1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Is this a issue?

Discussion in 'Online Casino and Poker Complaints - old section' started by W|nd0wPa|n, Apr 11, 2006.

    Apr 11, 2006
  1. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    Can they do this?

    This has happened to me twice now at the same casino within a 2 week period.
    Was playing the video reels hit big then i get cut off from the game and cannot rejoin, the first time on march 29th I talked to there customer service and they said maybe the server to that game went down? I phoned later that day and another guy said they shut me out of those games cause i won over $10,000.00
    Just wondering if they have the right to disconnect a player when they start to win? I have emails to the casino customer service right now waiting for a reply from them ,so i will not say which casino at this point.
     
  2. Apr 11, 2006
  3. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    This has happened to me twice now at the same casino within a 2 week period.
    Was playing the video reels hit big then i get cut off from the game and cannot rejoin, the first time on march 29th I talked to there customer service and they said maybe the server to that game went down? I phoned later that day and another guy said they shut me out of those games cause i won over $10,000.00
    Just wondering if they have the right to disconnect a player when they start to win? I have emails to the casino customer service right now waiting for a reply from them ,so i will not say which casino at this point.
    sry for posting this in a few places just not sure where it should go
     
  4. Apr 11, 2006
  5. CasinoForumu

    CasinoForumu Dormant account

    Occupation:
    Manager
    Location:
    Bursa
    I had same problem with a casino,too.
    Then they said sorry,there was a problem.
    I continue to play and lost all of them because of a software error.
    Then I immediately blacklisted them.
    If they do it to player who wons 10,000$ once a day,it makes 300,000$ in a month and I think they dont want to pay this.But they continue to pay 98% of players so they continue to have new players.
    It is a tactic of some casinos,some bad casinos.
     
  6. Apr 11, 2006
  7. tim5ny

    tim5ny Quit Gambling

    Did you win over 10k before on that slot?
     
  8. Apr 11, 2006
  9. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    yes i won twice in a three week period.
     
  10. Apr 11, 2006
  11. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    This is not a run of the mill casino it is listed here as a recommened casino to play on.
     
  12. Apr 11, 2006
  13. tim5ny

    tim5ny Quit Gambling

    What game?
     
  14. Apr 11, 2006
  15. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    Ok the casino is Intercasino the game is Emerald Isle,the first time i hit it was on march 29th and then again early this morning, even the customer service rep I talked to this morning questioned why it would happen,he then went to ask his superior and came back and told me it was because i won big,well looking over there site they have no policy stating this could happen so in my eyes somthing is amiss here and i hope that they will step up and right this wrong. I am still waiting to here from them as i did file a complaint so,was kind of hoping to here back by now but i am sure they are looking into it.
     
  16. Apr 11, 2006
  17. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Since everyone seems to like comparing online casinos to B&M ones, what's the difference between this online casino doing this and a B&M casino switching dealers, cutting a shoe off early and forcing a reshuffle ... or, in the extreme, just telling a winning player that s/he is not welcome at their casino?

    As long as they pay you, move on to the next one.
     
    1 person likes this.
  18. Apr 11, 2006
  19. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    I'm pretty sure they have a right to ban anyone they want to, restrict access to games, etc (unless you were in the middle of clearing a bonus or something and they decided to cut you off from a low house advantage game like blackjack).

    You have a right to take your business elsewhere.
     
  20. Apr 11, 2006
  21. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    If it is a recommended casino here, then we need to have a look. The Pitch-A-Bitch is currently offline, so if you would like me to take a look PM me the details.
     
  22. Apr 11, 2006
  23. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    Never mind. Next time, please post only in ONE forum - preferably the correct forum - and not THREE different times.
     
    1 person likes this.
  24. Apr 11, 2006
  25. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    Sry about the extra 2 post's SpearMaster,i did try to pm you but you must be a busy guy as your mailbox is full.
    I really just want to find out if this was right for them to diconnect me from the game when it was starting to pay,I have been a very loyal customer to them(as in depositing my fair share of money)they even kept my last bet of $100.00 for my last spin as they shut the game off.They do have a policy about being disconnected and what will happen,I would like them to live up to that policy so we will see what happens.
     
  26. Apr 11, 2006
  27. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    I've hit some nice four figure sums at Intercasino and carried on/cashed out no messing... Including a staggeringly surprising £8000 hit on that Egyptian one, from a crazy "eyes closed and hope for the best" £20 spin. :D

    That = about $15,000 and no worries in one go.

    Something not quite right here...
     
  28. Apr 11, 2006
  29. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    See thats what i mean i have not heard of it before so thats why i am here,hoping to find some answers.
     
  30. Apr 11, 2006
  31. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    More like a lazy guy... I only delete when the box gets full, and I didn't get any warnings :( Anyhow, cleaning done, so feel free to PM me if necessary.

    I think we will have to establish what the difference between "disconnect" (as in the middle of a spin) or "forbid play" (no further play allowed).

    If your play is forbidden from here on in, that is the right of the casino. If, however, you were in the middle of a spin and got disconnected, then they should be obliged to follow the policy you say they claim to have, provided that this policy is stated somewhere in the terms and conditions and is not a "verbal" policy.

    If your $100 was taken without you actually receiving a result, this would in my opinion be a problem for which I would suggest they refund the bet.
     
  32. Apr 12, 2006
  33. tim5ny

    tim5ny Quit Gambling

    Me thinks the casino suspects that you've found a way to manipulate the software but can't prove it, so they're not gonna take anymore chances letting you take more money from them. Why else would a slot-player be banned???? Actually, this is quite interesting! I hope Ryan Hartley will jump in and shed some light on this issue.
     
  34. Apr 12, 2006
  35. W|nd0wPa|n

    W|nd0wPa|n Dormant account

    Occupation:
    Self employed
    Location:
    Calgary
    Unreal.

    No not banned,i was still able to play all games on the site except the multi 20 line slots not just the one i won on but all of them,i am not smart enough to cheat,the service customer rep sent me a email this morning saying i exceeded the payoff limit? This is a casino right guess you are not supposed to win there, oh this was also in the email he has requested that my payoff limit be increased ? Payoff limit why do i have a limit,guess it was ok for me to wager enough so far this month to gain over 1,300.00 comp points but i can only win so much cause they set a limit for me? My bad i did say i did not see where they could disconnect me from the game after i had just hit the spin button,but after searching high and low i found this.Check out section 5.5 and section 5.6,last thing i ever thought when i joined up was that i should hire a lawyer to read over this aggreement, so i knew that if i was to start winning the casino had the right to shut off the game on me,how come when i am losing a couple g notes they dont shut the game of then?By the way on my log file for my session at the time of termination it says this *GAME INTERRUPTED* Game state has been saved on the server,the game will resume when you re-connect.Well it never resumed,and i still as of now cannot join the 20 line slots when i try to join them they say,game is currently not avalible.




    5.1
    OIGE reserves the right to refuse or limit any wager in its sole discretion.

    5.2
    If the Service Providers find any evidence or has any suspicion that you have attempted or intend to breach this agreement or tampered or will tamper with the Software or the operation of the Games in any way, in addition to any other remedies available to it, OIGE may withhold payment of your winnings.

    5.3
    As part of the Games, OIGE, may provide casino games, including Blackjack, Spice Island Poker, Roulette, Craps, Baccarat, Slot Machines, Video Poker, Video Keno, Pai Gow Poker, Let It Ride Poker and Red Dog, Player-to-Player Poker, Bingo and may provide other games as authorized and/or services from time to time.

    5.4
    The Games, unless modified by OIGE will be operated and played in accordance with the rules of the New Jersey Casino Control Commission as applicable.

    5.5
    OIGE may, in its absolute discretion, alter or amend or withdraw any game or any part thereof, at any time, and may alter prices, features, specifications, capabilities, functions and/or other characteristics of the Games, including the rules of play.

    5.6
    OIGE reserves the right to terminate your access to the Games at any time, for any reason.

    5.7
    The Service Providers reserve the right to amend your nickname and/or alias in its absolute discretion if it believes the same to be defamatory, offensive, pornographic in nature or intended to impersonate a real person or brand name.

    5.8
    The Service Providers reserve the right to prohibit any player from participating in any and all games, and may, where situations warrant, freeze the chips of any player suspected of cheating in any form. The Service Providers further reserve the right to restrict seating and/or to prohibit players from playing in a particular game, including restricting two or more players from playing together at the same game.
     
    Last edited: Apr 12, 2006
  36. Apr 12, 2006
  37. tim5ny

    tim5ny Quit Gambling

    Banned from 20 line slots, but nothing else! I've never heard of such goofiness.
     
  38. Apr 13, 2006
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Limits

    Nothing in those terms relates to the routine operation of a payoff limit. It all seems about exceptional circumstances and/or cheating.
    There has been a case of this in Blackjack, where 4 consecutive wins at max bet triggers the cut-off, but I cannot see the logic of this in slots, where a big win will happen with a modest bet on occasion. I see many tales in winner lists at casinos of some lucky player hitting big twice (or even more), but it seems not to be OK to do this at Intercasino.
    It seems not worth betting big here due to this, better to bet small and often, and this should not happen.
    It is morally corrupt to limit winning payoffs for "player safety", while not limiting players who have a long "unnatural" losing run. This also distorts the game variance as the cap is one-way, a big loss can not be balanced by a big payoff series in a high variance game due to the cut-off.

    If they want people to play mainly/only for the monthly bonus and tournaments then they are going the right way about it!
     

Share This Page