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Is this fair of VikingSlots?

Discussion in 'Online Casinos' started by jackpotwolf, Dec 29, 2016.

    Dec 29, 2016
  1. jackpotwolf

    jackpotwolf Newbie member

    Occupation:
    student
    Location:
    scandinavia
    Hi!
    Some days ago I opened a account with VikingSlots and deposited 3800nok and got a welcome bonus of 2000nok.Since there was no terms or rules attached to the bonus I searched the whole site with no luck(I play on ipad and the mobile version of the site doesent have bonus terms anywhere)
    I then decided to not bet more than 50nok per spin(about 5 euro I think)to be on the safe side.I played jackpot jester with 50nok a spin,the problem was when bonus game started and bets increased to 250nok per spinn,but in bonus game you play with winnings accumulated in normal spins and the 250nok spins was not from my money or bonus.Anyway I stopped playing after a few spins not to breach rules.

    After this I googled and found the terms and it stated that bet limit on bonus was 5euro/15percent of bonus.Now I contacted support via chat and mail many times without getting a clear answer,just that I should keep playing and find out when if I should make a withdrawel if the bonus breach would be a problem.
    So I kept playing and won 43000nok on jackpot6000 with 20nok spins,then I sent a mail explaining that I want a clear answer before continuing wagering my bonus with 61000nok left to wager.
    And offcourse now I get a answer that all winning will be forfeited because of bonus abuse.

    What you guys and girls think,I know rules are rules.But its not easy to be player when you get a bonus without terms anywhere on the plattform you play on and even if you try to be on the safe side you get punished and confiscated all your winnings because of a few spins in a bonus game.
    And then mailing me calling me a bonus abuser.
     
  2. Dec 29, 2016
  3. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Sorry dude. Right there at the bottom of the page on my iPad. Bonus rules.
    Is this fair of VikingSlots?: IMG_0474.jpg,Dec 29, 2016
     
  4. Dec 29, 2016
  5. Pulver

    Pulver Senior Member PABaccred webmeister

    Occupation:
    Technical
    Location:
    Tellus
    I am sorry to say so, but it looks like the casino are acting within their T&C on this one.

    Whenever playing with a bonus it is super important to always step within in the rules of the bonus. Some big and well known brands might let a honest mistake slip by, but the norm is that all winnings are canceled I'm afraid.
     
  6. Dec 29, 2016
  7. jackpotwolf

    jackpotwolf Newbie member

    Occupation:
    student
    Location:
    scandinavia
    There is no bonus rules on the norwegian site,there is a link to terms of use,but no bonus info in it.
    You must register/login in order to see the link.
    Thx for answers.
     
  8. Dec 29, 2016
  9. Pulver

    Pulver Senior Member PABaccred webmeister

    Occupation:
    Technical
    Location:
    Tellus
    My intention is not to defend Vikingslots, but I checked the norweigan version of the terms and they have a link to "bonuspolicy" on this site You must register/login in order to see the link.
     

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