Is there a rep for Bitcoincasino.io (dama)

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Full Member
Joined
Jul 25, 2021
Location
India
I have started playing at Bitcoincasino.io and just realized that after my previous session they have increased the max bet of PlaynGo slots from 10 cent and 20 cents to $1. All other providers have minimum bet at 10 or 20 cents. I am a Degen low roller and this raise in minimum bet is hurting me. The chat tells me that the decision is taken by providers and they cannot do anything. No other dama nv casino has done the same act. Is there a rep from casino here?
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Maybe, you could try @homerbert .

FWIW we have a good line of communication with the Dama group, if you need assistance don't hesitate to Submit Your Online Casino Complaint - Casinomeister . We can usually get things settled within a few days, no charge.

Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com
 

Wait!What?

Full Member
Joined
Jul 25, 2021
Location
India
Its not a complaint, its just a querry and if there is an explanation for the decision made by them then I will understand. And if they can reduce minimum bet it would be great.
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
FWIW we don't object to the PAB service being used for queries and requests, but I understand if you don't want to bother if it's something @homerbert can handle for you.

- Max
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Thanks for the tag to Rep. Hope he can hop onto the convo and come with a solution.
Feel free to send him a Private Message. Click @homerbert and you'll see the "Send Private Message" button.
 

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