Is videoslots ok financially??

danchop

Newbie member
Joined
Sep 20, 2016
Location
new zealand
Ive got 4(that I can think of) withdrawals that im still waiting to arrive in my bank going back to early December,all approved but not paid,yet they are taking my deposits?
3/12 7000euro
5/12 2500
23/12 5000
27/12 2100
Ive gone to live chat and theyve said sorry for delay but still nothing gets done,so I dont trust what theyre saying.
What im trying to ask is...has anyone withdrawn this last month and been paid?
 
Award winning Videoslots is reviewed by Casinomeister

sufferinsilence

Meister Member
MM
Joined
Dec 13, 2017
Location
Belgium
The fact you're fine with waiting almost a month for €9500 astonishes me, and then even more this week. I'd be all up in their live chat, mail and phone if necessary to find out wtf is going on.

Probably better to tag the rep @Team.Videoslots
 

shoust

Full Member
Joined
Sep 25, 2008
Location
England
I've had 2 withdrawals about roughly 1600 total to Paypal method only this weekend, which went through just fine for me. Have you had any issues withdrawing to bank before? Because I haven't been able to do a withdrawal to bank myself recently, VS "first in, first out" policy.
 

danchop

Newbie member
Joined
Sep 20, 2016
Location
new zealand
The fact you're fine with waiting almost a month for €9500 astonishes me, and then even more this week. I'd be all up in their live chat, mail and phone if necessary to find out wtf is going on.

Probably better to tag the rep @Team.Videoslots
Its more than 9500...but I also haven't devulged the deposit side,its slots mate maybe double or treble the deposit side.
You piss chat off by going off you're rails about something and they can and often suspend or delete your account,im not saying videoslots do,but on other occasions of being wronged by them I just come to a brick wall with chat.
Videoslots is the only casino ive used for the last several years after having many bad experiences,and as far as honesty in dealing with them,ive been happy.
 

danchop

Newbie member
Joined
Sep 20, 2016
Location
new zealand
I've had 2 withdrawals about roughly 1600 total to Paypal method only this weekend, which went through just fine for me. Have you had any issues withdrawing to bank before? Because I haven't been able to do a withdrawal to bank myself recently, VS "first in, first out" policy.
Being in New Zealand it used to be forever,but in the last year or two down to around 5 business day's
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
I have numerous withdrawals from VS weekly and like clockwork in my account, I do not know the financial position but have never had an issue for years, they are still pretty much instant for w/d's, as for the RTP slashing it seems that most are still around 94.5% for Canada, not the 96's we were used to seeing but not nearly as extreme as some have shown.
 

Team.Videoslots

Award Winning Casino rep
Joined
Jul 23, 2018
Location
Malta
Hi @danchop - hope you're having a good day.

I checked just now and can see that this is being worked on still by our payments team. We apologize for the waiting time while they sort it out, but I can assure you it's being handled with priority.

Kind regards,
Team Videoslots
 
Top