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Is Vegas Partner Lounge casinos now Casino US?

Discussion in 'Online Casinos' started by Westland Bowl, May 22, 2010.

    May 22, 2010
  1. Westland Bowl

    Westland Bowl Tin Foil Hat Club Member CAG PABnonaccred

    Occupation:
    not applicable
    Location:
    America
    It has been a long time since I've logged onto 777 Dragon and Golden Riveria Casinos, part of the Vegas Partner Lounge group. So when I clicked on my shortcuts to those casinos "Casino US" opens up. My Golden Riveria account number and password worked with it. Has VPL consolidated some of their casinos into Casino US?
     
  2. May 22, 2010
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Short answer - yes.

    Check the latest Casinmester News - there are something like five MGS-powered groups offering this new US-friendly software, with probably more to follow.
     
  4. May 22, 2010
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    From what I've been reading, it looks like ALL old MG casinos are all re-directing to just ONE new casino; Casino US...

    Is that really the case? Can someone confirm?
    Even if it's some but not all old ones, how would that work for anyone with more than one old MG account?

    :confused:
     
  6. May 24, 2010
  7. Kotsy1

    Kotsy1 Experienced Member

    Occupation:
    social worker
    Location:
    USA
    my understanding for the USA player and micros is this.....

    currently, if you have accounts at any of the casinos within a certain group, they will all be re-directed to one casino within their group to accomadate USA players. It's still a work in progress, so be patient. Not all features and options are showing.

    example....

    Playshare group, ie; Grand Mondial, Quatro and CasinoShare will all redirect to CasinoShare

    Vegas Partner Lounge, ie; Casino US, Crazy Vegas, Golden Riveria, Sun Vegas, River Nile, Maple Casino, 777 Dragon, Cinema Casino, (think that's it for USA), will all redirect to CasinoUS

    I also heard Casino Rewards is following suit

    We'll see what happens June 1st. Gonna be interesting
     
  8. May 24, 2010
  9. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    One thing I have noticed since having deposited a couple times at CasinoShare US, is they are doing auto bonuses. I don't know if I had inadvertently opted in for this or if it is just automatic, but it doesn't make me happy to have my deposits tied to a 30x playthrough.
    Guess I will have to call and see if I can opt out.
    Just wanted to give US players a heads up on this.
     
  10. May 24, 2010
  11. Kotsy1

    Kotsy1 Experienced Member

    Occupation:
    social worker
    Location:
    USA
    I was able to speak with live chat and you have to "opt in" for the bonuses.

    Better check with them Mavin, because in order for you to receive, you must request. I've made several deposits after the intial offer and haven't rec'd the bonus. Hope you don't have an auto button. rof

    Good luck.
     
    1 person likes this.
  12. May 24, 2010
  13. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world
    I received my bonus from Casino US automatically, although they did send me an email about the promotion before.
     
  14. May 24, 2010
  15. darkpixie

    darkpixie Senior Member

    Occupation:
    Student
    Location:
    Vancouver
    Will the rest of the world be allowed to play on this new software? Or just US players?
     
  16. May 24, 2010
  17. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    I'm sure you're right, when I first downloaded the casino, I was clicking on things and I think I did click the opt in button, thinking it would bring up more info, didn't but guess it opted me in the auto bonus. I'll call them and see if I can be opted out.
    Thanks! :)
     
  18. May 24, 2010
  19. Kotsy1

    Kotsy1 Experienced Member

    Occupation:
    social worker
    Location:
    USA
    I believe if you go into your promotions, you can opt out on the screen.

    Hope that helps
     
    1 person likes this.
  20. May 24, 2010
  21. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa
    Good day everyone,

    To clear up any confusion regarding the CAsino US, and moving forward, The CasinoUS.com is an exciting new brand that caters exclusively to US casino play!
    The transfer to this exciting casino is seamless and automatic, and we will continue to provide support to our loyal players through the transition period.
    the transfer took place on the 20th May, 2010, where all our US players were transfered from their current casinos, to The Casino US.

    All that current players need to do, is login as normal, and they will be automatically be taken over to the new brand and will be able to carry on playing.

    The Casino US offers new state of the art software with many of your favorite games;
    Quick, easy and reliable deposit methods are offered for US transactions;
    Account balances have also been transferred across to the new casino, which remain unchanged;
    There is a dedicated 24/7 US support team;
    During the transition period, Vegas Partner Lounge will be supporting US players until The CasinoUS.com takes charge.

    TheCasinoUS.com and their top notch team are wating to give you the best support!

    Should anyone have any queries, please contact:

    This email is not visible to you.


    Best regards,

    Curt
     
  22. May 24, 2010
  23. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    There might be a bit more confusion here I think. The old "Casino US" is (or was) a Casino Rewards property. "The Casino US" as stated above is the VPL one.
     
  24. May 24, 2010
  25. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa
    Bonuses and Wagering...

    Hi everybody,

    With regards to receiving bonuses and the play-through requirements thereof, Bonuses are credited automatically by our systems for each deposit made. Should a player wish not to receive bonuses, they need to request this in writing before making their deposit.

    For your convenience, i have inserted a link to the promotional terms and conditions of the casino.

    The link to our promotional terms and conditions is: You must register/login in order to see the link.

    4. Terms and Conditions Applicable to Bonuses and/or Promotions

    NOTE: If a player does not wish to receive a bonus from the casino, he should inform the support center via email before he makes a purchase.

    All one time offers (Match Bonus, Free Spins) can only be claimed once per player.

    4.1 Ongoing/Re-deposit Deposit Bonuses (where offered)
    Unlimited purchases can be made.
    Maximum bonus of $3000 will be given subject to method of purchase (see Banking Page)
    Purchases greater than $20.00 will qualify for the Ongoing Bonus.
    Purchase bonuses are credited automatically to the players account within 5 hours or sooner.
    Minimum Wager Requirements apply.
    Any cash-in request before the minimum wagering requirements are fulfilled in full will result in the bonus being removed and/or your cash-in will be token refunded to your casino account.
    This purchase bonus is valid in conjunction with other promotional bonus offers.
    Management reserves the right to change the offer, adjust bonus terms and conditions, or deny a promotional bonus due to player misuse or abuse.

    I hope this clears up any confusion regarding the receipt of bonuses.

    If anybody has any queries, please feel free to contact us.

    Best regards,

    Curt
     
  26. May 24, 2010
  27. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa
    Casino US (Confusion with name)

    Hi guys,

    To clear up any confusion, it will be referred to as, "TheCasinoUS.com" .

    Regards,

    Curt.
     
  28. May 24, 2010
  29. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    Hi Curt, glad to see there is a rep for the new US casinos. Are you connected with CasinoShare US also?

    I'm glad I can opt out of any auto bonuses, but do I have to email prior to every deposit I make or is once enough and how long will it take to get an answer? When I am ready to deposit, I don't want to wait, guess I'm an inpatient player ;).

    It would be nice if you just have an opt out button that we players can click on and not have to go the long way around waiting for a response and then not being sure it is taken care of.

    Someone asked if we have several casinos in the previous group, which login info will we be using, how will we know? Will it be condensed down to one previous account number?

    Also, will more games be added soon? I'm glad the games now offered are MG standard games, but many favorites are not on the lists, hope to see more being added.

    And lastly, when and will you be allowing new US sign ups? It would be very restrictive to your player base if you only are accepting those of us that have been grandfathered in and not open up to new players.

    I forgot to add this question. How long will payment processing take for withdrawals. I have made a withdrawal at CasinoShare US and the info that came up was 21 working days for a wire transfer??????? Can you please clarify this.
     
    1 person likes this.
  30. May 25, 2010
  31. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Have you SOLD your US player database to the team at TheCasinoUS then, it looks this way from your statement thus:-

    Previously, it has been thought that operators have simply been allowed by MGS to use this new software for their US player base, rather than ditch them altogether come June 1st.

    Some players will be unsettled by hearing that this is a transfer of OWNERSHIP, rather than just software.

    Players outside the US shouldn't worry about not being able to play on this new software, since it seems to be nothing more than a cut down version of MGS, with lots of stuff missing, but nothing added.

    Will it be "business as usual" in ALL respects for players OUTSIDE the US?
     
  32. May 25, 2010
  33. Tycoon83

    Tycoon83 Banned User

    Occupation:
    Accountant
    Location:
    USA
    This is just for those who are already members, correct?

    Registration is still cut off for new US members?
     
  34. May 27, 2010
  35. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa
    Hi Marvin,

    Just to clarify about bonuses:

    Bonuses are automated, and should be wagered 30 times.
    Should you wish not to receive any bonuses, you would need to send us a written request before making your deposit. We would then exclude you from receiving bonuses until you request otherwise.

    Regards,

    Curt
     
    1 person likes this.
  36. May 27, 2010
  37. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa

    Hi Marvin,

    Response time to requesting no bonuses:
    You would need to send us one written request, and not before every deposit.
    As soon as we receive your email, we will action the request immediately, and will send you a confirmation email once your request has been completed.

    Logins:
    even if you had an account with each casino in the VPL group, whichever account number you login with, you will be at the same casino. should you have had any balances on the account you use to login with, it will be available for you to use.
    Players will most likely use the casino account they played on most, but they can login with any of their account numbers.

    New US signups:
    As far as we know, they will not be accepting any new US players at this stage, however, i'm sure they'll make it known, if they do in future?

    Games lists:
    The version of the software sold of by Microgaming, only had a set list of games in the package, so at this stage we can't tell if there will be new games added to the new casino going forward.

    Payment time frames;
    21 days for a wire transfer does sound rather long.
    Use My Wallet - 2 - 3 business days;
    Click2Pay - 4 - 7 business days;
    Wire transfer - 4 - 7 business days;

    I hope that your questions have been answered to your satisfaction.

    Best regards,

    Curt
     
    1 person likes this.
  38. May 27, 2010
  39. darkpixie

    darkpixie Senior Member

    Occupation:
    Student
    Location:
    Vancouver
    Actually I would prefer less games. I find the newer games overall seem to have a lower RTP but that is just my experience. *cough* T-Struck II *cough*

    So anyways, would be nice to have the temptation to play them removed :oops:
     

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