Your Input Please It's that Time of Year Again! Need your input for the 2017 Meister Awards!

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pmhcfc

Experienced Member
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Oct 31, 2008
Location
UK
Best in my experience this year has been Video Slots

Worst in my experience has been Slots Millions (just my experience remember)

How about a category for worst New Slot....Only one winner there though, surely? ' Finn, Twirly Spin' < What a huge pile of smelly poo that slot is.
 

toszyman

Dormant account
Joined
Oct 25, 2013
Location
Poland
nominate the ShadowBet

Hello All

I'd like to nominate the ShadowBet casino- this quite new brand,with very interesting gamification system
 

Mark_32Red (retired acct)

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32Red Marketing Dpt
I'm not sure if us operators can take part in the vote, but I have to say - TranceMonkey really deserves an award this year.

I've worked in the industry for about seven years now, and spent some time on the supplier side at NetEnt. Still, I have learned so much from TranceMonkey's thread.

It's incredibly informative and gives a great insight to the world of game development. I'm sure if we added up the amount of time spent by TranceMonkey in the course of the year answering queries and giving detailed explanations (often more than once on the same topic, due to the size of the thread!) we would see he probably spent more time than most of us reps combined helping the forum members (I exclude Dan from that one, obviously!) :)

I know we probably can't vote but I wanted to acknowledge the hard work and effort here regardless :)

I came to write a post almost identical to this.

I consider myself in a lucky position, regularly attending slot demonstrations etc, but the insight that Trancemonkey has shared has certainly taught me a couple of things. His patience with the tinfolier's is also commended.

Mark
 

trancemonkey

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Joined
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Location
United Kingdom
I came to write a post almost identical to this.

I consider myself in a lucky position, regularly attending slot demonstrations etc, but the insight that Trancemonkey has shared has certainly taught me a couple of things. His patience with the tinfolier's is also commended.

Mark

That patience is regularly tested - trust me ;) In fact, it has reared it's head again in the Slot Fairness Discussion... and it's very hard to stay calm when someone is telling you how things work and basically calling you a liar when they have no experience whatsoever of how games work. And i get that - i was the same before i got in to this industry... But... ooo... i could scream at the monitor sometimes lol
 

Harry_BKK

Closed Account
Joined
Dec 18, 2014
Location
Balcony
Here my votes, although I can't say much about a lot of casinos since I limited my play this year to three multi-platform hangouts and one download casino.

Best Casino: a tie between Videoslots and Rizk, the amount of games might tip it towards VS.
Best Casino Group: GiG, even if Guts does not deserve it but the others are making up for the shortcomings.
Best Download Casino: 32RED by a mile
Best Rep: Dan, with the Captain, Rachel and Mark very close. I mean this group represents the best of the best on how we player expect casino representatives to support and treat us. Always very difficult to pick one out but Dan's near 24/7 CM presence gave him the edge in my view.
Best Customer Service: for me still Betat, not once a beat late with an email answer, not once an answer a la "i have no clue", prompt Live Chat team, fast payments
Best VIP Program: Betat - great cashback deal, comps without asking the day after a bad session, etc., if they would just add a few more game providers. For me personally, Rizk is coming though very close to topple them.
Best Gaming Experience: Videoslots - amount of games, gamification level, battle of slots, free battle weekends
Best Casino Software: BTG, just so innovative in their creations, actually mathematical "monsters" which excites me personally, and although a lot of us have a love-hate thing with their slots we still play them virtually in every session
Fall from Grace: Next/CasinoLuck/WildSlots group by a mile, going from top to bottom in a matter of hours. Their websites still look totally amateurish.
Best Thread - Gaming: Trancemonkey's "Ask me anything about slots"
Best Thread - Personal: Bebo's Go-Fund me thread that brought us all a little closer
Worst Casino: I couldn't name one since I have not registered with new ones for over 1 year now but I am sure there are a plenty of contenders.
 

goatwack

World Champion
CAG
Joined
Aug 29, 2012
Location
Londonia
That patience is regularly tested - trust me ;) In fact, it has reared it's head again in the Slot Fairness Discussion... and it's very hard to stay calm when someone is telling you how things work and basically calling you a liar when they have no experience whatsoever of how games work. And i get that - i was the same before i got in to this industry... But... ooo... i could scream at the monitor sometimes lol

You're lying again, aren't you

:eek::eek::p
 

BillyGoldblum

Senior Member
webby
Joined
Oct 10, 2017
Location
Wuhan
I will say videoslots because of the battles alone. I have taken breaks from depositing and the 2 weeks of battles give you free play that gives you a chance to play for money and win. You wont win very much but just knowing that I am still playing for something is nice. It saves me from the urge of depositing and gives me a bit of a fill.

Just 2 weeks ago I had a 5 euro ticket I won from trophies and was taking a break from depositing and I placed 2nd in the battle for $50 and won $20 from other free battles so that was a $70 cashout with no risk to me. Its not much but it still gives the player the feeling you can get an ok cashout for free.

Only bad thing about their site is the vip program when you are on a bad streak.

Could you imagine a player who has only played at unibet or betsson and then goes to videoslots their first time, lol. It would be like someone living in the 1800's and then suddenly waking up in 2017.

The rep here seems super chill too. Ive lurked here for awhile and many reps can get emotionally involved and offended. He seems to take everything in and always respond professionally and never let negative emotions take him over.

Its one casino I feel if I won 1 million dollars at, there would be zero chance they attempt to screw me. I cant say I feel that safe anywhere else.
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
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Location
Ontario Canada
Good thread, but I think there's one which stands out above all:

https://www.casinomeister.com/forums/casinomeister-s-charities/77492-jennifers-medical-fund.html

It shows how some things are far more important than facile video representations of a RNG result.

Bebo had a shite year, yet has come through this and still posts with a sense of humour and having won a battle that's far more significant than any we have with slots or waiting a few extra days for a cash-out. :thumbsup:

So for me it was inspiring, and for all of you that responded to Bryan's OP on Jen's behalf, that's possibly one of the best things you did all year!

Thanks Dun! I'd wish you a Merry Christmas but I like my life :p
 

Valhalla

The Professional
Joined
Jan 17, 2014
Location
Northern Ireland
I've already nominated Rachel for best rep but is there a "best customer service" category? Because I'd give that to SlottyVegas/BetAT. Just about the most down to Earth group of CS in the industry in my opinion. Always ready to chat instantly and always polite, funny, on the ball with any issue.
I don't know how much time I've spent just sitting there chatting with them and bouncing jokes off each other, great bunch of people.
 

Jeas1ft

Newbie member
PABnonaccred
Joined
May 11, 2016
Location
Canada
Best Casino: Videoslots
Best Rep: Dan Videoslots
Worst Casino: Casino Grand Bay
Worst Casino Group: Grand Prive
Worst Experience: Casino Grand Bay
Best Casino Group: Casino Rewards
Best Customer Service: Videoslots
Best Player Experience: All Slots big win :)

How About Worst Live Chat Experience:
Again the winner is...... Casino Grand Bay (16 min on hold only to be disconnected) another 12 min on hold only to have chat host tell me she cannot answer my question to send an e-mail - to further add insult to injury I NEVER received a reply to e-mail
 

mina1929

Ueber Meister
Joined
Jun 13, 2015
Location
Universe
Best Casino for me is of course Video Slots for so many reasons.

Dan from Video Slots as best Manager/Rep as he is reliable and so hard working.

Best new casino for Aussies Fair Go and House Of Jack

Most helpful members Harry, Trancemonkey, Kasinoking and Dunover.

Funniest members Goatwack, Jonno and Dunover.

Worst News of the year was losing a lot of good casinos due to Australian government laws.
 

Latina

Full Member
Joined
Sep 4, 2017
Location
MiCasa
Best and Worst of Online Gambling - Meister Awards for 2017 - I need your input!

Yep, once again a year has whizzed by and the Casinomeister Awards are being extrapolated, ranked, and written. Just like last year, and the year before, and the year before that, and that one, etc., etc., blah blah blah - this is your chance to suggest new and interesting categories, awards, recipients, or any other input for that matter. :thumbsup:

For the newbies, The Casinomeister Awards are dished out right after the Xmas break - usually during the third week of January. It's an "event of the year" which has been held since 2001.

For quite a number of people, these are the only awards that matter... Screw the rest, these are the best.

The most recent years:

https://www.casinomeister.com/casino-awards/year-2016/
https://www.casinomeister.com/casino-awards/year-2015/

Hell, here is 2009's :D
https://www.casinomeister.com/static/meister_awards/bestworst2009.php


I could use input on best/worst categories. Stupid casino tricks - worst named, and/or anything else you can think of.

With your input - I will be putting together a short list for the Best Casino 2017.
The short list will be voted on (in a secret vote) by the Casinomeister Advisory Group.

So, who/what will it be?



If not said yet, can we have a category for Best Casino Representative?
Suggested criteria :
1) Prompt answer,
2) excellence is customer service and
3) going above and beyond to make sure players are satisfied.

And without a doubt my vote would go to Daniel from VideoSlots! This guy is just incredible, never sleeps and it makes things happens always with the player's best interest in mind and that is what I call outstanding customer service!
Dan may not give long answers to our PMs but he definitely get the job done!

Cheers

Teka
 
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Casinomeister

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Location
Bierland
If not said yet, can we have a category for Best Casino Representative?
Suggested criteria :
1) Prompt answer,
2) excellence is customer service and
3) going above and beyond to make sure players are satisfied.

And without a doubt my vote would go to Daniel from VideoSlots! This game is just incredible, never sleeps and it makes things happens always with the player's best interest in mind and that is what I call outstanding customer service!
Dan may not give long answers to our PMs but he definitely get the job done!

Cheers

Teka
Yep we have that category :D
https://www.casinomeister.com/casino-awards/year-2016/best-casino-representative/
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
OK, as it's being done in the open I'd say:
Rachel best rep at Trada.
Best CS Casumo - always quick, polite and get it done for you!
Casino - Videoslots, they've established a position through hard work and innovation via interaction with players that's gonna take some catching up with by the rest.
Most annoying rep - that Captain Rizk with his pants on the outside that I keep having to avoid at various affiliate conferences around Europe. (only joking, fine casino!)
Software, will have to go for BTG stretching the boundaries with their frustrating yet fun slots.
Worst Casino - any like 6black, DiamondVIP, TimesSquare and the numerous other representations of the biggest shower of shit on web.
Best VIP deal - Trada
Best Download - they're all cumbersome and error-stewn, prefer the click-and-play flash games.
Best Casino Group - GIG
Best Thread - Bebo's.
Best new casino - Novibet
Greediest Member - Bryan, who managed to clear all the mini bread rolls from the basket at the Zoo restaurant in Berlin from under my nose while I was talking to the Slotsmillion manager. Next time I'll take a photo on my phone to prove they were really there. :p

Thanks to Max behind the scene for maintaining the often thankless and frustrating task of handling PABs!

Finally congratulations to Dave etc. for the work involved in changing the forum over to the new refreshed format. Like a nagging missus, we'll all get used to it after a while. :thumbsup:
 
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fccash

Dormant account
Joined
May 17, 2006
Location
Canada
Best Casino - 32 Red
Best Casino Rep: Dan Videoslots
Worst Casino: Gotta go with dunover and his choice "biggest shower of shit on web" 6black, DiamondVIP, TimesSquare
Worst Casino Group: bet365 (thanks for closing my account)
Worst Experience: Casino Live Chat its akin to shaving my legs with a dull razor
Best Casino Group: TTR Partners
Best Customer Service: Videoslots
Best Player Experience: Winning $1000 and somehow still managing to cash out $1000 after marathon session
Worst Affiliate Experience: Affiliate Edge for nonchalantly removing my long term players
Head In The Sand Award: I nominate ME
 

Steviedoo

Ueber Meister
MM
Joined
Oct 30, 2015
Location
South
best Casino: videoslots for their fast cashouts and dan.

best Rep: Dan

best CS: betat...they know what they are talking about...always.

best thread: trancemonkey's thread, Bebo's thread and Harry's thread...i think all three should get a mention.

worst slot provider: Microgaming....not one game this provider has put out this year stands out.

funniest poster: Dunover

wittiest poster: goatwack....

best Forum Discussion: Lockinlove and Harry's opposing views on some of the more controversial subjects and threads......
 

geordiecolin

Banned for being a troll and disrespecting admin
PABnononaccred
Joined
Jun 5, 2015
Location
Near Newcastle
For me..

Best casino Videoslots closely followed by Rizk,Betat,Trada,Royal Panda and 32Red.

Could we have a Best non accredited casino category please?

Best non accredited casino is Casinopop by a country mile. Fast withdrawals,great customer service and a very helpful casinomeister rep.

Best Rep has to be Dan the man from videoslots. Even when he faced with the most prickly questions he never seems to lose patience. Following Dan I would tip my hat to Rachel from Trada,Captain Rizk and Mark at 32Red. There are other great Reps but we hardly see them active. The rep that I would like to see more of in CM is Melvin from Royal Panda.

Best Customer service is a tough one because this year I have had little experience of using them but I would opt for Rizk.

Worst Casino? I would have to say Bet365.

Best slot developer has to be Big Time Gaming.

Slot disappointment of the year for me was Planet of the apes because I had high hopes before its launch

Best thread has to be Harry's Pass it on thread
 

goatwack

World Champion
CAG
Joined
Aug 29, 2012
Location
Londonia
I feel having a non-accredited section would be pointless personally, as it simply devalues the whole accreditation process. Then we may as well have neither, and just stick to individual scores for each one. Call me silly :D
 

geordiecolin

Banned for being a troll and disrespecting admin
PABnononaccred
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Location
Near Newcastle
I feel having a non-accredited section would be pointless personally, as it simply devalues the whole accreditation process. Then we may as well have neither, and just stick to individual scores for each one. Call me silly :D

But surely if quite a number of posters indicate the same casino it could help influence them being given a look at by Casinomeister for becoming accredited?
 

dionysus

Good(w)ill Ambassador
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the land of snow and maple syrup
But surely if quite a number of posters indicate the same casino it could help influence them being given a look at by Casinomeister for becoming accredited?

As I understand it it isn't about Bryan approaching casinos in regards to accreditation...but rather casinos stepping forward and applying for BBF and adhering to the process.
 

geordiecolin

Banned for being a troll and disrespecting admin
PABnononaccred
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As I understand it it isn't about Bryan approaching casinos in regards to accreditation...but rather casinos stepping forward and applying for BBF and adhering to the process.
That is very true but I would suggest that most decent non accredited casino's would have already approached Brian at least once without success.
It is not exactly lobbying to post your appreciation for a non accredited casino once a year
 

halibaker

Loser.
Joined
Nov 22, 2013
Location
Earth.
best casino- Videoslots - i cant argue with RTP that has just dipped below 100% personally, plus the weekly spins, the amazing cm promotions, the fact i can still play!!!!!! (that's a pretty big one)
best cm rep - Dan videoslots - hands down the most reasonable and awesomely helpful guy out there. seriously puts in the time for us. thank you dan!
best chat support staff member - this year my vote goes to YODANKA from videoslots - for shocking me with so much personality and humour and also getting the job done. honestly made my year!
biggest disappointment - my vote is not actually for a casino, but a lack there of! and for the disappointment felt by all us australians when the government decided it would be fun to amend the interactive gambling act... made me cry.
best player experience- The videoslots tournament players chat
. Honestly, this chat is my social life, and i love it. The people who grace my freerolls every 2 hours are the most amazing and beautiful humans... or bots ^_^ lol. we laugh together and cry together. good times, great banter, and heavy censoring- so we don't ever get offended EVER! Not even when someone is trying to say outlandish things such as hello or starting. oops i mean ****o and s****ing ;)
 
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