Ivegas.com free $25,have problem,be careful!!

[jinnia]

glodge,

::Hypothetically lets say the check bounced & you discovered that the photo ID was fake, would you accept this type of payment again; keeping in mind you've just lost a car?::

If the name and address on the picture ID matches what is on the check, that would be enough to take the check, or to even sell another car and accept a check from that person if names and signatures match.

And no, I don't have a car for sale, so don't come lookin'.

 

[jinnia]

And for a software to pick up duplicate IP's, names, addresses, emails, it can be programmed to do so. As soon as you hit the 'submit' button to register your information when opening an account, it can within a few seconds say, 'You are already registered', or, 'that email, name, address, is already on file, please contact customer support for help'.

I ran a BBS here at home a few years back, and had the software programmed to do such.

So I know that is possible.

 

[bewitch]

Wow. Are we buying car now?
Just kidding! Take easy here.

I think the whole issue is "Does nnhhww have more than 1 account and claim more than 1 ND bonus?" No matter which credit card he use or he deposit? win or anythingelse? I claim the $25 ND bonus & register my credit card there, play and win, then withdraw. No problem and wasn't asking for document, either. I just played there on Friday, another small winning and withdraw. No problem, either. So far, I have no compliant with them. I always got respond and got my original deposit back right away.

Every casino has its own policy. Always read the term and condition BEFORE play, so there won't be any confusion in the future. Lasset >,?<, ask me to send these document 3 months after I use the ND ($10) to play. I didn't because I wasn't going back. And they sent me an email and told me they cancel my account due to I didn't provide the document. INetBet even ask the document before you ask withdraw. (Even I use Neteller to deposit)

There are more and more casino start to ask the document before you withdraw, especially if you use credit card.

NNHHWW, I don't think it will be any problem about your credit card as long as you monitor your credit statement (you should always). Credit card are so command these days. Even the cashier at supermarket knew your credit card number. Just have to careful no matter which situation.

It's really personal belief here. Basically, don't play at the casino you don't feel comfortable!

Good luck to you all.

 

[glodge]

jinnia,

Actually if the check bounced, then the likely hood of the ID info given, would be dodgy. It's very likely that you would not get your car back either. I was actually looking at the big picture, hence with this outcome, I doubt many people would accept a personal check again.

This is why the casino asks for a copy of the Cedit Card ( if this was used ) and also photo ID & a utillity bill.


Regards

Joel

 

[jinnia]

glodge,

When a person opens a real players account at an online casino, they submit their full name, birthdate, address, zip, etc. When a credit card is used to make a purchase, the card has to be in the same name you submitted when opening the account.

Make a deposit with a credit card, play and win, make a withdrawal, the monies go right back to that card used. Or, a check is issued to the address that is used when opening the account.

And if the name and address is the same as on the picture ID, along with the name on credit card, I don't see the problem.

But again, this is only my thoughts and feelings on the issue at hand.

 

[gramsey]

Joel, What would happen in my case I dont have any utility bills?

 

[glodge]

jinnia,

In essence & without sound disrespectful, the orginal thread was about nnhhww not being paid.

We have seen that others have received their winnings without providing any proof of ID to iVegas.

Unfortunately the thread has become dis-railed, I think we need to get back to the original post & see what happens. Maybe Bryan will get involved if requested to by nnhhww, maybe then as we all trust Bryan, the truth on this can be discovered at finally put to bed.

Sincere Regards

Joel

 

[glodge]

jinnia,

In answer to your previous question.

Yes people do submit there personal info, but just because you are honest & submit the truth, doesn't mean that every player plays by this rule.

Hence the proof of ID.

Not all Credit Cards will allow credits to be credited back to the credit card. ( try and say that one fast )

Most playtech casino's to my knowledge will not allow a withdraw without viewing a players ID first.

Proc cyber services have been requesting forms of ID for years. A large number of casino's are requesting ID before paying anyone, because of the extent of fraud each and every day.

iVegas does not request proof on every account, only those that it flags as suspect, I think that is a fair & justifiable call on their part.


Sincere Regards

Joel

 

[jinnia]

glodge,

you are correct. We have gotten.Attach Removed (Old not found)

 

[glodge]

gramsey,

From my experince all my bills are in my business name; good for tax. I have used by bank statements from my personal savings account. Casino's will accept this as ID, but if you choose to send this as ID, either lay a piece of white paper over your account info, that is the cash statements, or simply white it out before sending.

The casino is only interested in the address that is it sent to, and that your full name that is at the casino, is also on this statement.

As I said I've used this at playtech, Proc Cyber, and other casino's and have never had any problems.


Sincere Regards

Joel

 

[jinnia]

glodge,

still Attach Removed (Old not found) here, so will only say, what I've said about the issue is MY feelings on it, we all have a right to choice, and I personally choose not to play at an online casino that asks for more information than is acceptable by Me. Others may not have a problem with it.

So I quit playing at ivegas for if I might win and try to withdraw, I wouldn't submit anymore than credit card and picture ID information if they happen to ask for more than that. Therefore I would not receive the winnings.

- the end -

 

[ivanna]

Hi again everyone,

Just to let you all know, we rarely request this information from our users. And when we do the credit card and photo ID will often be good enough. We only request the 3rd piece of identification when fraud is suspected.

Gramsey, if you didn't have a utility bill we would accept your credit card statement as ID. However, as I mentioned above, the card and ID are more often then not all you'll ever need.

Jinnia, it is a common practice to request additional information, including proof of address, it is simply concrete evidence that the card holder didn't simply lift someone's purse and attempt to make a purchase. If the card holder is who they say they are it shouldn't be a problem to send in this information.

I will be personally taking this investigatoin over on Monday morning (EST) and will get to the bottom of things right away.

Thanks again for all your comments and suggestions.

All the best,

iVanna
Your iVegas Hostess
Link Removed ( Old/Invalid)

 

[glodge]

jinnia,

Everyone is allowed their own opinion & I think one also has the right to either accept the terms of a casino or not. That is YOUR right as a player & as a person.

Nuff said on this?


Take it easy



Joel

 

[jinnia]

ivanna,

you lift a purse, take a credit card, use it to make a deposit at an online casino, the name on credit card has to be same has on the players casino account or it won't be accepted. Right? So I've read this on every casino I have played at.

Even if you lift a card and open an account using the name on it, the address this person used when opening an account will have to match the one on the picture ID that is submitted when requesting a withdrawal, no?

And if a picture ID is also lifted along with credit card, would not the check be sent to what's on the ID? Then the person who lost this card and ID would receive the check from any withdrawals the thief would make..??

Businesses has the right to run it anyway they want, and the customer/consumer has the right to do business with them or not. Simple as that.

here I go again .. I stop here.

thanks all.

 

[jinnia]

Posted by glodge on Sunday, July 27, 2003 - 05:37 pm

jinnia,

Everyone is allowed their own opinion & I think one also has the right to either accept the terms of a casino or not. That is YOUR right as a
player & as a person.

Nuff said on this?

Take it easy



Joel
.......................................
glodge,

that is exactly what I said.

and yes, enough said!

Take care

 

[ivanna]

Hi Jinnia,

Just to make sure we are all on the same page. At iVegas.com this additional info (statement or utility bill) is only requested in cases where fraudulent activity is thought to have occured.

The other rare times additional info is needed we only request Photo ID and the Credit Card photocopied.

I really do appreciate all the comments made in this thread and trust me when I say each one will help us provide an even better service.

Thanks,

iVanna,
Your iVegas Hostess
Link Removed ( Old/Invalid)

P.s. CasinoMeister (Admin) thanks for providing this forum and allowing us to particpate freely. It's a great opportunity for the industry to communicate with the players on a more open level and I hope it continues.

 

[jpm]

Jinnia, and others, let me add to this discussion.

With regards to IP addresses, unless you are playing from your business, or have payed extra for a static IP address, your address will change frequently and is not a good item to use when checking for duplicate accounts. Since IPs are handed out from a pool of addresses, 2 people who live in the same general area and use the same casino, would probably at some point over time have used the same IP address when logging in to the casino. However, if the casino sees 2 or more accounts being opened with the same IP address within say a 24 hour period, that would be suspect. Though, I could just reboot my cable/dsl modem before each signup and I'd have different addresses each time (but there are other signature items that could give me away that I won't go into).

Email addresses are a dime a dozen, so those aren't good indicators either.

With regards to scanning/faxing photo ID, CC, and utility bills, I could VERY easily use just MS Paint to modify these scans to make them say pretty much anything I want them to in about 15 minutes. Then, I could print them & fax them to the casino which would mask any little defects in my artwork due to the loss in resolution over a fax machine and they would probably be accepted as genuine. If I had something like photoshop, it'd be even better looking. (Note: I do NOT do this, but it wouldn't be difficult) Again, this would be something that would be spotted immediately in a land based casino, and you'd be booted, but the nature of online casinos makes sorting out this type of phony ID much more difficult. This is why they are so persnickety about proof of ID.

Hope that clears some things up for all of you!

 

[jinnia]

ivanna,

I know fraud happens, no doubt about that, and you do show fair business practice by your posts here.

Thank you

 

[bewitch]

I think it's nice iVanna coming to explain the situation no matter we like their policy or not. I played there, deposit and withdraw. I was nither being question with anything nor being ask for sending ID document.

To ME, I like this casino and will go play again because I can get my originally deposit right back my Firepay account in 2 seconds when I reques the withdraw. And I usually WIN (that's why, haha) I am happy with this FAST refund. I hate to wait for another 8-10 days just to get my deposit back (it happen at Cosino-on-Net every time I used firepay even I played there more often).

NNHHWW NEVER tell us about the multiple accounts issue. He NEVER said he opened more than 1 account or not. Personally, I wonder why?

My wallet was stolen in San Fransico 4 years ago and the thief made a $295 charge at supermarket in 20 minutes with my credit card. I got my almost empty wallet back, but my Driver Licence, medical card and all the credit cards was gone. Let's put this way, credit ard is dangerous if you lose it and didn't realize right away}.

Have a good one to you all.

 

[jinnia]

You are correct there jpm, dial-up changes your ip with every time you connect. Cable modem automatically changes IP every 4 >,four<, days.

I tend to forget about this for I run a server here and network all my computers through it, so even when the ISP changes the IP every 4 days, the IP I have in the server remains the same, it never changes.

 

[rainman]

how did you get your wallet back? You should have took to the police station and got fingerprints.

 

[bewitch]

The Golden Gate Park police found it in Garbage can and called me 3 days later.
I did go to the police station, but it's so command there.

I was worried at first, but the credit card company cover the charge. Now I write "ask for ID" on my card. But only 10% cashier ask my ID. However, I check my credit statement every month to make sure no unfamiliar charg. I did find some once a while.

 

[whitteyford]

Its definitely nice to see ivanna on the froum discussing this issue and taking accountability for their casino.

I hope all issues are resolved with civility and satisfaction as it takes a lot of guts for a casino employee to come on a forum and defend their position.

 

[bagofflys]

Ivegas is a GREAT place to gamble. I won BIG on their $25 and was paid by check without any of the usual nonsense and BS by most casinos when requesting a withdrawl. I won enough to buy a new car. Ivanna you ROCK!!!!

 

[ivanna]

Hi again gang:

It's been awhile. Thank you guys for the nice comments, you're making me blush. We really try hard to provide the best service we can and will always stand behind our system and service.

Congrats on your win bagofflys and many more...maybe you can take me for a spin.

I hope all is well. Talk to you soon.

iVanna
Your iVegas Hostess
Link Removed ( Old/Invalid)

P.s. I've set a personal goal for this month. I'd like to get as high a listing as possible at Gambling.com...if you think we deserve it I would appreciate your vote for Top Site. For your help I'm willing to comp you $10, you can learn more at the site.