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Is Microgaming shutting off US players? Just got this email from Grand Monaco

Discussion in 'Online Casinos' started by patswin, Oct 12, 2006.

    Oct 12, 2006
  1. patswin

    patswin Dormant account

    Just got the following email from Grand Monaco advising that Microgaming is locking accounts as of this Friday? Can anyone from MG confirm this? This is the first I am hearing of this.

    October 12, 2006

    Dear Patrick,

    On behalf of Grand Monaco we wish to thank you for your patronage up
    until this time. The imminent signing of the Port Bill by President Bush
    restricts internet gaming financial transactions in certain states in
    the U.S., and our software provider, Microgaming will no longer accept
    internet gaming from your state.

    While this series of events is extremely unfortunate and we are very
    disappointed in the U.S. political system, we must remain compliant with
    the evolving legal environment surrounding gambling in the U.S.

    We recommend that you withdraw your funds immediately or play them.
    On Friday, October 13, 2006 at 10:00 a.m. EST, Microgaming is locking
    all customer accounts in your state to be compliant with the new law.

    Rest assured, any funds that remain in your account at that time will
    be returned to you as soon as possible.
    Should you have a remaining balance in your cash account once it has
    been locked, please contact our Support Team using the email address
    below, to arrange for funds to be paid via a method of your choice.

    Email: This email is not visible to you.

    Rest assured, should the legal uncertainty change, we will reassess the
    situation and look to provide you with a premier online gaming
    experience once again.

    As Casino Manager, and on behalf of all at Grand Monaco, I would like
    to personally thank you for your loyalty.

    With sincerest apologies,

    Grand Monaco Management
  2. Oct 12, 2006
  3. ciraman

    ciraman Dormant account

    Wisconsin, USA
    It appears that Microgaming casinos are blocking players from some states that they have determined online gambling is illegal. I just received the same notice you received from Fortune Lounge and Belle Rock. It appears Wisconsin is one of those states.
  4. Oct 12, 2006
  5. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    Seems that is what is happening. In which case players from the following states will probably not be allowed to play at Microgaming casinos anymore:

    • Illinois
    • Michigan
    • Wisconsin
    • Washington
    • Indiana
    • Nevada
    • Oregon
    • Louisiana
    • South Dakota

    Guess that leaves RTG casinos for now. These laws are soooo stupid. Yes there are some good RTGs, but the US government is driving online gambling underground and players will end up playing in lesss regulated territories with little or no recourse.

    Ironic - they supposedly want to stop the gambler hurling himself off a cliff, so instead they throw him off. US political logic. Still, as long as the Christian Right are happy and Harrahs are funding Mr Frist, that's okay.
    Last edited: Oct 12, 2006
  6. Oct 12, 2006
  7. patswin

    patswin Dormant account

    I'm in NY so they must be on that list too.

    Also since I got this email I tried to withdraw my balance from Bella Vegas, another MG casino and my account is locked out, can't withdraw my balance. But I can still play BJ...go figure. This is getting ridiculous, I'm getting out of the casino's. At least my sportsbooks are staying open.
  8. Oct 12, 2006
  9. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    Hmm strange. NY and NJ cropped up this morning on the Vegas Partner Lounge list, which was then amended to exclude them. I didn't think online gambling was illegal in those states - yet??
  10. Oct 12, 2006
  11. Cynthia777

    Cynthia777 Senior Member

    My house
    I cannot comprehend why casinos are selecting (or where they are getting) their list of these "certain states" and advise that it is in light of the pending law (which is Federal, if this thing even gets signed) ... Yes, I know that there are statutory laws in each individual State, but why should that be an issue now if it wasn't then, and those State laws were already in place? This is frustrating, I just think that a lot of these casinos are "jumping the gun" on this whole thing. If anyone has any info on Betsson (Cherry Casino) that is confirmed, please advise as well. I just checked the online casino city website and they include Cherry in their list of casinos that will no longer include or have restrictions on U.S. players.
    Last edited: Oct 12, 2006
  12. Oct 12, 2006
  13. soflat

    soflat Senior Member


    I don't think it is only the new law that is prompting the casinos. Remember, they arrested that one guy (forgot who) on Louisiana charges.

    So, for states that have specific laws against internet gambling, they (the casino bosses) can be hit with a two-pronged attack now (the state law AND the new federali law against funding illegal internet gambling).
  14. Oct 12, 2006
  15. ciraman

    ciraman Dormant account

    Wisconsin, USA
    Ever since I started playing online back in 2001, I have seen Wisconsin mentioned in some casinos terms and conditions as a state not allowing online gambling. However, those places still allowed me to play. I guess it took a federal law for them to start following their rules.
  16. Oct 12, 2006
  17. jetset

    jetset Ueber Meister CAG

    Senior Partner, InfoPowa News Service
    This is certainly confusing - earlier this week Grand Monaco took the same strong stance as Villento to continue accepting US players. Now it appears that has changed to something else.

    The only explanation I can think of is as stated above - the MGS casinos are taking a middle course by excluding players from individual states in the US where there is an explicit problem with online gambling.

    I'm presuming that this list of states was arrived at by consulting US law experts - that would seem logical. But if there are errors in the list are those errors the legal advice, or mistakes in implementation at operator level?

    This confusion is not helping anyone, and it's time there was some sort of clarification here from the big boys because it could cost them a lot of business.
    2 people like this.
  18. Oct 13, 2006
  19. SlotsWizard

    SlotsWizard Dormant account

    I currently work for the Wizard of Odds
    North of Antarctica
    I too received an email from Grand Monaco earlier in the week stating that it was business as usual. Maybe what happened here is that Microgaming forced them into refusing to accept players from select states? Since the banking and gaming is handled by MG servers, it stands to reason that they have more authority than the casino operator regarding which players to accept or reject.

    Did players who got this email from Grand Monaco get a similar one from other Microgaming casinos? If so, that would probably confirm this theory.
  20. Oct 13, 2006
  21. 1819

    1819 Dormant account

    retired athlete
    my new york account with roxy was just closed.
  22. Oct 13, 2006
  23. patswin

    patswin Dormant account


    Yes I think you are correct, I've been locked out of all my accounts today and I am in NY. That about does it for me, I think I've been locked out of all my casinos now
  24. Oct 13, 2006
  25. nygirl30

    nygirl30 Senior Member

    Nevada (Las Vegas)
    I am also in Ny State.. Grand Prive,Fortune Lounge,Trident Lounge,Spin Palace group,Big Dollar,They have all locked my acct!! At first i was confused i logged into the casino with no problems , I then went to the banking section and that's when i found out my acct was locked... This really sucks!!:eek:
  26. Oct 13, 2006
  27. Jon-Jon

    Jon-Jon Dormant account

    South Africa
    Hello All

    I know this is a concern, but the reality is that all mgs operators will have to lock accounts in the 11 states until clarity and a solid footing is acheived again - some have decided to pull out entirely, but we are still operating :)

    We are positive as for the majority of the states players are still accepted.

    It will take time for these issues to resolve - please bear with us and rest assured we are doing everything to ensure that players can play and continue to be entertained at You must register/login in order to see the link.
  28. Oct 13, 2006
  29. Webzcas

    Webzcas Winter is Coming!

    Block S25, South Stand, Ashton Gate, BS3
    32Red have just announced that as of this morning they are closing all US Accounts and will no longer accept any new US Players.

    This was to be expected.

    Other casino properties are blocking accounts from individuals which reside in these states:

    Riverbelle Group & Casino Profit Share

    South Dakota
    New Jersey
    New York

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