1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

It is damn tough being a compsulive gambler...

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Devious, Apr 4, 2012.

    Apr 4, 2012
  1. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    Hey folks,

    Well I was able to stay away for a good year and a few months, but my compulsive nature eventually got the best of me. It actually all started with a $10 no deposit chip at I Net Bet, which I was able to get up to $100 and cash out. Then it went downhill as I decided to start trying to some other accredited casino's while I waited, this time making actual deposits. I should have known better that the first bet (the no deposit) wouldn't be the end.

    Fast forward to the other night while I was trying to recover my loses on SlotoCash, I was having trouble making my N'teenth deposit. I got the Live chat going and told them I was having trouble. Once they said there is nothing they can do right now ( because they required paper work) , I decided to cut my loses then and there and stop gambling again. I tell the Rep that I wanted my account closed and that I was a compulsive gambler. And lo and behold what does the rep say to me?

    "Sure, we will respect your decision... BUT! If you submit your verification paper work we can give you a free chip!"

    And so what happens.... the vicious cycle kept on going... another $1000 down after that :( (on their affiliate site Desert Night Casino...since they would accept deposits right away without paper work...ah well)

    Last January I started to attend GA meetings, and they really helped. Then I think my confidence kind of started to build and I felt I didn't need it anymore. I guess it's back to the drawing board.

    Just wanted to let the board know that SlotoCash is not all that keen on a responsible gambling policy.
     
    1 person likes this.
  2. Apr 4, 2012
  3. Gret

    Gret Dormant account

    Occupation:
    Investor
    Location:
    Florida
    Hope it works out for you...
     
  4. Apr 4, 2012
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Devious,

    I feel for you and believe Sloto actually messed up on this. I trust you dont have a copy of the live chat/correspondence but dont worry we shall try to get ms sloto to give you a reply on this.
     
  6. Apr 4, 2012
  7. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    Thanks for the reply guys... I actually do have a transcript of the convo, just not on this computer... I could probably post it tomorrow. I just needed to say/talk/mention something since I'm down in the dumps right now.
     
  8. Apr 4, 2012
  9. Gret

    Gret Dormant account

    Occupation:
    Investor
    Location:
    Florida
    From personal experience, the most dreadful and dramatic episodes of my life have been followed by very good things. This applies to relationships, work, health...everything

    Wake up calls are painful, but incredible important. Everyone has gone thru them and we come out the other side much better off.


    You see an issue and the $1K blown may be a cheap price to pay. It could end up saving you much more in the future. Its gone, don't dwell on it and focus on other things more important.
     
  10. Apr 4, 2012
  11. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Sorry that happened. Have you made up your mind to quit again? I think you should definitely quit before things can get worse. Yea it's possible that you could win but really that's just buying time. Compulsive gamblers don't quit on a winning streak, and everybody has weaknesses they fall back into. It would show your strength if you admit you have an issue and a moment of weakness and just walk away. Remember that an attribute of strength is to recognize one's weakness- we all have them
     
    1 person likes this.
  12. Apr 4, 2012
  13. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    thank you for your honesty, and but for the grace of god there goes all of us
     
  14. Apr 4, 2012
  15. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    I am close... I'm just still trying to come down from this last loss. I really really really want to try and win it all back. Sitting around 4k in the last two weeks and its just eating me up. I've experienced everything I've experienced time and time again in the past... deposit after deposit, reversing pending withdrawals, not quitting when I'm up, not stopping when I'm down. Blah! I recently installed GamBlock on this PC again, but unfortunately I found a work-around this time.

    I've shown my strength before, before quitting for a year... but it's just hard to start again. It's going to be hard going to a GA meeting for the first time in 6 months being disappointed with myself.
     
  16. Apr 4, 2012
  17. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    A slight derail:Decades ago a buddy of mine found he had a $125 chip in his pocket that he forgot to cashin. We joked that if we threw it into the sea we would have the determination never to gamble again. Now that we look back, we have lost tens of thousands the amount of that chip and are kicking ourselves as to why we didnt just throw away that chip.:D
     
  18. Apr 4, 2012
  19. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Based on your posts so far, it appears to me that you definitely have a gambling problem, and I'm relieved that you seem to acknowledge that, which is a major step in managing your compulsion.

    It's a tough one to lick alone, so I would recommend you continue to use GA.

    This new site might also be of use to you:

    PROBLEM GAMBLER ASSISTANCE GOES ONLINE

    Ontario organisation launches online self-help tools

    The Problem Gambling Institute of Ontario at the Centre for Addiction and Mental Health launched a new weapon in the war against addictive gambling Tuesday - online self-help tools.

    Anonymous, free, and accessible any time of day from a computer with an internet connection, these new tools are available at Problem Gambling.ca.

    A PGIO spokesman said that there are many barriers to getting help with a gambling problem, including shame, time constraints, lack of transportation, and having difficulty coming to terms with the existence of a gambling problem.

    "These self-help gambling tools address these barriers as they are completely self-directed and convenient to use," he said.

    "For individuals with iPhones, there is even a free application available in the app store that allows you to monitor your gambling behaviour and track your urges to gamble, with other mobile platforms coming soon. People who keep track of their gambling behaviour are more successful when trying to quit or reduce gambling."

    The tools also assist family members and friends in navigating the difficult challenges faced by a loved one's gambling.

    Features on the Problem Gambling.ca site include:

    •Gambling Quiz: Answering nine questions to help punters with a problem understand if gambling is having a negative impact.

    •Self-Help for Those who Gamble: Interactive tools to help players explore, cut down or stop gambling.

    •Self-Help for Family and Friends: Interactive exercises, to learn why gamblers gamble and can be done to help.

    •Monitor Your Gambling & Urges: Helps gamblers keep track of when they gamble, or feel the urge to gamble. Mobile App versions of this tool suitable for most hand-held devices will also be available in the near future.

    "If you're trying to resist gambling urges, you might find doing these activities a great way to avoid the temptation to gamble," says Robert Murray, Manager of the Problem Gambling Project at the PGIO.

    "Therapists and other helping professionals can also use these tools to complement their counseling sessions by encouraging their clients to access them from home between visits."

    On the Slotocash issue, I blieve that every incident like this - whether it be badly trained CSRs or not - should be brought to the attention of the operator to ensure that remedial measures are taking - responsible gambling is taken seriously by most reputable operators, and perhaps a link to this thread should be sent to Slotocash management.
     
    4 people like this.
  20. Apr 4, 2012
  21. Mojack

    Mojack Dormant account

    Occupation:
    Living
    Location:
    USA
    I agree.

    Devious, I hope you choose to walk away. You have an opportunity to save yourself from a lot of pain. Relapse happens, don't kick yourself when your down - maybe look for a meeting instead?
    Good luck to you.
     
  22. Apr 4, 2012
  23. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Devious, please pm me the name of the chat rep you spoke with or the approximate time/date of your chat and I will look into this issue immediately

    All reps are instructed to block accounts immediately when members inform us that they have a gambling problem. This issue is extremeley important to me and I will make sure that if this is the case Devious will be refunded the deposits made after informing us of their gambling problem

    Regards

    Ms Sloto
     
    18 people like this.
  24. Apr 4, 2012
  25. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    It's great that you see and acknowledge the problem. Just remember that this urge you say you have to win back your losses isn't real reason. You wouldn't reverse cashouts, deposit more, etc. as you do/will if winning were the true goal. You want/need the 'rush' of gambling.

    Now STOP. You've done it before you CAN do it again. Get your accounts closed/locked - specifically stating 'problem gambler' or 'gambling addiction' as the reason - at EVERY online casino you can think of. And don't fudge, leaving maybe one out... just in case.

    I truly wish you the best.
     
    1 person likes this.
  26. Apr 4, 2012
  27. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Now THAT is how all reputable casinos should react!
    Hats off to Sloto! :thumbsup:

    KK
     
    1 person likes this.
  28. Apr 4, 2012
  29. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Yeah, kudos to them. Some might also do likewise but only after constant urging.
     
  30. Apr 4, 2012
  31. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    got my attention :thumbsup:
     
  32. Apr 4, 2012
  33. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    Thanks all for your thoughts and support. You guys helped me make it through a tough night. I called our gambling hotline last night and left a message. Unfortunately there was no one to speak to, but I was able to push through without. It's embarrassing to say that just reading through the forums here (mostly the winners forums) helped calm me down a little.

    Mousey, I think you're spot on. I've done what you've said before, but I've always left one or two out, and they've come back to haunt me. But realistically, most of the time, the problem is that new casino's sprout up constantly, each under a different company or a different governing body, so each requiring new statement on my behalf. It's impossible to keep up.

    It's funny that you mention that you need to state 'problem gambler'. I learned this lesson myself a few years back, as I asked one casino to close my account forever, permanently. This was at a time when I knew I was powerless over gambling, but was embarrassed to say it. A few days later they re-opened my account for me, lol. 'problem gambler' was the magic word I needed to use.

    And thanks Sloto for looking into this matter, I've sent a PM to you.
     
  34. Apr 20, 2012
  35. lowdwnsteve

    lowdwnsteve Full Member

    Occupation:
    IT Tech
    Location:
    Canada, AB
    I'm really curious to see how this all played out...

    Did sloto do the right thing if your statement was true?

    If so all I can say is.. WOW
     
  36. Apr 20, 2012
  37. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    Interesting thread and an update is needed.

    If the casino reimburses the player, that's amazing given this industry...
     

Share This Page