daily and checked for something else when I ran into this



     
  6. Nov 20, 2009
  7. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    The cat must have walked on the enter key a few times! :D

    .
     
    1 person likes this.
  8. Nov 24, 2009
  9. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    Got today a new bonus (Thanksgiving) and it have the old terms on it "Wagering requirements for this coupon are 20 times the sum of the deposit plus the bonus." so there has nothing changed ;)
     
  10. Nov 24, 2009
  11. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    NO!NO! NO!
    I also received a2 VIP bonus one deposit and one no deposit! IT still says General terms and conditionS apply So I checked again the general terms and conditions It still says 60 times for all non deposit bonus with a max cash out of 5x and 30 times WR for deposit and bonus
    I hope Yasmeen is reading this since I really need a clarification..I wrote support and received a very flippant reply to my question regarding this new WR
    I havent played there since Friday and this is a long long time for me not to play there I think they have to get their act together Seems a lot of screw up there
     
  12. Nov 24, 2009
  13. mistertee

    mistertee Experienced Member

    Occupation:
    retired
    Location:
    Lousy-ana
    I just logged in at JC and read the terms and conditions - 30 x's the deposit and bonus- non deposit bonus 60 x's- this will start January 2010 !!
     
  14. Nov 24, 2009
  15. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    Where did you see the effective date? I just looked at the date of the update which was 11/2009 Thanks for any info since this is my favorite casino unless it was taken over by the RIVAL group lol

    To take the non deposit bonus is insane 60x WR and max cash out is 5x bonus So do the math....Lets assume you receive $100 non deposit bonus WR is $ 6000 .So far so good So you play $10 spin to get to WR asap. You hit random jackpot . You are screwed!!
     
  16. Nov 24, 2009
  17. mistertee

    mistertee Experienced Member

    Occupation:
    retired
    Location:
    Lousy-ana
    This is also my favorite casino !- as a matter of fact - It is the only casino I deposit at !!! It's going to be tough meeting the WR'S- I found the TC on their home page !!
     
  18. Nov 24, 2009
  19. Jackpot Capital

    Jackpot Capital Accredited Casino Representative

    Occupation:
    Casino Manager
    Location:
    Cyprus
    Wagering Requirements

    Hi there,

    Please note that the new wagering requirements stated on the website will take effect January 01st 2010, unless otherwise stated.

    You must register/login in order to see the link.

    Should you have any further queries, please feel free to contact us either here on CM or via This email is not visible to you..

    Cheers,
    Yasmeen :)
     
  20. Nov 24, 2009
  21. NeuroPR

    NeuroPR Dormant account webmeister

    Occupation:
    Web Authoring, Design, Search engine optimization
    Location:
    Greece
    Wowsers! That's a bit too much. From 20x to 30x...
     
  22. Nov 24, 2009
  23. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    But on your $5 birthday ND bonus, you have only to wager $300 and could cashout $25 maximum ;)
     
  24. Nov 24, 2009
  25. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    It s been years or decades since I have been out of college, but I think it was Shakespeare who said "Its better to have been loved, than not to have been loved at all"
    But to us degenerate gamblers , its better to have lost than to have won and can't get paid at all because of some stupid techicanily

    Yasmeen, the VIP bonuses clearly states that the general terms and condition applies. No problem here..I go to general T&C abd I see nowhere its says effective date was in 2010 It makes no difference to me anymore cause I will rarely take a bonus from JC or from most other casinos but I will continue to play at JC because of your timely payouts on withdrawal request
    I just don't think a reputable casino should have all this gobblegook in thier rules but since thanksgiviong is almost here in US guess gobble gook is in order ::)
     
  26. Nov 24, 2009
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Maybe your CS team need more definitive information, so their replies do not seem so "flippant".

    A move from 20x to 30x, so do we take it the games are going to be "luckier" from Jan 2010 onward, for which there is a need to compensate by increasing the general WR by 50%


    You are screwed whether you bet $10 or 20c a spin, since it is possible to win the RJ on ANY bet amount. You can be screwed at ANY time with RTG casinos if you happen to be "lucky" at the wrong time, and win the RJ whilst playing a max cashout bonus of ANY kind. The problem is that you CANNOT decide to NOT play the "progressive sidebet" on the slot games (for example, where you could never keep it if you won it), since the RJ mechanism is built in. There were a small number of slots WITHOUT a progressive element, very good for max cashout bonuses, but RTG removed most of them. The other games where you can ensure you don't win more than the max cashout are generally excluded from free chips in any case, mainly because they are not slots.
     
  28. Nov 26, 2009
  29. blankley

    blankley Dormant account

    Occupation:
    self employed
    Location:
    uk
    After the VIP program changed, my VIP level has been 'under review' for about two weeks. After contacting them about it I was told - 'we'll let you know'.

    After depositing thousands of dollars for the last few months I no longer feel very important there.
     
  30. Nov 26, 2009
  31. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    I really like Jackpot capital because I think their intentions are well meant However, they have no idea what they are doing weith this VIP program Did you know that for every $1.00 withdrawn , 10 comp points are deducted LOL sO AFTER WITHDRAWING 1500 my comp point was - 28000+ and to get to next level I had to play - 20000000 comp points lol So as long as you don't with draw monies you can and will alwaysreach the next level They have fixed mine now but I don't care about being VIP I don't need to play 30x or 60x nondeposit I will take my chances
     
  32. Nov 26, 2009
  33. Marie2473

    Marie2473 Senior Member

    Occupation:
    Operator
    Location:
    Sweden
    I have left jackpot capital for good. Used to like it alot even though I only made one withdrawl of 300 once.
    However, their birthday gift of 5 dollars with a maxcashout of 25 dollars was a bit of a joke and after that I realised that there are casinos out there that will treat you better,
    Their VIP thing is also weird, atleast for me hard to understand...
     
  34. Nov 26, 2009
  35. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    That's really the greatest joke on earth and to be honest, i've never seen such a VIP program on any another casino.

    At the other side i'm also a VIP at Simon Says (Rival) and since i'm a VIP, my last withdrawal was approved after 7 days and since it was only my very first and last withdrawal (i had many deposits and even without a bonus!) i have now not any bonus in my cashier, so this is also not soo good, but every casino can certainly make their own terms ;)


    That#s also true, although it's only a free chip, but when you're a loyal player and make constantly some deposits every month and give them so much from your hard earnd money and at your birthday all what you get is a lousy $5.- free chip with a $25 max cashout,then it's really time to think about the meaning of theword "loyality"

    Btw. i got today also on All Star Slots a laughly $5 free chip with a $25 max cashout and wrote them directly an email back, that this is a bad joke, after losing so much deposits on tehir casino and had not any fair play, after my first withdrawal.

    Then they should better send not out anyhting, because $5 is really nothing and with a 30x WR and only max cashout $25 it is the greatest joke ever and you must even play the 6 newest slots, which have all a minimum bet size of 25 or even 50 (triple twister) sou you get 10 spins for it to hope, that you can eventually cash out $25 *lol*
     
  36. Jan 5, 2010
  37. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    It seems like that this new 30x WR rule is only for non-VIP members, because i logged in in my VIP account and the bonus (80% instead of the non-VIP 50%) said "Wagering requirements for this coupon are 20 times the sum of the deposit plus the bonus."
     
  38. Jan 5, 2010
  39. livefree247

    livefree247 Full Member MM webmeister

    Occupation:
    Social Worker, Webmaster
    Location:
    Massachusetts
    Hi,

    I was just reading the terms for bonuses at there new sister site Slotastic casino

    and there terms are the same 30x deposit plus bonus

    btw this is not an uncommon playthrough for a RTG Casinos, even some of the casinos that are considered accredited have the same rollover.

    IMO I would NOT take a deposit bonus from these casinos

    2. Promotional Terms and Conditions:

    2.1 Unless otherwise stated, only one bonus per account, customer, household, shared computer, shared IP address is given per promotional offer.

    2.2 New accounts/new customers are defined as accounts that are opened by new players who have never at any stage opened an account at Slotastic before.

    2.3 Bonuses referring to new accounts/new customers are bonuses on a players first-ever deposit into his Slotastic account.

    2.4 Slotastic may run different promotions for new accounts/new customers at any time. Only one such offer can be redeemed per new account/customer at any one time.
    Slotastic reserves the right to terminate/change any promotion at any time without prior notice. Promotions may not be combined, unless otherwise stated.

    2.5 Slotastic reserves the right to request further documentation and/or withhold bonus amounts.

    2.6 To receive bonuses, accounts must have a valid e-mail address and telephone number.

    2.7 Wagering requirements for deposit bonuses are 30 times the sum of the deposit and the bonus before funds can be withdrawn. Non-deposit bonuses have to be wagered 60 times.

    2.8 Unless otherwise stated, only Slots count towards the wagering requirements for any bonus (deposit or non-deposit).

    Wagers on games not mentioned in the list above (or stated in a specific promotion) before the play-through requirements have been fulfilled, will result in the bonus and any winnings being voided.

    2.9 Any free money given without requiring a deposit, e.g. a non-deposit bonus, loyalty bonus, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus etc. (unless otherwise stated) will have a maximum cash-out of five (5) times the bonus given: e.g. $50 given; max cash-out = $250 (also including Random Jackpots).

    2.10 Non-compliance with the above terms and conditions shall be deemed to be promotion abuse and as such will give Slotastic management the discretionary right to take action against such abusers. This may result in the following: balances/payouts being considered null and void. Abusing player accounts may be terminated with immediate effect. Players may be precluded from receiving further promotional offers
     

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