Is this a common/ standard condition?

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
Hi all

Just wanted to ask the experienced payers out there if this was usually seen in the conditions?


'After the wager requirement has been fulfilled, the €5 casino max bet rule and €25 max sport bet rule still applies up until all funds from the wagered bonus has been withdrawn, since these funds originate from the bonus.'


I have seen max bet limit whilst meeting wagering requirements for a bonus but not after the balance has moved from bonus to cash....

Thanks in advance x
 
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They just confiscated €2500+ For spins I played more than a day after i had met wagering for the bonus

If it is in the terms and cons is it pointless trying to persue?

I believe it's not pursuing if it was in their terms as stated, unless you'd perhaps made one accidental spin over the limit, whereby an exception may be made :cool:

But not likely
 
They just confiscated €2500+ For spins I played more than a day after i had met wagering for the bonus

If it is in the terms and cons is it pointless trying to persue?


That's a tough one. Depends totally on what kind of casino it is.
I would perfer if they set the amount back to where it was before you started playing again, or punished you with more wagering. Not just conficate because it's like the rule is there just to be able to steal the winnings.
They of course are aware that this rule is rare.
 
Trada Casino has that on quite a few of their bonus offers.

The last one i saw from them was for Free Spins which would be credited after the deposit was wagered 1 or 5 x ....can't remember exactly....either way, the $5 maximum bet was enforced for the deposit wagering, for the Free Spin winnings wagering and after the wagering was completed....on top Neteller/Skrill depositors were limited to $2 bets. :eek: absolutely ridiculous in my view, bet limit before you take a "bonus"? :what:

I saw it at some others as well but too lazy to go through my records right now..... will post it here when i bump into one of them again :D
 
The worst part is that my balance was higher before my foolish spins (over €5) and I actually made a loss...
Also I had tried to withdraw via visa but it wasn't working so had to request a bank transfer.... in my boredom I got carried away.....
I'm absolutely gutted!

Thanks STAYBET!
Yes I did just add your casino name so any searches may lead potential customers to this thread!
 
The worst part is that my balance was higher before my foolish spins (over €5) and I actually made a loss...
Also I had tried to withdraw via visa but it wasn't working so had to request a bank transfer.... in my boredom I got carried away.....
I'm absolutely gutted!

Thanks STAYBET!
Yes I did just add your casino name so any searches may lead potential customers to this thread!

I would do a pab if I were you. Even if it's in their rule's it's incredible bad that they are confiscating money even though you lost on them.
Maybe it's possible to get to some deal.
This is that kind of casino that we won't trust because they can't see a little bit further, so thanks for the warning.
 
Trada Casino has that on quite a few of their bonus offers.

The last one i saw from them was for Free Spins which would be credited after the deposit was wagered 1 or 5 x ....can't remember exactly....either way, the $5 maximum bet was enforced for the deposit wagering, for the Free Spin winnings wagering and after the wagering was completed....on top Neteller/Skrill depositors were limited to $2 bets. :eek: absolutely ridiculous in my view, bet limit before you take a "bonus"? :what:

I saw it at some others as well but too lazy to go through my records right now..... will post it here when i bump into one of them again :D

Wow! :eek:
What is next? Put your kids in a labor camp untill you deposit back and lose all your winnings? :puke:
 
I think this rule is outrageous and predatory. If the OP does not succeed in retrieving his winnings through the PAB I would definitely take Staybet to court. VWM would definitely have tuned in if he were around to eloborate on consumer law and consumer protection...
 
The worst part is that my balance was higher before my foolish spins (over €5) and I actually made a loss...
Also I had tried to withdraw via visa but it wasn't working so had to request a bank transfer.... in my boredom I got carried away.....
I'm absolutely gutted!

Thanks STAYBET!
Yes I did just add your casino name so any searches may lead potential customers to this thread!

Only Curacao license --> essentially they cannot accept players from the UK. Why did you choose a casino where you know you are pretty much on your own when things go south?

That being said I doubt a PAB will help as casinos with Curacao license most probably will not cooperate or talk with CM.

Report them at least to the UKGC.

This part of the T&C's would have seen me running for the hills:

"1. There is a general limit on withdrawals of 10,000 euros per customer in any one calendar month. We reserve the right to pay your winnings in installments within that time.

2. A limit on winnings of Euro 10,000 per bet applies."


For some slots it can be easily over that limit on just a medium bet. They do not specify if it applies to progressives as well. :eek:
 
Decent online casinos are now exeptions... 1% great 99% rogues

Max bet after wager is met? Hahahha..... Come on....
 
Only Curacao license --> essentially they cannot accept players from the UK. Why did you choose a casino where you know you are pretty much on your own when things go south?

That being said I doubt a PAB will help as casinos with Curacao license most probably will not cooperate or talk with CM.

Report them at least to the UKGC.

This part of the T&C's would have seen me running for the hills:

"1. There is a general limit on withdrawals of 10,000 euros per customer in any one calendar month. We reserve the right to pay your winnings in installments within that time.

2. A limit on winnings of Euro 10,000 per bet applies."


For some slots it can be easily over that limit on just a medium bet. They do not specify if it applies to progressives as well. :eek:

Most progressives aren't even local. So say - A player plays at staybet and wins 5M from Mega Fortune. Does the Casino pay the player 10k€ as per the terms, and keep the 4,99M themselves :eek:. They'd make quite a profit in fact given that the money is pooled in from all of the casinos that have that game (to my understanding).
 
Most progressives aren't even local. So say - A player plays at staybet and wins 5M from Mega Fortune. Does the Casino pay the player 10k€ as per the terms, and keep the 4,99M themselves :eek:. They'd make quite a profit in fact given that the money is pooled in from all of the casinos that have that game (to my understanding).

Microgaming pays the large pooled jackpot wins straight to the player. Netent, Playtech, IGT etc to the casino.

Hence, I don't know really what happens, but I would hazard a guess that the casino would keep it as it happened with Joyland some years back (right name?? )

Staybet does not mention anywhere in their T&C's progressive slots, hence why i assume that they could enforce that clause as they please.
 
Microgaming pays the large pooled jackpot wins straight to the player. Netent, Playtech, IGT etc to the casino.

Hence, I don't know really what happens, but I would hazard a guess that the casino would keep it as it happened with Joyland some years back (right name?? )

Staybet does not mention anywhere in their T&C's progressive slots, hence why i assume that they could enforce that clause as they please.
I'm not sure, but I think it's only Playtech out of those you mentioned who do that. Or at least, it's only Playtech who ALLOW the casino to decide if they want to pay it in one lump sum, or drip feed over decades...
Some (all?) IGT jackpots are paid in instalments too - but that's controlled by THEM, not the casino.

And yes, it was Joyless Casino who blackmailed some poor player into giving up half her $millions jackpot, or risk dying of old age before she got all her money :mad:

On topic; This rule at StayAndBet - (but not too high - even with your OWN money) is outrageous! :eek:
They should at least be in the rogue pit for this and I hope that they lose their licence too (if they have one!)
Totally criminal.

KK
 
I'm not sure, but I think it's only Playtech out of those you mentioned who do that. Or at least, it's only Playtech who ALLOW the casino to decide if they want to pay it in one lump sum, or drip feed over decades...
Some (all?) IGT jackpots are paid in instalments too - but that's controlled by THEM, not the casino.

And yes, it was Joyless Casino who blackmailed some poor player into giving up half her $millions jackpot, or risk dying of old age before she got all her money :mad:

On topic; This rule at StayAndBet - (but not too high - even with your OWN money) is outrageous! :eek:
They should at least be in the rogue pit for this and I hope that they lose their licence too (if they have one!)
Totally criminal.

KK

Thanks for correcting me there KK... i was under the impression that only MG does pay the player directly.

They do have a Curacao ....... well let's call it...... license :rolleyes: :eek:
 
A license from Curacao is worthless and I think the OP is doomed here not to see a penny of the winnings :mad:

And no doubt clip joints like this will keep reeling in unsuspecting players and then finding any loop hole they can not to pay.

They do not care as they have no long term business plan and rely only on new blood coming through. The rest can go to hell.

As the OP is from the UK - you should only play at casinos registered with the UKGC / the accredited sections here.
 
Only Curacao license --> essentially they cannot accept players from the UK. Why did you choose a casino where you know you are pretty much on your own when things go south?

That being said I doubt a PAB will help as casinos with Curacao license most probably will not cooperate or talk with CM.

Report them at least to the UKGC.

This part of the T&C's would have seen me running for the hills:

"1. There is a general limit on withdrawals of 10,000 euros per customer in any one calendar month. We reserve the right to pay your winnings in installments within that time.

2. A limit on winnings of Euro 10,000 per bet applies."


For some slots it can be easily over that limit on just a medium bet. They do not specify if it applies to progressives as well. :eek:

TBH I joined because the game selection looked interesting, their FB offers good. I read that they had applied for and hoped to have their uk license soon and never dreamed I'd win or that things would go south. I'm naive, stupid and careless I know.

It isn't really totally about the money (although I'd started thinking how I'd spend some), more the fact that I feel cheated and that they have stolen what I thought had become mine. If fact, they have a nice healthy way to launder a good chunk in my name now don't they?
 
Wow! :eek:
What is next? Put your kids in a labor camp untill you deposit back and lose all your winnings? :puke:


This was in the Trada terms on their Christmas Calendar on a day when they had 50FS on deposit on offer. :eek:

"A £/€/$5 maximum bet is enforced on your entire deposit when claiming this promotion, regardless of when the Free Spins are played."
 
This was in the Trada terms on their Christmas Calendar on a day when they had 50FS on deposit on offer. :eek:

"A £/€/$5 maximum bet is enforced on your entire deposit when claiming this promotion, regardless of when the Free Spins are played."

To be honest, I think this is totally fair :) - I can only dream of playing @ £5 a spin lol :oops:

10p is pushing it these days.
 
TBH I joined because the game selection looked interesting, their FB offers good. I read that they had applied for and hoped to have their uk license soon and never dreamed I'd win or that things would go south. I'm naive, stupid and careless I know.

It isn't really totally about the money (although I'd started thinking how I'd spend some), more the fact that I feel cheated and that they have stolen what I thought had become mine. If fact, they have a nice healthy way to launder a good chunk in my name now don't they?

Microgaming, NetEnt, Tain, Betsoft, Nyx Interactive, Play'n GO, Quickfire - that is standard fare for any casino nowadays. In fact places like Videoslots, LeoVegas, Mr. Green, Casino Luck, Next have a lot more choice on offer.

They actually have a rep here at CM, send him/her a PM, who knows, it might help. He/she was yesterday last online: https://www.casinomeister.com/forums/members/
 
I posted on the CM rep 'introduce yourself' page yesterday and Sunday.... leaving posts before the rep logged on...I guess the rep doesn't want to answer me .
I will try a PM (if i can work out how to do it lol).
Thanks again for all of your replies x
 

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